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Home health

Matrix Home Health Services

Home health in El Paso, Texas

Checked November 1, 2026

Provider details
Address11351 JAMES WATT, BUILDING C 400
CityEl Paso
StateTexas
ZIP code79936
Phone915-633-8104
CMS certification number (CCN)679217
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Matrix Home Health Services is in 11351 JAMES WATT, BUILDING C 400, El Paso, TX 79936. Phone: 915-633-8104. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, home health aide. CMS quality-of-patient-care star rating: 3.5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 86.83; potentially preventable hospitalization risk-standardized rate 6.62.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating3.5
Quality measures reported to CMS
DTC Numerator170
PPH Numerator4
PPR Numerator0
DTC Denominator201
PPH Denominator125
PPR Denominator70
DTC Observed Rate84.58
PPH Observed Rate3.20
PPR Observed Rate0.00
Discharge Function Score57.34
DTC Risk-Standardized Rate86.83
PPH Risk-Standardized Rate6.62
PPR Risk-Standardized Rate3.75
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesNo
PPH Performance CategorizationBetter Than National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved86.35
Numerator for Discharge Function Score1,109
DTC Risk-Standardized Rate (Lower Limit)81.37
DTC Risk-Standardized Rate (Upper Limit)91.32
Denominator for Discharge Function Score1,934
How often patients got better at bathing89.74
PPH Risk-Standardized Rate (Lower Limit)3.81
PPH Risk-Standardized Rate (Upper Limit)10.64
PPR Risk-Standardized Rate (Lower Limit)2.54
PPR Risk-Standardized Rate (Upper Limit)5.23
Transfer of Health Information to the Patient85.09
Transfer of Health Information to the Provider96.37
Numerator for how often patients' breathing improved1,634
Denominator for how often patients' breathing improved1,874
Numerator for how often patients got better at bathing1,644
Denominator for how often patients got better at bathing1,935
How often patients got better at walking or moving around86.27
How often patients got better at getting in and out of bed87.44
Numerator for Transfer of Health Information to the Patient1,638
Numerator for Transfer of Health Information to the Provider610
Denominator for Transfer of Health Information to the Patient1,925
Denominator for Transfer of Health Information to the Provider633
Changes in skin integrity post-acute care: pressure ulcer/injury0.06
Percent of Residents Experiencing One or More Falls with Major Injury0.82
How often patients got better at taking their drugs correctly by mouth84.23
Numerator for how often patients got better at walking or moving around1,704
Numerator for how often patients got better at getting in and out of bed1,606
Denominator for how often patients got better at walking or moving around1,935
Denominator for how often patients got better at getting in and out of bed1,933
How often the home health team began their patients' care in a timely manner99.96
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury1
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury1,978
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury21
Numerator for how often patients got better at taking their drugs correctly by mouth1,675
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury2,567
Denominator for how often patients got better at taking their drugs correctly by mouth1,909
Numerator for how often the home health team began their patients' care in a timely manner2,566
How often physician-recommended actions to address medication issues were completely timely77.09
Denominator for how often the home health team began their patients' care in a timely manner2,567
How often the home health team determined whether patients received a flu shot for the current flu season56.33
Numerator for how often physician-recommended actions to address medication issues were completely timely1,979
Denominator for how often physician-recommended actions to address medication issues were completely timely2,567
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season925
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season1,642
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.86
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)243
Home health CAHPS survey
Survey response rate18
Number of completed Surveys261
CMS Certification Number (CCN)679217
HHCAHPS Survey Summary Star Rating3
Star Rating for health team communicated well with them3
Star Rating for health team gave care in a professional way4
Star Rating for how patients rated overall care from agency4
Star Rating team discussed medicines, pain, and home safety2
Percent of patients who reported that their home health team communicated well with them87
Percent of patients who reported that their home health team gave care in a professional way90
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them75
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family84
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)88

Who pays for home health?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Home health guide · Paying for care

Common questions about Matrix Home Health Services

Where is Matrix Home Health Services located?

Matrix Home Health Services is at 11351 JAMES WATT, BUILDING C 400, El Paso, Texas 79936.

What care and services does Matrix Home Health Services offer?

Matrix Home Health Services offers home health, nursing care, physical therapy, occupational therapy, speech pathology, home health aide.

Is Matrix Home Health Services Medicare-certified?

Medicare-certified home health agency (CMS).

What is Matrix Home Health Services's quality rating?

CMS rates the quality of patient care at Matrix Home Health Services at 3.5 out of 5 stars.

How do I contact Matrix Home Health Services?

Call Matrix Home Health Services at 915-633-8104.

How much does home health care cost?

If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.

Does Medicare pay for home health care?

Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.

What is the difference between home health and home care?

Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.

Who else pays for home health care besides Medicare?

Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.

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