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Home health

Vna Of Western Ny Chha

Home health in Cheektowaga, New York

Checked November 4, 2026

Provider details
Address650 AIRBORNE PARKWAY
CityCheektowaga
StateNew York
ZIP code14225
Phone716-630-8000
Websitehttp://www.vnawny.org/
CMS certification number (CCN)337006
OwnershipNON-PROFIT
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Vna Of Western Ny Chha is in 650 AIRBORNE PARKWAY, Cheektowaga, NY 14225. Phone: 716-630-8000. Ownership: NON-PROFIT. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 4 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 86.25; potentially preventable hospitalization risk-standardized rate 9.77.

More about this provider

The Visiting Nursing Association of Western New York, an affiliate of Kaleida Health founded in 1885, says it is the largest home health agency in the region, serving over 25,000 patients a year across 10 counties with nursing, therapy, pharmacy, infusion, telehealth, home health aide and other in-home services.
Services and programsNursing; occupational therapy; physical therapy; speech therapy; nutrition counseling; medical social workers; pharmacy services including drug monitoring; infusion therapy; enteral supplies; telehealth; home health aides; obstetrical/maternal services; pediatric services; mental health services
Who it servesPatients across 10 counties of Western New York (Erie, Niagara, Allegany, Chautauqua, Cattaraugus, Genesee, Livingston, Orleans, Steuben and Wyoming); site states care is provided regardless of age or ability to pay, with obstetrical/maternal and pediatric services listed
Payment types it statesSite states the VNA is certified by the New York State Department of Health as a home health agency (CHHA) that participates in the Medicare program, and that in almost all cases skilled services are reimbursed by the patient's insurance carrier; a charity care program, payment plan arrangements and discounts are mentioned
AccreditationCHAP Provider Accreditation seal displayed on the homepage; DNV Healthcare certified the VNA of Western New York in Quality Management System (QMS) standard ISO 9001:2015 on July 25, 2022
Inspection highlightsSite states the VNA is the first home care organization ever to be independently ISO 9001 certified, with annual DNV Healthcare surveys; awarded Home Care Elite Top 500 status by Ability Network in 2019 (top 5% of the nation); states it consistently scores above the national benchmark in CMS process of care measures and outcomes and earned patient-experience ratings at or above national and New York State benchmarks in all five categories
Visiting and contact detailsCaregivers available 24 hours per day, 7 days per week, 365 days per year; call (716) 630-8000; offices open 8:00 am to 4:30 pm Monday-Friday including holidays, Pharmacy Department until 5:00 pm, Erie County office open until 8:30 pm on weekdays and 8:00 am to 4:30 pm on weekends; a nurse and a pharmacist are on call after hours
Websitehttp://www.vnawny.org/

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating4
Quality measures reported to CMS
DTC Numerator6,931
PPH Numerator359
PPR Numerator189
DTC Denominator8,754
PPH Denominator3,815
PPR Denominator4,833
DTC Observed Rate79.18
PPH Observed Rate9.41
PPR Observed Rate3.91
Discharge Function Score81.31
DTC Risk-Standardized Rate86.25
PPH Risk-Standardized Rate9.77
PPR Risk-Standardized Rate4.13
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationBetter Than National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved95.48
Numerator for Discharge Function Score16,414
DTC Risk-Standardized Rate (Lower Limit)84.96
DTC Risk-Standardized Rate (Upper Limit)87.11
Denominator for Discharge Function Score20,187
How often patients got better at bathing91.83
PPH Risk-Standardized Rate (Lower Limit)8.96
PPH Risk-Standardized Rate (Upper Limit)10.62
PPR Risk-Standardized Rate (Lower Limit)3.57
PPR Risk-Standardized Rate (Upper Limit)4.67
Transfer of Health Information to the Patient96.56
Transfer of Health Information to the Provider90.28
Numerator for how often patients' breathing improved14,330
Denominator for how often patients' breathing improved15,257
Numerator for how often patients got better at bathing18,771
Denominator for how often patients got better at bathing20,113
How often patients got better at walking or moving around90.21
How often patients got better at getting in and out of bed90.83
Numerator for Transfer of Health Information to the Patient19,255
Numerator for Transfer of Health Information to the Provider5,129
Denominator for Transfer of Health Information to the Patient19,940
Denominator for Transfer of Health Information to the Provider5,681
Changes in skin integrity post-acute care: pressure ulcer/injury0.30
Percent of Residents Experiencing One or More Falls with Major Injury0.57
How often patients got better at taking their drugs correctly by mouth87.85
Numerator for how often patients got better at walking or moving around18,775
Numerator for how often patients got better at getting in and out of bed18,902
Denominator for how often patients got better at walking or moving around20,041
Denominator for how often patients got better at getting in and out of bed20,045
How often the home health team began their patients' care in a timely manner98.67
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury30
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury20,536
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury140
Numerator for how often patients got better at taking their drugs correctly by mouth18,536
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury24,710
Denominator for how often patients got better at taking their drugs correctly by mouth19,906
Numerator for how often the home health team began their patients' care in a timely manner25,442
How often physician-recommended actions to address medication issues were completely timely93.49
Denominator for how often the home health team began their patients' care in a timely manner25,786
How often the home health team determined whether patients received a flu shot for the current flu season49.77
Numerator for how often physician-recommended actions to address medication issues were completely timely24,109
Denominator for how often physician-recommended actions to address medication issues were completely timely25,787
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season7,638
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season15,347
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.84
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)11,740
Home health CAHPS survey
Survey response rate28
Number of completed Surveys2247
CMS Certification Number (CCN)337006
HHCAHPS Survey Summary Star Rating4
Star Rating for health team communicated well with them4
Star Rating for health team gave care in a professional way5
Star Rating for how patients rated overall care from agency4
Star Rating team discussed medicines, pain, and home safety4
Percent of patients who reported that their home health team communicated well with them90
Percent of patients who reported that their home health team gave care in a professional way92
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family86
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)91

Who pays for home health?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Home health guide · Paying for care

Common questions about Vna Of Western Ny Chha

Where is Vna Of Western Ny Chha located?

Vna Of Western Ny Chha is at 650 AIRBORNE PARKWAY, Cheektowaga, New York 14225.

What care and services does Vna Of Western Ny Chha offer?

Vna Of Western Ny Chha offers home health, nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide.

Is Vna Of Western Ny Chha Medicare-certified?

Medicare-certified home health agency (CMS).

What is Vna Of Western Ny Chha's quality rating?

CMS rates the quality of patient care at Vna Of Western Ny Chha at 4 out of 5 stars.

How do I contact Vna Of Western Ny Chha?

Call Vna Of Western Ny Chha at 716-630-8000.

How much does home health care cost?

If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.

Does Medicare pay for home health care?

Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.

What is the difference between home health and home care?

Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.

Who else pays for home health care besides Medicare?

Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.

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