Home health
Lucent Home Health Llc
Home health in Plano, Texas
| Provider details | |
|---|---|
| Address | 1255 W 15TH ST STE 900 |
| City | Plano |
| State | Texas |
| ZIP code | 75075 |
| Phone | 972-664-0945 |
| Website | https://www.lhghealth.com/ |
| CMS certification number (CCN) | 743191 |
| Ownership | PROPRIETARY |
| Certification | Medicare-certified home health agency (CMS) |
| Care types | home health |
| Services offered | nursing care, physical therapy, occupational therapy, speech pathology, medical social services |
| Palliative services basis | No palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care. |
Lucent Home Health Llc is in 1255 W 15TH ST STE 900, Plano, TX 75075. Phone: 972-664-0945. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services. CMS quality-of-patient-care star rating: 5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 48.36; potentially preventable hospitalization risk-standardized rate 9.95.
More about this provider
| Lucent Health Group (LHG Health) describes itself as locally owned and veteran-led, supporting North Texas families since 2007 with skilled nursing, hospice, therapy, and daily care — all delivered at home with dignity and heart, under the motto 'Your care is our Mission. Promise. Priority.' | |
| Services and programs | Caregiver Services (personal care, companionship, daily living assistance); Skilled Nursing Care (skilled medical support, post-surgical care, medication management; the FAQ adds wound care, IV therapy and chronic disease management); Hospice (gentle, compassionate support for patients and families facing end-of-life care); Therapy & Rehab (physical, occupational, and speech therapy in-home). |
| Who it serves | North Texas families; seniors and individuals with disabilities who want to maintain independence at home (caregiver FAQ); veterans — the site notes it helps VA patients and describes VA home care programs; individuals recovering from surgery, injury, stroke, or chronic conditions (home therapy FAQ). |
| Languages | Spanish, Farsi, Vietnamese, Russian, Hindi, and Mandarin — the site's FAQ states it has caregivers, nurses, and office staff who speak these languages. |
| Payment types it states | The site states caregiver services can be covered by private pay, long-term care insurance, or VA benefits for eligible veterans, and that insurance plans like Medicare, Medicaid, and private insurance usually cover medically necessary care such as skilled nursing, wound care, IV therapy, and post-surgical rehab when ordered by a doctor; its Insurance page lists the same payment routes (private pay / out-of-pocket, long-term care insurance, VA benefits, Medicare and Medicaid). |
| Accreditation | The homepage's 'Accreditations, Affiliations & Partnerships' section displays marks linking to CMS (cms.gov), Texas Health and Human Services (hhs.texas.gov) and ACHC (achc.org), with affiliations HCAOA and TAHCH; no fuller accreditation statement text was published on the opened pages. |
| Visiting and contact details | In-home care across North Texas. Business contact published on the site: Lucent Health Group, 1255 W 15th St, Ste 900, Plano, TX 75075; phone (972) 664-0945. No office hours were published on the opened pages. |
| Website | https://www.lhghealth.com/ |
Quality measures
Source: CMS
| Quality of patient care | |
|---|---|
| Quality of patient care star rating | 5 |
| Quality measures reported to CMS | |
|---|---|
| DTC Numerator | 263 |
| PPH Numerator | 38 |
| PPR Numerator | 10 |
| DTC Denominator | 576 |
| PPH Denominator | 427 |
| PPR Denominator | 108 |
| DTC Observed Rate | 45.66 |
| PPH Observed Rate | 8.90 |
| PPR Observed Rate | 9.26 |
| Discharge Function Score | 73.11 |
| DTC Risk-Standardized Rate | 48.36 |
| PPH Risk-Standardized Rate | 9.95 |
| PPR Risk-Standardized Rate | 4.95 |
| Offers Nursing Care Services | Yes |
| DTC Performance Categorization | Worse Than National Rate |
| Offers Medical Social Services | Yes |
| PPH Performance Categorization | Same As National Rate |
| PPR Performance Categorization | Same As National Rate |
| Offers Home Health Aide Services | No |
| Offers Physical Therapy Services | Yes |
| Offers Speech Pathology Services | Yes |
| Offers Occupational Therapy Services | Yes |
| How often patients' breathing improved | 97.44 |
| Numerator for Discharge Function Score | 764 |
| DTC Risk-Standardized Rate (Lower Limit) | 44.71 |
| DTC Risk-Standardized Rate (Upper Limit) | 52.05 |
| Denominator for Discharge Function Score | 1,045 |
| How often patients got better at bathing | 100.00 |
| PPH Risk-Standardized Rate (Lower Limit) | 7.42 |
| PPH Risk-Standardized Rate (Upper Limit) | 13.07 |
| PPR Risk-Standardized Rate (Lower Limit) | 3.63 |
| PPR Risk-Standardized Rate (Upper Limit) | 7.58 |
| Transfer of Health Information to the Patient | 56.33 |
| Transfer of Health Information to the Provider | 25.30 |
| Numerator for how often patients' breathing improved | 1,033 |
| Denominator for how often patients' breathing improved | 1,038 |
| Numerator for how often patients got better at bathing | 1,040 |
| Denominator for how often patients got better at bathing | 1,045 |
| How often patients got better at walking or moving around | 98.66 |
| How often patients got better at getting in and out of bed | 97.93 |
| Numerator for Transfer of Health Information to the Patient | 583 |
| Numerator for Transfer of Health Information to the Provider | 125 |
| Denominator for Transfer of Health Information to the Patient | 1,035 |
| Denominator for Transfer of Health Information to the Provider | 494 |
| Changes in skin integrity post-acute care: pressure ulcer/injury | 0.00 |
| Percent of Residents Experiencing One or More Falls with Major Injury | 0.92 |
| How often patients got better at taking their drugs correctly by mouth | 99.72 |
| Numerator for how often patients got better at walking or moving around | 1,041 |
| Numerator for how often patients got better at getting in and out of bed | 1,040 |
| Denominator for how often patients got better at walking or moving around | 1,045 |
| Denominator for how often patients got better at getting in and out of bed | 1,045 |
| How often the home health team began their patients' care in a timely manner | 99.41 |
| Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury | 0 |
| Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury | 1,066 |
| Numerator for Percent of Residents Experiencing One or More Falls with Major Injury | 14 |
| Numerator for how often patients got better at taking their drugs correctly by mouth | 1,041 |
| Denominator for Percent of Residents Experiencing One or More Falls with Major Injury | 1,530 |
| Denominator for how often patients got better at taking their drugs correctly by mouth | 1,044 |
| Numerator for how often the home health team began their patients' care in a timely manner | 1,527 |
| How often physician-recommended actions to address medication issues were completely timely | 98.05 |
| Denominator for how often the home health team began their patients' care in a timely manner | 1,536 |
| How often the home health team determined whether patients received a flu shot for the current flu season | 75.78 |
| Numerator for how often physician-recommended actions to address medication issues were completely timely | 1,506 |
| Denominator for how often physician-recommended actions to address medication issues were completely timely | 1,536 |
| Numerator for how often the home health team determined whether patients received a flu shot for the current flu season | 801 |
| Denominator for how often the home health team determined whether patients received a flu shot for the current flu season | 1,057 |
| How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally | 0.92 |
| No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national) | 1,671 |
| Home health CAHPS survey | |
|---|---|
| Survey response rate | 20 |
| Number of completed Surveys | 71 |
| CMS Certification Number (CCN) | 743191 |
| HHCAHPS Survey Summary Star Rating | 3 |
| Star Rating for health team communicated well with them | 3 |
| Star Rating for health team gave care in a professional way | 3 |
| Star Rating for how patients rated overall care from agency | 3 |
| Star Rating team discussed medicines, pain, and home safety | 3 |
| Percent of patients who reported that their home health team communicated well with them | 81 |
| Percent of patients who reported that their home health team gave care in a professional way | 87 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 82 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 67 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 84 |
Who pays for home health?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What you may pay for home health services
- Skilled Home Health vs Personal Care: What Medicare Pays For and What It Does Not
Home health guide · Paying for care
Common questions about Lucent Home Health Llc
Where is Lucent Home Health Llc located?
Lucent Home Health Llc is at 1255 W 15TH ST STE 900, Plano, Texas 75075.
What care and services does Lucent Home Health Llc offer?
Lucent Home Health Llc offers home health, nursing care, physical therapy, occupational therapy, speech pathology, medical social services.
Is Lucent Home Health Llc Medicare-certified?
Medicare-certified home health agency (CMS).
What is Lucent Home Health Llc's quality rating?
CMS rates the quality of patient care at Lucent Home Health Llc at 5 out of 5 stars.
How do I contact Lucent Home Health Llc?
Call Lucent Home Health Llc at 972-664-0945.
How much does home health care cost?
If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.
Does Medicare pay for home health care?
Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.
What is the difference between home health and home care?
Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.
Who else pays for home health care besides Medicare?
Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.