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Home health

Metro Home Health Care Nfp

Home health in Naperville, Illinois

Checked November 1, 2026

Provider details
Address1032 E OGDEN AVE SUITE 106
CityNaperville
StateIllinois
ZIP code60563
Phone331-472-1318
CMS certification number (CCN)147851
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Metro Home Health Care Nfp is in 1032 E OGDEN AVE SUITE 106, Naperville, IL 60563. Phone: 331-472-1318. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 2 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 84.14; potentially preventable hospitalization risk-standardized rate 7.44.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating2
Quality measures reported to CMS
DTC Numerator158
PPH Numerator2
DTC Denominator187
PPH Denominator99
PPR Denominator13
DTC Observed Rate84.49
PPH Observed Rate2.02
Discharge Function Score49.32
DTC Risk-Standardized Rate84.14
PPH Risk-Standardized Rate7.44
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationSame As National Rate
PPR Performance CategorizationNot Available
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved70.55
Numerator for Discharge Function Score73
Footnote for PPR Risk-Standardized RateThe number of patient episodes for this measure is too small to report.
DTC Risk-Standardized Rate (Lower Limit)78.06
DTC Risk-Standardized Rate (Upper Limit)88.31
Denominator for Discharge Function Score148
How often patients got better at bathing62.96
PPH Risk-Standardized Rate (Lower Limit)4.45
PPH Risk-Standardized Rate (Upper Limit)12.93
Transfer of Health Information to the Patient82.52
Transfer of Health Information to the Provider83.33
Numerator for how often patients' breathing improved70
Denominator for how often patients' breathing improved121
Numerator for how often patients got better at bathing72
Denominator for how often patients got better at bathing148
How often patients got better at walking or moving around55.02
How often patients got better at getting in and out of bed67.59
Numerator for Transfer of Health Information to the Patient118
Numerator for Transfer of Health Information to the Provider25
Denominator for Transfer of Health Information to the Patient143
Denominator for Transfer of Health Information to the Provider30
Changes in skin integrity post-acute care: pressure ulcer/injury0.00
Percent of Residents Experiencing One or More Falls with Major Injury2.34
How often patients got better at taking their drugs correctly by mouth61.84
Numerator for how often patients got better at walking or moving around47
Numerator for how often patients got better at getting in and out of bed65
Denominator for how often patients got better at walking or moving around145
Denominator for how often patients got better at getting in and out of bed146
How often the home health team began their patients' care in a timely manner79.19
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury0
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury151
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury4
Numerator for how often patients got better at taking their drugs correctly by mouth52
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury171
Denominator for how often patients got better at taking their drugs correctly by mouth134
Numerator for how often the home health team began their patients' care in a timely manner137
How often physician-recommended actions to address medication issues were completely timely75.14
Denominator for how often the home health team began their patients' care in a timely manner173
How often the home health team determined whether patients received a flu shot for the current flu season58.06
Numerator for how often physician-recommended actions to address medication issues were completely timely130
Denominator for how often physician-recommended actions to address medication issues were completely timely173
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season72
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season124
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally0.78
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)136
Home health CAHPS survey
Footnote Number11
Survey response rate16
Number of completed Surveys23
CMS Certification Number (CCN)147851
Footnote for Survey response rate11
HHCAHPS Survey Summary Star RatingNot Available
Footnote for number of completed surveys11
HHCAHPS Survey Summary Star Rating Footnote11
Footnote for Star Rating for overall care from agency11
Star Rating for health team communicated well with themNot Available
Footnote for Star Rating for communicated well with them11
Footnote Star Rating discussed medicines, pain, home safety11
Star Rating for health team gave care in a professional wayNot Available
Star Rating for how patients rated overall care from agencyNot Available
Star Rating team discussed medicines, pain, and home safetyNot Available
Footnote for Star Rating for gave care in a professional way11
Percent of patients who reported that their home health team communicated well with them78
Percent of patients who reported that their home health team gave care in a professional way82
Footnote for Percent of patients who reported that their home health team communicated well with them11
Footnote for Percent of patients who reported that their home health team gave care in a professional way11
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them80
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family47
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)51
Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them11
Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest)11
Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family11

Who pays for home health?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Home health guide · Paying for care

Common questions about Metro Home Health Care Nfp

Where is Metro Home Health Care Nfp located?

Metro Home Health Care Nfp is at 1032 E OGDEN AVE SUITE 106, Naperville, Illinois 60563.

What care and services does Metro Home Health Care Nfp offer?

Metro Home Health Care Nfp offers home health, nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide.

Is Metro Home Health Care Nfp Medicare-certified?

Medicare-certified home health agency (CMS).

What is Metro Home Health Care Nfp's quality rating?

CMS rates the quality of patient care at Metro Home Health Care Nfp at 2 out of 5 stars.

How do I contact Metro Home Health Care Nfp?

Call Metro Home Health Care Nfp at 331-472-1318.

How much does home health care cost?

If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.

Does Medicare pay for home health care?

Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.

What is the difference between home health and home care?

Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.

Who else pays for home health care besides Medicare?

Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.

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