Hospice
Charlin Hospice
Hospice in Plano, Texas
| Provider details | |
|---|---|
| Address | 400 CHISHOLM PLACE SUITE 400 |
| City | Plano |
| State | Texas |
| ZIP code | 75075 |
| County | COLLIN |
| Phone | (972) 423-4170 |
| CMS certification number (CCN) | 741578 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Charlin Hospice is in 400 CHISHOLM PLACE SUITE 400, Plano, TX 75075. Phone: (972) 423-4170. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 86.96.
Charlin Health Services is a family-owned, faith-based agency in Plano that provides hospice care, home health care and veteran health care across North Dallas and the DFW Metroplex. Its hospice care focuses on symptom management and quality of life for people facing a terminal illness, with a team of nurses, certified home health aides, licensed social workers, certified spiritual care coordinators, certified bereavement counselors and a medical director who can be reached anytime, seven days a week. Charlin describes its hospice care as 100% covered, and for home health it says traditional Medicare, Medicare Advantage and managed care plans sometimes cover care, and that it also accepts private pay. The agency is a CHAP accredited hospice agency and a preferred home health services provider for veterans in the region.
More about this provider
| Charlin Health Services' site gives its address as 400 Chisholm Pl, Plano, TX 75075 on its home, hospice and home health pages, matching the listing's street address. The site describes a family-owned, faith-based, CHAP accredited hospice and Medicare certified home health agency founded in Plano and serving North Dallas and the DFW Metroplex for more than 20 years, including care for veterans. | |
| Services and programs | Hospice care focused on symptom management and quality of life, provided by registered nurses and licensed vocational nurses, certified home health aides, licensed social workers, certified spiritual care coordinators, certified bereavement counselors and a hospice medical director, with team members reachable anytime seven days a week, Home health care by skilled nurses, physical therapists, occupational therapists, home health aides, speech therapists and medical social services, Veteran health care, including respite care for veterans, as a Preferred Home Health Services Provider for Veterans, Personal care |
| Who it serves | Seniors and their families, veterans and civilians in Plano, Dallas, North Dallas and the DFW Metroplex, including people facing a life-limiting illness and home health patients recovering from illness or surgery or managing a chronic condition |
| Payment types it states | Medicare, Medicare Advantage plans, managed care plans, private pay |
| Accreditation | CHAP accredited hospice agency and Medicare certified home health agency, as stated on the site's home page |
| Visiting and contact details | Charlin Health Services, 400 Chisholm Pl, Plano, TX 75075; phone shown on the site 972-778-8038; nurses and staff come to the patient's home or facility in Plano, Dallas, North Dallas and the DFW Metroplex |
| Website | https://charlinhealthservices.com/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 21 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 75 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 89 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 22 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | Not Available | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 39 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 10 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 28 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 48 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 53.6 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 74 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 24 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | Not Available | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 63 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 49 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 16 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | Not Available | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | Not Available | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | Not Available | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 66 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 100.00 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 76 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 45 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 28 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 86.96 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 100.00 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 37 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | Not Available | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | Not Available | |
| The hospice team usually communicated well | Not Available | |
| Caregivers rated the hospice agency a 7 or 8 | Not Available | |
| The hospice team always provided timely help | Not Available | |
| Caregivers rated the hospice agency a 9 or 10 | Not Available | |
| The hospice team usually provided timely help | Not Available | |
| YES, they would probably recommend the hospice | Not Available | |
| Caregivers rated the hospice agency a 6 or lower | Not Available | |
| YES, they would definitely recommend the hospice | Not Available | |
| The hospice team sometimes or never communicated well | Not Available | |
| The hospice team always treated the patient with respect | Not Available | |
| The hospice team sometimes or never provided timely help | Not Available | |
| The hospice team usually treated the patient with respect | Not Available | |
| The patient always got the help they needed for pain and symptoms | Not Available | |
| The patient usually got the help they needed for pain and symptoms | Not Available | |
| NO, they would probably not or definitely not recommend the hospice | Not Available | |
| The hospice team sometimes or never treated the patient with respect | Not Available | |
| The hospice team provided the right amount of emotional and spiritual support | Not Available | |
| The patient sometimes or never got the help they needed for pain and symptoms | Not Available | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | Not Available |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in COLLIN County
- Ameri Hospice — Plano
- Ameristars Best Care Inc — Plano
- Anchor Of Hope Hospice — Plano
Common questions about Charlin Hospice
Where is Charlin Hospice located?
Charlin Hospice is at 400 CHISHOLM PLACE SUITE 400, Plano, Texas 75075.
What care and services does Charlin Hospice offer?
Charlin Hospice offers hospice, hospice care.
Is Charlin Hospice Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Charlin Hospice?
Call Charlin Hospice at (972) 423-4170.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.