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Home health

Concierge Home Care

Home health in West Palm Beach, Florida

Checked November 1, 2026

Provider details
Address360 COLUMBIA DR STE 104
CityWest Palm Beach
StateFlorida
ZIP code33409
Phone561-447-6602
CMS certification number (CCN)109658
OwnershipPROPRIETARY
CertificationMedicare-certified home health agency (CMS)
Care typeshome health
Services offerednursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide
Palliative services basisNo palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care.

Concierge Home Care is in 360 COLUMBIA DR STE 104, West Palm Beach, FL 33409. Phone: 561-447-6602. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 3 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 89.89; potentially preventable hospitalization risk-standardized rate 7.40.

Quality measures

Source: CMS

Quality of patient care
Quality of patient care star rating3
Quality measures reported to CMS
DTC Numerator1,437
PPH Numerator52
PPR Numerator36
DTC Denominator1,767
PPH Denominator672
PPR Denominator1,179
DTC Observed Rate81.32
PPH Observed Rate7.74
PPR Observed Rate3.05
Discharge Function Score68.88
DTC Risk-Standardized Rate89.89
PPH Risk-Standardized Rate7.40
PPR Risk-Standardized Rate3.64
Offers Nursing Care ServicesYes
DTC Performance CategorizationBetter Than National Rate
Offers Medical Social ServicesYes
PPH Performance CategorizationBetter Than National Rate
PPR Performance CategorizationSame As National Rate
Offers Home Health Aide ServicesYes
Offers Physical Therapy ServicesYes
Offers Speech Pathology ServicesYes
Offers Occupational Therapy ServicesYes
How often patients' breathing improved84.42
Numerator for Discharge Function Score717
DTC Risk-Standardized Rate (Lower Limit)87.49
DTC Risk-Standardized Rate (Upper Limit)91.40
Denominator for Discharge Function Score1,041
How often patients got better at bathing87.07
PPH Risk-Standardized Rate (Lower Limit)5.84
PPH Risk-Standardized Rate (Upper Limit)9.29
PPR Risk-Standardized Rate (Lower Limit)2.81
PPR Risk-Standardized Rate (Upper Limit)4.78
Transfer of Health Information to the Patient99.52
Transfer of Health Information to the Provider98.59
Numerator for how often patients' breathing improved779
Denominator for how often patients' breathing improved891
Numerator for how often patients got better at bathing958
Denominator for how often patients got better at bathing1,040
How often patients got better at walking or moving around81.53
How often patients got better at getting in and out of bed85.49
Numerator for Transfer of Health Information to the Patient1,027
Numerator for Transfer of Health Information to the Provider279
Denominator for Transfer of Health Information to the Patient1,032
Denominator for Transfer of Health Information to the Provider283
Changes in skin integrity post-acute care: pressure ulcer/injury0.00
Percent of Residents Experiencing One or More Falls with Major Injury0.84
How often patients got better at taking their drugs correctly by mouth81.54
Numerator for how often patients got better at walking or moving around896
Numerator for how often patients got better at getting in and out of bed925
Denominator for how often patients got better at walking or moving around1,038
Denominator for how often patients got better at getting in and out of bed1,038
How often the home health team began their patients' care in a timely manner97.49
Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury0
Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury1,054
Numerator for Percent of Residents Experiencing One or More Falls with Major Injury11
Numerator for how often patients got better at taking their drugs correctly by mouth893
Denominator for Percent of Residents Experiencing One or More Falls with Major Injury1,317
Denominator for how often patients got better at taking their drugs correctly by mouth1,028
Numerator for how often the home health team began their patients' care in a timely manner1,282
How often physician-recommended actions to address medication issues were completely timely99.47
Denominator for how often the home health team began their patients' care in a timely manner1,315
How often the home health team determined whether patients received a flu shot for the current flu season78.10
Numerator for how often physician-recommended actions to address medication issues were completely timely1,312
Denominator for how often physician-recommended actions to address medication issues were completely timely1,319
Numerator for how often the home health team determined whether patients received a flu shot for the current flu season642
Denominator for how often the home health team determined whether patients received a flu shot for the current flu season822
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally1.07
No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national)4,816
Home health CAHPS survey
Survey response rate16
Number of completed Surveys151
CMS Certification Number (CCN)109658
HHCAHPS Survey Summary Star Rating2
Star Rating for health team communicated well with them2
Star Rating for health team gave care in a professional way2
Star Rating for how patients rated overall care from agency2
Star Rating team discussed medicines, pain, and home safety1
Percent of patients who reported that their home health team communicated well with them78
Percent of patients who reported that their home health team gave care in a professional way80
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them61
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family71
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)80

Who pays for home health?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Home health guide · Paying for care

Common questions about Concierge Home Care

Where is Concierge Home Care located?

Concierge Home Care is at 360 COLUMBIA DR STE 104, West Palm Beach, Florida 33409.

What care and services does Concierge Home Care offer?

Concierge Home Care offers home health, nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide.

Is Concierge Home Care Medicare-certified?

Medicare-certified home health agency (CMS).

What is Concierge Home Care's quality rating?

CMS rates the quality of patient care at Concierge Home Care at 3 out of 5 stars.

How do I contact Concierge Home Care?

Call Concierge Home Care at 561-447-6602.

How much does home health care cost?

If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.

Does Medicare pay for home health care?

Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.

What is the difference between home health and home care?

Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.

Who else pays for home health care besides Medicare?

Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.

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