Home health
Custom Care Home Health
Home health in Dallas, Texas
| Provider details | |
|---|---|
| Address | 6606 LBJ FREEWAY SUITE 110 |
| City | Dallas |
| State | Texas |
| ZIP code | 75240 |
| Phone | 972-242-5959 |
| Website | https://customcare.org/ |
| CMS certification number (CCN) | 679672 |
| Ownership | PROPRIETARY |
| Certification | Medicare-certified home health agency (CMS) |
| Care types | home health |
| Services offered | nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide, hospice care, palliative care |
| Palliative services basis | No palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care. |
Custom Care Home Health is in 6606 LBJ FREEWAY SUITE 110, Dallas, TX 75240. Phone: 972-242-5959. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide.
Custom Care Home Health and Hospice serves the Dallas and Fort Worth area with care at home. Its services include home health care, hospice care focused on comfort and quality of life, and palliative in-home care, and families can schedule a phone consultation to talk through their options.
More about this provider
| Custom Care Home Health and Hospice provides professional, compassionate home health and hospice services across Dallas and Fort Worth. | |
| Services and programs | Home health services (a wide range of medical services provided at the patient's home) and hospice services (compassionate end-of-life care focused on comfort and quality of life), plus palliative in-home care, serving Dallas, Fort Worth, and the surrounding areas. |
| Who it serves | Patients in the Dallas and Fort Worth area who need care at home, including hospice patients and their families. |
| Payment types it states | The site states that Medicare, Medicaid and insurance cover the cost of hospice care. |
| Visiting and contact details | Phone: (972) 242-5959. The site lists its office at 4811 Merlot Ave. Suite 110, Grapevine, TX 76051 for both its Dallas and Fort Worth service areas, and offers scheduled phone consultations through the site. |
| Website | https://customcare.org/ |
Quality measures
Source: CMS
| Quality measures reported to CMS | |
|---|---|
| DTC Denominator | 2 |
| Offers Nursing Care Services | Yes |
| DTC Performance Categorization | Not Available |
| Offers Medical Social Services | Yes |
| Offers Home Health Aide Services | Yes |
| Offers Physical Therapy Services | Yes |
| Offers Speech Pathology Services | Yes |
| Offers Occupational Therapy Services | Yes |
| Footnote for Discharge Function Score | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for DTC Risk-Standardized Rate | The number of patient episodes for this measure is too small to report. |
| Footnote for PPH Risk-Standardized Rate | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for PPR Risk-Standardized Rate | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often patients' breathing improved | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often patients got better at bathing | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for Transfer of Health Information to the Patient | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for Transfer of Health Information to the Provider | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often patients got better at walking or moving around | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often patients got better at getting in and out of bed | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote Changes in skin integrity post-acute care: pressure ulcer/injury | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for Percent of Residents Experiencing One or More Falls with Major Injury | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often patients got better at taking their drugs correctly by mouth | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often the home health team began their patients' care in a timely manner | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often physician-recommended actions to address medication issues were completely timely | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often the home health team determined whether patients received a flu shot for the current flu season | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national) | 1 |
| Footnote for how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally | The number of patient episodes for this measure is too small to report. |
| Home health CAHPS survey | |
|---|---|
| Footnote Number | 9 |
| Survey response rate | 50 |
| Number of completed Surveys | 1 |
| CMS Certification Number (CCN) | 679672 |
| Footnote for Survey response rate | 9 |
| HHCAHPS Survey Summary Star Rating | Not Available |
| Footnote for number of completed surveys | 9 |
| HHCAHPS Survey Summary Star Rating Footnote | 9 |
| Footnote for Star Rating for overall care from agency | 9 |
| Star Rating for health team communicated well with them | Not Available |
| Footnote for Star Rating for communicated well with them | 9 |
| Footnote Star Rating discussed medicines, pain, home safety | 9 |
| Star Rating for health team gave care in a professional way | Not Available |
| Star Rating for how patients rated overall care from agency | Not Available |
| Star Rating team discussed medicines, pain, and home safety | Not Available |
| Footnote for Star Rating for gave care in a professional way | 9 |
| Percent of patients who reported that their home health team communicated well with them | 97 |
| Percent of patients who reported that their home health team gave care in a professional way | 99 |
| Footnote for Percent of patients who reported that their home health team communicated well with them | 9 |
| Footnote for Percent of patients who reported that their home health team gave care in a professional way | 9 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 100 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 98 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 100 |
| Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 9 |
| Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest) | 9 |
| Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 9 |
Who pays for home health?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What you may pay for home health services
- Skilled Home Health vs Personal Care: What Medicare Pays For and What It Does Not
Home health guide · Paying for care
Common questions about Custom Care Home Health
Where is Custom Care Home Health located?
Custom Care Home Health is at 6606 LBJ FREEWAY SUITE 110, Dallas, Texas 75240.
What care and services does Custom Care Home Health offer?
Custom Care Home Health offers home health, nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide, hospice care.
Is Custom Care Home Health Medicare-certified?
Medicare-certified home health agency (CMS).
How do I contact Custom Care Home Health?
Call Custom Care Home Health at 972-242-5959.
How much does home health care cost?
If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.
Does Medicare pay for home health care?
Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.
What is the difference between home health and home care?
Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.
Who else pays for home health care besides Medicare?
Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.