In-home care
Trusthouse
In-home care in New York, New York
| Provider details | |
|---|---|
| Address | 2 West 45th Street |
| City | New York |
| State | New York |
| ZIP code | 10036 |
| County | New York |
| Phone | 877-687-7380 |
| Website | https://www.trusthouse.care/ |
| Ownership | Business Corporation |
| License number | 1570L002 |
| License type | Licensed Home Care Services Agency (LHCSA) — Article 36, New York Public Health Law |
| Licensing status | Licensed — New York State Department of Health, Licensed Home Care Services Agency (LHCSA) |
| Care types | in-home care |
| Services offered | Home Health Aide, Medical Social Services, Nursing, Nutritional, Personal Care, Therapy - Occupational, Therapy - Physical, Therapy - Speech Language Pathology |
| CMS quality note | Licensed by the New York State Department of Health. |
Trusthouse is in 2 West 45th Street, New York, NY 10036. Phone: 877-687-7380. It is a Licensed Home Care Services Agency (operating certificate 1570L002) licensed by the New York State Department of Health. Its NYSDOH certification record lists these services: Home Health Aide, Medical Social Services, Nursing, Nutritional, Personal Care, Therapy - Occupational, Therapy - Physical, Therapy - Speech Language Pathology.
More about this provider
| TrustHouse presents itself as elite private in-home nursing and concierge care built by nurses, with over 20 years of trusted home health care: every client gets a dedicated Primary Care Nurse, monthly in-home RN and telehealth visits, a personalized wellness/longevity plan with a health dashboard, and concierge care coordination, offered as Signature, Duo, and Bespoke memberships. | |
| Services and programs | Premier private in-home nursing with a dedicated RN Care Manager / Primary Care Nurse (PCN); TrustHouse Membership: monthly in-home RN visit plus telehealth visit, personalized longevity and wellness plan, vital checks, medication review and wearable integration; Health dashboard monitoring 200+ biomarkers with alerts, proactive care and seamless care coordination between family and doctors; Dedicated concierge coordinator, access to elite medical advisory team, referrals to physicians, insurance benefit coordination; Nurses with ICU training and neurological specialization; hospital patient advocacy, appointment escort, and errand assistance (About/FAQ); Long Term Care Insurance help: benefit verification, claim filing, and care management for policyholders (About/FAQ); Membership tiers: Signature (individual), Duo (both partners), Bespoke (fully personalized) |
| Who it serves | Private-pay clients at home served from the New York City location, including individuals and couples (Signature and Duo memberships); the About/FAQ discusses Long Term Care Insurance for people 65 and older and seniors with dementia or physical impairments |
| Payment types it states | Long Term Care Insurance: the About/FAQ states TrustHouse can, with signed permission, work with the client's Long Term Care Insurance company on reimbursing the agency for claims and that policyholders have the option to have insurance pay TrustHouse directly; memberships are priced per year (see stated_prices) |
| Visiting and contact details | New York City office named on the site: 2 West 45th Street, 7th Floor, New York, NY 10036, Phone 212.776.4390; general number 877.204.4605. Site states a TrustHouse member will be in touch within 24 hours of a request and that it serves New York, New Jersey, Connecticut, and Palm Beach, FL |
| Website | https://www.trusthouse.care/ |
Who pays for in-home care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Home Care Versus Adult Day: Cost and Coverage Side by Side
- Home Care vs Home Health: What Differs, Who Pays, and How Families Mix Both
In-home care guide · Paying for care
Other in-home care in New York County
- 7 Day Home Care Ltd. — New York
- A Better Care Option — New York
- A Caring Hand Services, Inc. — New York
Common questions about Trusthouse
Where is Trusthouse located?
Trusthouse is at 2 West 45th Street, New York, New York 10036.
What care and services does Trusthouse offer?
Trusthouse offers in-home care, Home Health Aide, Medical Social Services, Nursing, Nutritional, Personal Care, Therapy - Occupational, Therapy - Physical.
How do I contact Trusthouse?
Call Trusthouse at 877-687-7380.
How much does home care cost?
The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in New York can be higher or lower. See our guide to home care costs and who pays for the full picture.
Does Medicare pay for home care?
No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.
What is the difference between home care and home health?
Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.
Who else pays for home care besides Medicare?
Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.