Hospice
Heart To Heart Hospice Of West Houston
Hospice in Houston, Texas
| Provider details | |
|---|---|
| Address | 2930 CYPRESS GROVE MEADOWS DRIVE, SUITE 200 |
| City | Houston |
| State | Texas |
| ZIP code | 77014 |
| County | HARRIS |
| Phone | (832) 478-5534 |
| Website | https://hearttohearthospice.com/location/houston-inpatient-center/ |
| CMS certification number (CCN) | 741624 |
| Ownership | Other |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care, general inpatient care, respite care |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Heart To Heart Hospice Of West Houston is in 2930 CYPRESS GROVE MEADOWS DRIVE, SUITE 200, Houston, TX 77014. Phone: (832) 478-5534. Ownership: Other. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 99.53.
The Heart to Heart Hospice House in Houston is a home-like inpatient facility with 13 private rooms for hospice patients who need short-term care during a medical crisis or a respite stay. Visitors are welcome around the clock, each room can host an overnight guest, and the house includes a family kitchen, a children's play area, and a chapel and meditation room. It is located inside Proveer at Northgate in northwest Houston.
More about this provider
| The Heart to Heart Hospice House in Houston is a 13-bed inpatient hospice facility offering short-term care for medical crises and respite stays, with private rooms and visitors welcome 24/7. | |
| Services and programs | The Houston Hospice House provides short-term inpatient hospice care for patients who qualify for care in an inpatient setting, either to manage a medical crisis or for respite when a caregiver needs a break. The facility has 13 large private rooms with private bathrooms (4 suites, 2 junior suites, 7 regular rooms), a family kitchen and family room, a children's play area, a chapel/meditation room, a quiet room, and a private courtyard. It serves patients from anywhere in the Houston Metroplex. |
| Who it serves | Terminally ill individuals from Houston and the surrounding areas who qualify for inpatient hospice care, and their families |
| Accreditation | CHAP (the page displays the CHAP provider seal under "Accredited By") |
| Visiting and contact details | 2930 Cypress Grove Meadows Dr., Houston, TX 77014 (inside Proveer at Northgate). Visitors are welcome 24/7, with a private family entrance with 24-hour access; children are welcome with adult supervision and pets that meet criteria may visit. Phone shown on the page: 346.355.2281. |
| Website | https://hearttohearthospice.com/location/houston-inpatient-center/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 76 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 35 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 92 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 22 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 7 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 33 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 10 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 20 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 31 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 1 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 73 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 44.1 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 19 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 41 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 89 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 14 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 10 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 99.77 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 1 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 100.00 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 1 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 17 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 100.00 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 84 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 100.00 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 68 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 76 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 13 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 99.53 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 99.77 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 23 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 78 | |
| The hospice team usually communicated well | 16 | |
| Caregivers rated the hospice agency a 7 or 8 | 16 | |
| The hospice team always provided timely help | 74 | |
| Caregivers rated the hospice agency a 9 or 10 | 79 | |
| The hospice team usually provided timely help | 15 | |
| YES, they would probably recommend the hospice | 14 | |
| Caregivers rated the hospice agency a 6 or lower | 5 | |
| YES, they would definitely recommend the hospice | 82 | |
| The hospice team sometimes or never communicated well | 6 | |
| The hospice team always treated the patient with respect | 89 | |
| The hospice team sometimes or never provided timely help | 11 | |
| The hospice team usually treated the patient with respect | 9 | |
| The patient always got the help they needed for pain and symptoms | 79 | |
| The patient usually got the help they needed for pain and symptoms | 13 | |
| NO, they would probably not or definitely not recommend the hospice | 4 | |
| The hospice team sometimes or never treated the patient with respect | 2 | |
| The hospice team provided the right amount of emotional and spiritual support | 92 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 8 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 8 |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in HARRIS County
- A & S Hospice And Palliative Care Llc — Houston
- A Better Hospice — Houston
- A Ministering Hand Home Care Services — Houston
Common questions about Heart To Heart Hospice Of West Houston
Where is Heart To Heart Hospice Of West Houston located?
Heart To Heart Hospice Of West Houston is at 2930 CYPRESS GROVE MEADOWS DRIVE, SUITE 200, Houston, Texas 77014.
What care and services does Heart To Heart Hospice Of West Houston offer?
Heart To Heart Hospice Of West Houston offers hospice, hospice care, general inpatient care, respite care.
Is Heart To Heart Hospice Of West Houston Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Heart To Heart Hospice Of West Houston?
Call Heart To Heart Hospice Of West Houston at (832) 478-5534.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.