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Home health

Joy Home Health Care

Home health in Houston, Texas

Checked November 1, 2026

Provider details
Address9894 BISSONNET ST STE 215
CityHouston
StateTexas
ZIP code77036
Phone832-288-4928
CMS certification number (CCN)679247
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Joy Home Health Care is in 9894 BISSONNET ST STE 215, Houston, TX 77036. Phone: 832-288-4928. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 3 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 51.06; potentially preventable hospitalization risk-standardized rate 9.25.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating3
Quality measures reported to CMS
DTC Numerator65
PPH Numerator6
PPR Numerator2
DTC Denominator137
PPH Denominator88
PPR Denominator31
DTC Observed Rate47.45
PPH Observed Rate6.82
PPR Observed Rate6.45
Discharge Function Score50.75
DTC Risk-Standardized Rate51.06
PPH Risk-Standardized Rate9.25
PPR Risk-Standardized Rate4.26
Offers Nursing Care ServicesYes
DTC Performance CategorizationWorse Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationSame As National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved83.83
Numerator for Discharge Function Score34
DTC Risk-Standardized Rate (Lower Limit)43.28
DTC Risk-Standardized Rate (Upper Limit)59.62
Denominator for Discharge Function Score67
How often patients got better at bathing88.24
PPH Risk-Standardized Rate (Lower Limit)5.48
PPH Risk-Standardized Rate (Upper Limit)15.39
PPR Risk-Standardized Rate (Lower Limit)2.78
PPR Risk-Standardized Rate (Upper Limit)6.42
Transfer of Health Information to the Patient95.52
Transfer of Health Information to the Provider77.42
Numerator for how often patients' breathing improved41
Denominator for how often patients' breathing improved58
Numerator for how often patients got better at bathing51
Denominator for how often patients got better at bathing67
How often patients got better at walking or moving around89.26
How often patients got better at getting in and out of bed85.76
Numerator for Transfer of Health Information to the Patient64
Numerator for Transfer of Health Information to the Provider24
Denominator for Transfer of Health Information to the Patient67
Denominator for Transfer of Health Information to the Provider31
Changes in skin integrity post-acute care: pressure ulcer/injury1.58
Percent of Residents Experiencing One or More Falls with Major Injury0.00
How often patients got better at taking their drugs correctly by mouth92.97
Numerator for how often patients got better at walking or moving around49
Numerator for how often patients got better at getting in and out of bed42
Denominator for how often patients got better at walking or moving around66
Denominator for how often patients got better at getting in and out of bed66
How often the home health team began their patients' care in a timely manner86.87
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury1
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury70
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury0
Numerator for how often patients got better at taking their drugs correctly by mouth44
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury99
Denominator for how often patients got better at taking their drugs correctly by mouth58
Numerator for how often the home health team began their patients' care in a timely manner86
How often physician-recommended actions to address medication issues were completely timely93.94
Denominator for how often the home health team began their patients' care in a timely manner99
How often the home health team determined whether patients received a flu shot for the current flu season42.11
Numerator for how often physician-recommended actions to address medication issues were completely timely93
Denominator for how often physician-recommended actions to address medication issues were completely timely99
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season32
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season76
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally1.03
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)352
Home health CAHPS survey
Footnote Number11
Survey response rate29
Number of completed Surveys24
CMS Certification Number (CCN)679247
Footnote for Survey response rate11
HHCAHPS Survey Summary Star RatingNot Available
Footnote for number of completed surveys11
HHCAHPS Survey Summary Star Rating Footnote11
Footnote for Star Rating for overall care from agency11
Star Rating for health team communicated well with themNot Available
Footnote for Star Rating for communicated well with them11
Footnote Star Rating discussed medicines, pain, home safety11
Star Rating for health team gave care in a professional wayNot Available
Star Rating for how patients rated overall care from agencyNot Available
Star Rating team discussed medicines, pain, and home safetyNot Available
Footnote for Star Rating for gave care in a professional way11
Percent of patients who reported that their home health team communicated well with them82
Percent of patients who reported that their home health team gave care in a professional way89
Footnote for Percent of patients who reported that their home health team communicated well with them11
Footnote for Percent of patients who reported that their home health team gave care in a professional way11
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them86
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family65
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)91
Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them11
Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest)11
Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family11

Who pays for home health?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Home health guide · Paying for care

Common questions about Joy Home Health Care

Where is Joy Home Health Care located?

Joy Home Health Care is at 9894 BISSONNET ST STE 215, Houston, Texas 77036.

What care and services does Joy Home Health Care offer?

Joy Home Health Care offers home health, nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide.

Is Joy Home Health Care Medicare-certified?

Medicare-certified home health agency (CMS).

What is Joy Home Health Care's quality rating?

CMS rates the quality of patient care at Joy Home Health Care at 3 out of 5 stars.

How do I contact Joy Home Health Care?

Call Joy Home Health Care at 832-288-4928.

How much does home health care cost?

If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.

Does Medicare pay for home health care?

Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.

What is the difference between home health and home care?

Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.

Who else pays for home health care besides Medicare?

Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.

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