Home health
First Call Home Health Agency Inc
Home health in Dallas, Texas
| Provider details | |
|---|---|
| Address | 13601 PRESTON ROAD STE E1050 |
| City | Dallas |
| State | Texas |
| ZIP code | 75240 |
| Phone | 469-828-1011 |
| Website | https://www.firstcallhha.com/ |
| firstcallhha@gmail.com | |
| CMS certification number (CCN) | 748026 |
| Ownership | PROPRIETARY |
| Certification | Medicare-certified home health agency (CMS) |
| Care types | home health |
| Services offered | nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide |
| Palliative services basis | No palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care. |
First Call Home Health Agency Inc is in 13601 PRESTON ROAD STE E1050, Dallas, TX 75240. Phone: 469-828-1011. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide.
First Call Home Health Agency provides skilled nursing and therapy services to older adults in Dallas, Texas. Its licensed physical, occupational and speech therapists treat patients at home and build a personal treatment plan for each person, helping with strength and movement, daily activities, and speech or swallowing problems. The agency also lists an after-hours and weekend phone line.
More about this provider
| First Call Home Health Agency INC is a Dallas home health agency offering skilled nursing and in-home physical, occupational and speech therapy with personalized treatment plans. | |
| Services and programs | Skilled nursing services in Dallas, Texas, and in-home therapy services: licensed physical, occupational and speech therapists who build a personalized treatment plan for each patient, helping with strength and movement, adapting daily activities at home, and communication, swallowing and feeding difficulties. |
| Who it serves | Older adults and their loved ones in Dallas, Texas, including people recovering from injury, trauma and other health conditions at home. |
| Visiting and contact details | First Call Home Health Agency INC, 13601 Preston Rd., Suite E1050, Dallas, TX 75240; phone (469) 828-1011; fax (469) 828-1012; email firstcallhha@gmail.com; after-hours and weekend telephone (214) 868-9116. |
| Website | https://www.firstcallhha.com/ |
Quality measures
Source: CMS
| Quality measures reported to CMS | |
|---|---|
| DTC Denominator | 12 |
| PPH Denominator | 2 |
| PPR Denominator | 1 |
| Offers Nursing Care Services | Yes |
| DTC Performance Categorization | Not Available |
| Offers Medical Social Services | Yes |
| PPH Performance Categorization | Not Available |
| PPR Performance Categorization | Not Available |
| Offers Home Health Aide Services | Yes |
| Offers Physical Therapy Services | Yes |
| Offers Speech Pathology Services | Yes |
| Offers Occupational Therapy Services | Yes |
| Footnote for Discharge Function Score | The number of patient episodes for this measure is too small to report. |
| Footnote for DTC Risk-Standardized Rate | The number of patient episodes for this measure is too small to report. |
| Footnote for PPH Risk-Standardized Rate | The number of patient episodes for this measure is too small to report. |
| Footnote for PPR Risk-Standardized Rate | The number of patient episodes for this measure is too small to report. |
| Footnote for how often patients' breathing improved | The number of patient episodes for this measure is too small to report. |
| Footnote for how often patients got better at bathing | The number of patient episodes for this measure is too small to report. |
| Footnote for Transfer of Health Information to the Patient | The number of patient episodes for this measure is too small to report. |
| Footnote for Transfer of Health Information to the Provider | The number of patient episodes for this measure is too small to report. |
| Footnote for how often patients got better at walking or moving around | The number of patient episodes for this measure is too small to report. |
| Footnote for how often patients got better at getting in and out of bed | The number of patient episodes for this measure is too small to report. |
| Footnote Changes in skin integrity post-acute care: pressure ulcer/injury | The number of patient episodes for this measure is too small to report. |
| Footnote for Percent of Residents Experiencing One or More Falls with Major Injury | The number of patient episodes for this measure is too small to report. |
| Footnote for how often patients got better at taking their drugs correctly by mouth | The number of patient episodes for this measure is too small to report. |
| Footnote for how often the home health team began their patients' care in a timely manner | The number of patient episodes for this measure is too small to report. |
| Footnote for how often physician-recommended actions to address medication issues were completely timely | The number of patient episodes for this measure is too small to report. |
| Footnote for how often the home health team determined whether patients received a flu shot for the current flu season | The number of patient episodes for this measure is too small to report. |
| How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally | 0.82 |
| No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national) | 96 |
| Home health CAHPS survey | |
|---|---|
| Footnote Number | 12 |
| Survey response rate | Not Available |
| Number of completed Surveys | Not Available |
| CMS Certification Number (CCN) | 748026 |
| Footnote for Survey response rate | 12 |
| HHCAHPS Survey Summary Star Rating | Not Available |
| Footnote for number of completed surveys | 12 |
| HHCAHPS Survey Summary Star Rating Footnote | 12 |
| Footnote for Star Rating for overall care from agency | 12 |
| Star Rating for health team communicated well with them | Not Available |
| Footnote for Star Rating for communicated well with them | 12 |
| Footnote Star Rating discussed medicines, pain, home safety | 12 |
| Star Rating for health team gave care in a professional way | Not Available |
| Star Rating for how patients rated overall care from agency | Not Available |
| Star Rating team discussed medicines, pain, and home safety | Not Available |
| Footnote for Star Rating for gave care in a professional way | 12 |
| Percent of patients who reported that their home health team communicated well with them | Not Available |
| Percent of patients who reported that their home health team gave care in a professional way | Not Available |
| Footnote for Percent of patients who reported that their home health team communicated well with them | 12 |
| Footnote for Percent of patients who reported that their home health team gave care in a professional way | 12 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | Not Available |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | Not Available |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Not Available |
| Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 12 |
| Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest) | 12 |
| Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 12 |
Who pays for home health?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What you may pay for home health services
- Skilled Home Health vs Personal Care: What Medicare Pays For and What It Does Not
Home health guide · Paying for care
Common questions about First Call Home Health Agency Inc
Where is First Call Home Health Agency Inc located?
First Call Home Health Agency Inc is at 13601 PRESTON ROAD STE E1050, Dallas, Texas 75240.
What care and services does First Call Home Health Agency Inc offer?
First Call Home Health Agency Inc offers home health, nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide.
Is First Call Home Health Agency Inc Medicare-certified?
Medicare-certified home health agency (CMS).
How do I contact First Call Home Health Agency Inc?
Call First Call Home Health Agency Inc at 469-828-1011.
How much does home health care cost?
If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.
Does Medicare pay for home health care?
Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.
What is the difference between home health and home care?
Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.
Who else pays for home health care besides Medicare?
Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.