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Home health

Hcr / Hcr Home Care Chha (Rochester)

Home health in Rochester, New York

Checked November 4, 2026

Provider details
Address85 METRO PARK
CityRochester
StateNew York
ZIP code14623
Phone585-272-1930
CMS certification number (CCN)337257
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Hcr / Hcr Home Care Chha (Rochester) is in 85 METRO PARK, Rochester, NY 14623. Phone: 585-272-1930. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, medical social services, home health aide. CMS quality-of-patient-care star rating: 2.5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 85.80; potentially preventable hospitalization risk-standardized rate 9.74.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating2.5
Quality measures reported to CMS
DTC Numerator1,410
PPH Numerator83
PPR Numerator75
DTC Denominator1,842
PPH Denominator783
PPR Denominator1,164
DTC Observed Rate76.55
PPH Observed Rate10.60
PPR Observed Rate6.44
Discharge Function Score70.39
DTC Risk-Standardized Rate85.80
PPH Risk-Standardized Rate9.74
PPR Risk-Standardized Rate5.51
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationSame As National Rate
PPR Performance CategorizationWorse Than National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesNo
Offers Occupational Therapy ServicesYes
How often patients' breathing improved90.81
Numerator for Discharge Function Score2,539
DTC Risk-Standardized Rate (Lower Limit)83.27
DTC Risk-Standardized Rate (Upper Limit)87.59
Denominator for Discharge Function Score3,607
How often patients got better at bathing83.89
PPH Risk-Standardized Rate (Lower Limit)7.91
PPH Risk-Standardized Rate (Upper Limit)11.59
PPR Risk-Standardized Rate (Lower Limit)4.53
PPR Risk-Standardized Rate (Upper Limit)6.72
Transfer of Health Information to the Patient81.34
Transfer of Health Information to the Provider64.60
Numerator for how often patients' breathing improved2,122
Denominator for how often patients' breathing improved2,435
Numerator for how often patients got better at bathing2,955
Denominator for how often patients got better at bathing3,595
How often patients got better at walking or moving around80.87
How often patients got better at getting in and out of bed81.70
Numerator for Transfer of Health Information to the Patient2,882
Numerator for Transfer of Health Information to the Provider1,071
Denominator for Transfer of Health Information to the Patient3,543
Denominator for Transfer of Health Information to the Provider1,658
Changes in skin integrity post-acute care: pressure ulcer/injury0.31
Percent of Residents Experiencing One or More Falls with Major Injury1.07
How often patients got better at taking their drugs correctly by mouth75.50
Numerator for how often patients got better at walking or moving around2,925
Numerator for how often patients got better at getting in and out of bed2,970
Denominator for how often patients got better at walking or moving around3,599
Denominator for how often patients got better at getting in and out of bed3,577
How often the home health team began their patients' care in a timely manner97.56
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury8
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury3,689
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury55
Numerator for how often patients got better at taking their drugs correctly by mouth2,720
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury5,132
Denominator for how often patients got better at taking their drugs correctly by mouth3,504
Numerator for how often the home health team began their patients' care in a timely manner5,109
How often physician-recommended actions to address medication issues were completely timely72.20
Denominator for how often the home health team began their patients' care in a timely manner5,237
How often the home health team determined whether patients received a flu shot for the current flu season65.87
Numerator for how often physician-recommended actions to address medication issues were completely timely3,781
Denominator for how often physician-recommended actions to address medication issues were completely timely5,237
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season2,125
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season3,226
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.93
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)2,812
Home health CAHPS survey
Survey response rate23
Number of completed Surveys327
CMS Certification Number (CCN)337257
HHCAHPS Survey Summary Star Rating3
Star Rating for health team communicated well with them3
Star Rating for health team gave care in a professional way3
Star Rating for how patients rated overall care from agency3
Star Rating team discussed medicines, pain, and home safety3
Percent of patients who reported that their home health team communicated well with them83
Percent of patients who reported that their home health team gave care in a professional way86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them80
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family75
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)83

Who pays for home health?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Home health guide · Paying for care

Common questions about Hcr / Hcr Home Care Chha (Rochester)

Where is Hcr / Hcr Home Care Chha (Rochester) located?

Hcr / Hcr Home Care Chha (Rochester) is at 85 METRO PARK, Rochester, New York 14623.

What care and services does Hcr / Hcr Home Care Chha (Rochester) offer?

Hcr / Hcr Home Care Chha (Rochester) offers home health, nursing care, physical therapy, occupational therapy, medical social services, home health aide.

Is Hcr / Hcr Home Care Chha (Rochester) Medicare-certified?

Medicare-certified home health agency (CMS).

What is Hcr / Hcr Home Care Chha (Rochester)'s quality rating?

CMS rates the quality of patient care at Hcr / Hcr Home Care Chha (Rochester) at 2.5 out of 5 stars.

How do I contact Hcr / Hcr Home Care Chha (Rochester)?

Call Hcr / Hcr Home Care Chha (Rochester) at 585-272-1930.

How much does home health care cost?

If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.

Does Medicare pay for home health care?

Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.

What is the difference between home health and home care?

Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.

Who else pays for home health care besides Medicare?

Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.

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