Hospice
Heart To Heart Hospice Of East Texas Llc
Hospice in Longview, Texas
| Provider details | |
|---|---|
| Address | 100 WEST HAWKINS PKWY SUITE A |
| City | Longview |
| State | Texas |
| ZIP code | 75605 |
| County | GREGG |
| Phone | (903) 663-3310 |
| Website | https://hearttohearthospice.com/location/longview/ |
| CMS certification number (CCN) | 671591 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care, Care Bridge specialty program, Journey's End program, bereavement care, caregiver education and support, spiritual care and chaplain services, home health aide services, volunteer support |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Heart To Heart Hospice Of East Texas Llc is in 100 WEST HAWKINS PKWY SUITE A, Longview, TX 75605. Phone: (903) 663-3310. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 99.71.
Heart to Heart Hospice serves Longview and the surrounding East Texas counties of Gregg, Harrison, Upshur, Panola, Wood, Rusk, and Marion. Its team offers nurse visits for pain and symptom control, help and training for family caregivers, spiritual and social support, and bereavement care for up to 13 months after a loss. Care can be provided at home, in a residential facility, or in a hospital or inpatient facility.
More about this provider
| Heart to Heart Hospice in Longview provides hospice care across East Texas, with nurse visits, caregiver support, specialty programs, and bereavement care for up to 13 months after loss. | |
| Services and programs | Serves Longview and the East Texas counties of Gregg, Harrison, Upshur, Panola, Wood, Rusk, and Marion. Services include caregiver education and support with activities of daily living, medications, medical supplies and equipment for comfort, nurse visits for pain and symptom management, hospice-trained spiritual care coordinators/chaplains and social workers, home health aides and volunteers, the Care Bridge specialty program, the Journey's End program with increased visits in the final days of life, and bereavement care for up to 13 months after loss. Care is provided wherever the patient calls home, including a private residence, residential facility, contracted hospital, or inpatient facility. |
| Who it serves | Patients with terminal illnesses including end-stage lung disease, cancer, dementia, Alzheimer's, kidney disease, and heart failure, together with their families and caregivers |
| Payment types it states | Medicare, Medicaid, VA benefits, and most private health insurance plans offer hospice benefits and coverage; Medicare beneficiaries receive hospice at little to no cost |
| Accreditation | CHAP certified; Hospice Honors recipient |
| Visiting and contact details | Administrative office: 100 West Hawkins Pkwy, Suite A, Longview, TX 75605. Phone: 903.663.3310. |
| Website | https://hearttohearthospice.com/location/longview/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 148 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 49 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 79 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 21 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 7 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 64 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 10 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 43 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 29 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 38 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 74.5 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 61 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 8 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 76 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 29 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 15 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 99.85 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | Not Available | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 99.74 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 12 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 100.00 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 57 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 100.00 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 73 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 64 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 20 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 99.71 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 100.00 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 56 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 84 | |
| The hospice team usually communicated well | 9 | |
| Caregivers rated the hospice agency a 7 or 8 | 9 | |
| The hospice team always provided timely help | 83 | |
| Caregivers rated the hospice agency a 9 or 10 | 86 | |
| The hospice team usually provided timely help | 10 | |
| YES, they would probably recommend the hospice | 8 | |
| Caregivers rated the hospice agency a 6 or lower | 5 | |
| YES, they would definitely recommend the hospice | 87 | |
| The hospice team sometimes or never communicated well | 7 | |
| The hospice team always treated the patient with respect | 94 | |
| The hospice team sometimes or never provided timely help | 7 | |
| The hospice team usually treated the patient with respect | 4 | |
| The patient always got the help they needed for pain and symptoms | 82 | |
| The patient usually got the help they needed for pain and symptoms | 13 | |
| NO, they would probably not or definitely not recommend the hospice | 5 | |
| The hospice team sometimes or never treated the patient with respect | 2 | |
| The hospice team provided the right amount of emotional and spiritual support | 93 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 5 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 7 |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in GREGG County
- Accentcare Hospice & Palliative Care Of Texas — Longview
- Harbor Hospice Of Longview Lp — Longview
- Heartsway Hospice Of Northeast Texas — Longview
Common questions about Heart To Heart Hospice Of East Texas Llc
Where is Heart To Heart Hospice Of East Texas Llc located?
Heart To Heart Hospice Of East Texas Llc is at 100 WEST HAWKINS PKWY SUITE A, Longview, Texas 75605.
What care and services does Heart To Heart Hospice Of East Texas Llc offer?
Heart To Heart Hospice Of East Texas Llc offers hospice, hospice care, Care Bridge specialty program, Journey's End program, bereavement care, caregiver education and support, spiritual care and chaplain services, home health aide services.
Is Heart To Heart Hospice Of East Texas Llc Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Heart To Heart Hospice Of East Texas Llc?
Call Heart To Heart Hospice Of East Texas Llc at (903) 663-3310.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.