Hospice
Heartsway Hospice Of Northeast Texas
Hospice in Longview, Texas
| Provider details | |
|---|---|
| Address | 4351 MCCANN RD |
| City | Longview |
| State | Texas |
| ZIP code | 75605 |
| County | GREGG |
| Phone | (903) 295-1680 |
| Website | https://www.heartswayhospice.org/ |
| info@heartswayhospice.org | |
| CMS certification number (CCN) | 451579 |
| Ownership | Non-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care, continuous home care, general inpatient care, respite care, 24-hour on-call nursing, volunteer services, spiritual counseling |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Heartsway Hospice Of Northeast Texas is in 4351 MCCANN RD, Longview, TX 75605. Phone: (903) 295-1680. Ownership: Non-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 95.34.
HeartsWay Hospice of Northeast Texas cares for people with a terminal illness in Longview and the surrounding area, mostly in their own homes. Its team of physicians, nurses, hospice aides, social workers, spiritual counselors, and volunteers supports the patient's physical, emotional, and spiritual needs, and a nurse is on call 24 hours a day. It also offers continuous care during a short-term crisis, general inpatient care, and respite care of up to five days to give family caregivers a break.
More about this provider
| HeartsWay Hospice of Northeast Texas provides hospice care at home and in inpatient settings around Longview, with nursing care, continuous care during a crisis, respite care, and a nurse on call 24 hours a day. | |
| Services and programs | Provides hospice care in the home, including continuous home care during a short-term medical crisis (generally up to 72 hours), nursing services with visits once or twice a week and a 24-hour on-call nurse, general inpatient care in a contracted hospital or nursing facility for pain control or symptom management that cannot be managed at home, and respite care for up to five days at a time in a contracted facility. The care team includes physicians, nurses, hospice aides, social workers, spiritual counselors, and volunteers. |
| Who it serves | Persons in the last phases of incurable disease and their families in Longview and Northeast Texas; the hospice serves terminally ill patients and their families regardless of their ability to pay for services |
| Payment types it states | Medicare and Medicaid (the site states hospice bills Medicare or Medicaid for contracted inpatient and respite care); private insurance in accordance with the insurer's reimbursement policy |
| Visiting and contact details | Office open 8:00 AM to 5:00 PM Monday through Thursday and 8:00 AM to 4:30 PM Friday, excluding holidays; hospice can be contacted 24 hours a day, seven days a week, with an on-call nurse when the office is closed. Phone: (903) 295-1680; toll free: (800) 371-1016. Email: info@heartswayhospice.org. |
| Website | https://www.heartswayhospice.org/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 79 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 45 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 52 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 27 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 5 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 91 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 10 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 32 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 22 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 14 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 78.6 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 65 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 22 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 1 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 28 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 42 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 25 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 98.57 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 98.31 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | Not Available | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 10 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 98.21 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 98.06 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 58 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 98.57 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 63 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 65 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 14 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 95.34 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 97.49 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 64 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 97.59 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 90 | |
| The hospice team usually communicated well | 6 | |
| Caregivers rated the hospice agency a 7 or 8 | 4 | |
| The hospice team always provided timely help | 88 | |
| Caregivers rated the hospice agency a 9 or 10 | 95 | |
| The hospice team usually provided timely help | 7 | |
| YES, they would probably recommend the hospice | 4 | |
| Caregivers rated the hospice agency a 6 or lower | 1 | |
| YES, they would definitely recommend the hospice | 94 | |
| The hospice team sometimes or never communicated well | 4 | |
| The hospice team always treated the patient with respect | 97 | |
| The hospice team sometimes or never provided timely help | 5 | |
| The hospice team usually treated the patient with respect | 3 | |
| The patient always got the help they needed for pain and symptoms | 85 | |
| The patient usually got the help they needed for pain and symptoms | 11 | |
| NO, they would probably not or definitely not recommend the hospice | 2 | |
| The hospice team sometimes or never treated the patient with respect | 0 | |
| The hospice team provided the right amount of emotional and spiritual support | 97 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 4 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 3 |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in GREGG County
- Accentcare Hospice & Palliative Care Of Texas — Longview
- Harbor Hospice Of Longview Lp — Longview
- Heart To Heart Hospice Of East Texas Llc — Longview
Common questions about Heartsway Hospice Of Northeast Texas
Where is Heartsway Hospice Of Northeast Texas located?
Heartsway Hospice Of Northeast Texas is at 4351 MCCANN RD, Longview, Texas 75605.
What care and services does Heartsway Hospice Of Northeast Texas offer?
Heartsway Hospice Of Northeast Texas offers hospice, hospice care, continuous home care, general inpatient care, respite care, 24-hour on-call nursing, volunteer services, spiritual counseling.
Is Heartsway Hospice Of Northeast Texas Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Heartsway Hospice Of Northeast Texas?
Call Heartsway Hospice Of Northeast Texas at (903) 295-1680.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.