Hospice
Heart To Heart Hospice Of Dallas, Llc
Hospice in Dallas, Texas
| Provider details | |
|---|---|
| Address | 5787 SOUTH HAMPTON ROAD SUITE 430 |
| City | Dallas |
| State | Texas |
| ZIP code | 75232 |
| County | DALLAS |
| Phone | (214) 944-1453 |
| Website | https://hearttohearthospice.com/location/south-dallas/ |
| CMS certification number (CCN) | 741531 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care, nurse visits for pain and symptom management, spiritual care and social work support, caregiver education and support, home health aide services, volunteer companionship, respite care, continuous home care, general inpatient care, Cardiac Care Bridge program, Cancer Care Bridge program, Journey's End program, bereavement care, 24-hour on-call nurse support, veteran supported care, Spanish-language hospice resources |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Heart To Heart Hospice Of Dallas, Llc is in 5787 SOUTH HAMPTON ROAD SUITE 430, Dallas, TX 75232. Phone: (214) 944-1453. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 98.67.
Heart to Heart Hospice's South Dallas office cares for people with a life-limiting illness and their families in Dallas, Ellis, Kaufman and Navarro counties. Nurses visit to manage pain and symptoms, and chaplains, social workers, aides and volunteers help with emotional, spiritual and day-to-day needs. The office runs the Cardiac Care Bridge and Cancer Care Bridge programs, the Journey's End program for a patient's final days, and bereavement care for up to 13 months after a loss.
More about this provider
| Heart to Heart Hospice's South Dallas office provides hospice care in the South Dallas Metroplex with nurse visits, spiritual care and social work support, the Cardiac Care Bridge and Cancer Care Bridge specialty programs, the Journey's End program, and bereavement care for up to 13 months after a loss. | |
| Services and programs | The South Dallas location page lists its service area as Tarrant, Dallas, Kaufman and Ellis counties; its text also names Dallas, Ellis, Kaufman and Navarro counties. Services named on the page: education and support with activities of daily living (personal care and grooming); medications, medical supplies and equipment for comfort; nurse visits for pain and symptom management, evaluations and coordination of care; hospice-trained spiritual care coordinators/chaplains and social workers; home health aides and volunteers; specialty programs including Cardiac Care Bridge and Cancer Care Bridge; the Journey's End program, with increased visits and a hospice worker at the bedside in the final days; and bereavement care for up to 13 months after loss. The site's levels of care are routine home care, continuous home care, general inpatient care and respite care, and its core services include pain and symptom management, personal care help, family education, physical, occupational and speech therapy as needed, a 24-hour on-call nurse line, companionship and bereavement counseling. Care is provided wherever the patient calls home, including a private residence, residential facility, contracted hospital or inpatient facility. Veteran supported care is offered through the We Honor Veterans partnership. |
| Who it serves | Patients with life-limiting, terminal illnesses and their families, including people with end-stage lung disease, cancer, dementia, Alzheimer's disease, kidney disease and heart failure (location page), and on the site's core services page also stroke and coma, liver disease, multiple sclerosis, ALS, Parkinson's disease, accident injury and AIDS. Veterans are served through the We Honor Veterans partnership. |
| Languages | Spanish-language hospice resources are offered, including a Patient and Family Handbook in Spanish and Spanish-speaking support for hospice goals and paperwork; the site states it recruits bilingual staff and volunteers. |
| Payment types it states | Medicare, Medicaid, VA benefits and most private health insurance plans (the South Dallas location page states these offer hospice benefits and coverage, and that Medicare beneficiaries receive hospice at little to no cost). |
| Accreditation | CHAP certified (stated on the South Dallas location page); the page also states membership in the Texas New Mexico Hospice Organization. |
| Visiting and contact details | Administrative office: 5787 South Hampton Road, Suite 430, Dallas, TX 75232; phone 214.944.1453 (South Dallas location page). The page notes the Heart to Heart hospice inpatient center in nearby Fort Worth, where family and friends are welcome 24/7. |
| Website | https://hearttohearthospice.com/location/south-dallas/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 79 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 48 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 92 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 18 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 12 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 34 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 10 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 45 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 29 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 59 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 32.5 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 55 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 5 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 1 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 88 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 29 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 13 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 99.62 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | Not Available | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 99.75 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 2 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 15 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 99.81 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 99.45 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 34 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 100.00 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 76 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 45 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 14 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 98.67 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 99.62 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 19 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 77 | |
| The hospice team usually communicated well | 14 | |
| Caregivers rated the hospice agency a 7 or 8 | 12 | |
| The hospice team always provided timely help | 64 | |
| Caregivers rated the hospice agency a 9 or 10 | 79 | |
| The hospice team usually provided timely help | 19 | |
| YES, they would probably recommend the hospice | 11 | |
| Caregivers rated the hospice agency a 6 or lower | 9 | |
| YES, they would definitely recommend the hospice | 83 | |
| The hospice team sometimes or never communicated well | 9 | |
| The hospice team always treated the patient with respect | 88 | |
| The hospice team sometimes or never provided timely help | 17 | |
| The hospice team usually treated the patient with respect | 7 | |
| The patient always got the help they needed for pain and symptoms | 63 | |
| The patient usually got the help they needed for pain and symptoms | 20 | |
| NO, they would probably not or definitely not recommend the hospice | 6 | |
| The hospice team sometimes or never treated the patient with respect | 5 | |
| The hospice team provided the right amount of emotional and spiritual support | 85 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 17 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 15 |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in DALLAS County
- Adira Hospice Llc — Dallas
- Altruist Hospice, Inc — Dallas
- Amaya Hospice Llc — Dallas
Common questions about Heart To Heart Hospice Of Dallas, Llc
Where is Heart To Heart Hospice Of Dallas, Llc located?
Heart To Heart Hospice Of Dallas, Llc is at 5787 SOUTH HAMPTON ROAD SUITE 430, Dallas, Texas 75232.
What care and services does Heart To Heart Hospice Of Dallas, Llc offer?
Heart To Heart Hospice Of Dallas, Llc offers hospice, hospice care, nurse visits for pain and symptom management, spiritual care and social work support, caregiver education and support, home health aide services, volunteer companionship, respite care.
Is Heart To Heart Hospice Of Dallas, Llc Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Heart To Heart Hospice Of Dallas, Llc?
Call Heart To Heart Hospice Of Dallas, Llc at (214) 944-1453.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.