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Home health

Western Ill Home Hlth Care In

Home health in Monmouth, Illinois

Checked November 1, 2026

Provider details
Address2 INDUSTRIAL PARK AVENUE
CityMonmouth
StateIllinois
ZIP code61462
Phone309-734-9376
Websitehttps://www.wihhc.com/
CMS certification number (CCN)147204
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Western Ill Home Hlth Care In is in 2 INDUSTRIAL PARK AVENUE, Monmouth, IL 61462. Phone: 309-734-9376. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 3.5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 93.24; potentially preventable hospitalization risk-standardized rate 7.27.

More about this provider

Family-owned agency founded in Monmouth in 1981 offering three lines of care: skilled home health (nursing, physical/occupational/speech therapy, bath aide, medical social work, plus a behavioral health program), in-home primary care through Western Illinois Home Provider Care including a Direct Primary Care membership, and supportive caregiving through Western Illinois Managed Home Services including Senior Care Management.
Services and programsSkilled nursing, Skilled physical therapy, Occupational therapy, Speech therapy, Bath aide, Medical social work, Restoring Wholeness at Home behavioral health program, Western Illinois Home Provider Care - primary care delivered at home, including Direct Primary Care (DPC) membership, Western Illinois Managed Home Services - supportive caregiving, assistance with activities of daily living, companionship, light housekeeping, up to 24-hour care, Senior Care Management - advocacy, support, resources, and care coordination
Who it servesThe site says skilled care was founded to serve senior patients at home; Provider Care delivers primary care to individuals, families, and seniors; Managed Home Services provides supportive personal care to clients of all ages; the agencies serve a 10-county area in West Central Illinois.
Websitehttps://www.wihhc.com/

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating3.5
Quality measures reported to CMS
DTC Numerator637
PPH Numerator25
PPR Numerator27
DTC Denominator757
PPH Denominator352
PPR Denominator490
DTC Observed Rate84.15
PPH Observed Rate7.10
PPR Observed Rate5.51
Discharge Function Score67.69
DTC Risk-Standardized Rate93.24
PPH Risk-Standardized Rate7.27
PPR Risk-Standardized Rate4.73
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationBetter Than National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved87.77
Numerator for Discharge Function Score308
DTC Risk-Standardized Rate (Lower Limit)89.84
DTC Risk-Standardized Rate (Upper Limit)95.64
Denominator for Discharge Function Score455
How often patients got better at bathing88.69
PPH Risk-Standardized Rate (Lower Limit)5.48
PPH Risk-Standardized Rate (Upper Limit)9.68
PPR Risk-Standardized Rate (Lower Limit)3.72
PPR Risk-Standardized Rate (Upper Limit)6.24
Transfer of Health Information to the Patient86.43
Transfer of Health Information to the Provider89.36
Numerator for how often patients' breathing improved308
Denominator for how often patients' breathing improved355
Numerator for how often patients got better at bathing399
Denominator for how often patients got better at bathing454
How often patients got better at walking or moving around91.06
How often patients got better at getting in and out of bed92.03
Numerator for Transfer of Health Information to the Patient382
Numerator for Transfer of Health Information to the Provider126
Denominator for Transfer of Health Information to the Patient442
Denominator for Transfer of Health Information to the Provider141
Changes in skin integrity post-acute care: pressure ulcer/injury0.65
Percent of Residents Experiencing One or More Falls with Major Injury0.85
How often patients got better at taking their drugs correctly by mouth84.21
Numerator for how often patients got better at walking or moving around406
Numerator for how often patients got better at getting in and out of bed419
Denominator for how often patients got better at walking or moving around450
Denominator for how often patients got better at getting in and out of bed450
How often the home health team began their patients' care in a timely manner97.78
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury2
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury472
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury5
Numerator for how often patients got better at taking their drugs correctly by mouth355
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury586
Denominator for how often patients got better at taking their drugs correctly by mouth436
Numerator for how often the home health team began their patients' care in a timely manner573
How often physician-recommended actions to address medication issues were completely timely94.03
Denominator for how often the home health team began their patients' care in a timely manner586
How often the home health team determined whether patients received a flu shot for the current flu season86.47
Numerator for how often physician-recommended actions to address medication issues were completely timely551
Denominator for how often physician-recommended actions to address medication issues were completely timely586
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season294
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season340
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.93
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)903
Home health CAHPS survey
Survey response rate31
Number of completed Surveys127
CMS Certification Number (CCN)147204
HHCAHPS Survey Summary Star Rating4
Star Rating for health team communicated well with them3
Star Rating for health team gave care in a professional way4
Star Rating for how patients rated overall care from agency3
Star Rating team discussed medicines, pain, and home safety4
Percent of patients who reported that their home health team communicated well with them84
Percent of patients who reported that their home health team gave care in a professional way89
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them83
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family72
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)82

Who pays for home health?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Home health guide · Paying for care

Common questions about Western Ill Home Hlth Care In

Where is Western Ill Home Hlth Care In located?

Western Ill Home Hlth Care In is at 2 INDUSTRIAL PARK AVENUE, Monmouth, Illinois 61462.

What care and services does Western Ill Home Hlth Care In offer?

Western Ill Home Hlth Care In offers home health, nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide.

Is Western Ill Home Hlth Care In Medicare-certified?

Medicare-certified home health agency (CMS).

What is Western Ill Home Hlth Care In's quality rating?

CMS rates the quality of patient care at Western Ill Home Hlth Care In at 3.5 out of 5 stars.

How do I contact Western Ill Home Hlth Care In?

Call Western Ill Home Hlth Care In at 309-734-9376.

How much does home health care cost?

If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.

Does Medicare pay for home health care?

Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.

What is the difference between home health and home care?

Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.

Who else pays for home health care besides Medicare?

Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.

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