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Home health

Clay Home Health Services

Home health in Flora, Illinois

Checked November 1, 2026

Provider details
Address601 EAST TWELFTH STREET
CityFlora
StateIllinois
ZIP code62839
Phone618-662-4406
Websitehttp://www.healthdept.org/
CMS certification number (CCN)147086
OwnershipGOVERNMENT OPERATED
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Clay Home Health Services is in 601 EAST TWELFTH STREET, Flora, IL 62839. Phone: 618-662-4406. Ownership: GOVERNMENT OPERATED. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 2.5 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 89.36; potentially preventable hospitalization risk-standardized rate 8.49.

More about this provider

The Clay County Health Department's own site says the department was established in 1967 primarily to make home health nursing visits to Medicare patients, and has since expanded into a broad county public health department - community needs assessment, education, and provision of necessary services - whose mission is the prevention of illness and the promotion of community health. Its home care operation is led by a Home Care Director.
Services and programsHome health nursing visits: the About page states the department was formed with the primary intent 'to make home health nursing visits to Medicare patients' and that its services have since greatly expanded; its staff list includes a Home Care Director and a Public Health Nursing Director.
Who it servesAll Clay County residents (About page: the department's purpose is 'to promote and protect the health of all Clay County residents'); home health nursing visits were established for Medicare patients.
Visiting and contact detailsClay County Health Department, 601 E 12th Street, Flora, IL 62839; Phone #: (618) 662-4406 (About page footer; the same phone and street address appear throughout the homepage event listings).
Websitehttp://www.healthdept.org/

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating2.5
Quality measures reported to CMS
DTC Numerator295
PPH Numerator15
PPR Numerator8
DTC Denominator365
PPH Denominator187
PPR Denominator245
DTC Observed Rate80.82
PPH Observed Rate8.02
PPR Observed Rate3.27
Discharge Function Score80.53
DTC Risk-Standardized Rate89.36
PPH Risk-Standardized Rate8.49
PPR Risk-Standardized Rate3.85
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationSame As National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved74.29
Numerator for Discharge Function Score244
DTC Risk-Standardized Rate (Lower Limit)84.65
DTC Risk-Standardized Rate (Upper Limit)92.95
Denominator for Discharge Function Score303
How often patients got better at bathing83.13
PPH Risk-Standardized Rate (Lower Limit)5.73
PPH Risk-Standardized Rate (Upper Limit)12.96
PPR Risk-Standardized Rate (Lower Limit)2.98
PPR Risk-Standardized Rate (Upper Limit)5.22
Transfer of Health Information to the Patient90.14
Transfer of Health Information to the Provider22.97
Numerator for how often patients' breathing improved192
Denominator for how often patients' breathing improved268
Numerator for how often patients got better at bathing252
Denominator for how often patients got better at bathing297
How often patients got better at walking or moving around81.55
How often patients got better at getting in and out of bed86.12
Numerator for Transfer of Health Information to the Patient256
Numerator for Transfer of Health Information to the Provider17
Denominator for Transfer of Health Information to the Patient284
Denominator for Transfer of Health Information to the Provider74
Changes in skin integrity post-acute care: pressure ulcer/injury0.59
Percent of Residents Experiencing One or More Falls with Major Injury0.84
How often patients got better at taking their drugs correctly by mouth70.41
Numerator for how often patients got better at walking or moving around236
Numerator for how often patients got better at getting in and out of bed247
Denominator for how often patients got better at walking or moving around290
Denominator for how often patients got better at getting in and out of bed288
How often the home health team began their patients' care in a timely manner95.83
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury1
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury306
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury3
Numerator for how often patients got better at taking their drugs correctly by mouth205
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury358
Denominator for how often patients got better at taking their drugs correctly by mouth285
Numerator for how often the home health team began their patients' care in a timely manner345
How often physician-recommended actions to address medication issues were completely timely96.67
Denominator for how often the home health team began their patients' care in a timely manner360
How often the home health team determined whether patients received a flu shot for the current flu season44.10
Numerator for how often physician-recommended actions to address medication issues were completely timely348
Denominator for how often physician-recommended actions to address medication issues were completely timely360
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season86
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season195
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally1.02
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)399
Home health CAHPS survey
Survey response rate39
Number of completed Surveys107
CMS Certification Number (CCN)147086
HHCAHPS Survey Summary Star Rating4
Star Rating for health team communicated well with them4
Star Rating for health team gave care in a professional way5
Star Rating for how patients rated overall care from agency5
Star Rating team discussed medicines, pain, and home safety2
Percent of patients who reported that their home health team communicated well with them91
Percent of patients who reported that their home health team gave care in a professional way92
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them78
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family88
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)95

Who pays for home health?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Home health guide · Paying for care

Common questions about Clay Home Health Services

Where is Clay Home Health Services located?

Clay Home Health Services is at 601 EAST TWELFTH STREET, Flora, Illinois 62839.

What care and services does Clay Home Health Services offer?

Clay Home Health Services offers home health, nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide.

Is Clay Home Health Services Medicare-certified?

Medicare-certified home health agency (CMS).

What is Clay Home Health Services's quality rating?

CMS rates the quality of patient care at Clay Home Health Services at 2.5 out of 5 stars.

How do I contact Clay Home Health Services?

Call Clay Home Health Services at 618-662-4406.

How much does home health care cost?

If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.

Does Medicare pay for home health care?

Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.

What is the difference between home health and home care?

Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.

Who else pays for home health care besides Medicare?

Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.

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