Nursing home / skilled nursing
Vivo Healthcare Normandy
Nursing home / skilled nursing in Jacksonville, Florida
| Provider details | |
|---|---|
| Address | 8495 NORMANDY BLVD |
| City | Jacksonville |
| State | Florida |
| ZIP code | 32221 |
| County | Duval |
| Phone | 904-783-3749 |
| Website | https://www.vivohc.com |
| CMS certification number (CCN) | 105684 |
| Ownership | For profit - Limited Liability company |
| Certified beds | 120 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | January 12, 1990 |
| Located in a hospital | N |
| Continuing care retirement community | N |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
Vivo Healthcare Normandy is in 8495 NORMANDY BLVD, Jacksonville, FL 32221. Phone: 904-783-3749. Ownership: For profit - Limited Liability company. CMS rates it 4 out of 5 stars overall (health inspection 3, staffing 2, quality measures 5). CMS inspection and staffing detail: total weighted health survey score 36.000; 0 federal fines totaling $0.00; total nursing staff turnover 55.2%.
More about this provider
| Vivo Healthcare Normandy's profile on the operator's official site (vivohc.com) says the Jacksonville center runs skilled nursing, long-term, memory, hospice/palliative and respite care with Alzheimer/dementia, cardiac/pulmonary, IV therapy, stroke rehab and wound care, plus physical, occupational and speech therapy. | |
| Services and programs | Levels of care: Hospice & Palliative Care, Long Term Care, Respite Care, Skilled Nursing Care, Hospice Care, Memory Care. Clinical services: Alzheimer & Dementia Care, Bariatric Care, Cardiac & Pulmonary Care, Hospice & Palliative Care, IV Therapy, Pain Management, Post-Cardiac Care, Stroke Rehab, Wound Care & Management. Therapy services: Occupational Therapy, Physical Therapy, Speech Therapy, Daily-Living Inspired Therapy, Joint Replacement Therapy, Loss of Mobility or Balance Training. Specialty services: X-Ray / Laboratory & Pharmacy Services. |
| Website | https://www.vivohc.com |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 4 of 5 |
| Health inspection rating | 3 of 5 |
| Staffing rating | 2 of 5 |
| Quality measure rating | 5 of 5 |
| Long-stay quality rating | 5 of 5 |
| Short-stay quality rating | 5 of 5 |
| RN staffing hours per resident per day | 0.48 |
| Total nurse staffing hours per resident per day | 3.49 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 48 |
| Total Weighted Health Survey Score | 36.000 |
| Rating Cycle 2/3 Total Health Score | 0 |
| Rating Cycle 1 Health Deficiency Score | 48 |
| Rating Cycle 2/3 Health Deficiency Score | 0 |
| Rating Cycle 1 Standard Survey Health Date | 2025-12-18 |
| Rating Cycle 1 Total Number of Health Deficiencies | 8 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 0 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 8 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 0 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 0 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.30865 |
| Registered Nurse turnover | 53.3 |
| Nursing Case-Mix Index Ratio | 0.92795 |
| Total nursing staff turnover | 55.2 |
| Reported LPN Staffing Hours per Resident per Day | 0.79849 |
| Reported Licensed Staffing Hours per Resident per Day | 1.27726 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.21638 |
| Registered Nurse hours per resident per day on the weekend | 0.33620 |
| Total number of nurse staff hours per resident per day on the weekend | 3.19038 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Total Amount of Fines in Dollars | 0.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Chain ID | 688 |
| Chain Name | VIVO HEALTHCARE |
| Legal Business Name | NORMANDY OPCO LLC |
| Chain Average QM Rating | 4.3 |
| Chain Average Staffing Rating | 2.6 |
| Number of Facilities in Chain | 12 |
| Chain Average Overall 5-star Rating | 2.4 |
| Chain Average Health Inspection Rating | 1.9 |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | N |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 112.7 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Duval County
- Aviata At Harts Harbor — Jacksonville
- Aviata At Jacksonville — Jacksonville
- Aviata At San Jose — Jacksonville
Common questions about Vivo Healthcare Normandy
Where is Vivo Healthcare Normandy located?
Vivo Healthcare Normandy is at 8495 NORMANDY BLVD, Jacksonville, Florida 32221.
What care and services does Vivo Healthcare Normandy offer?
Vivo Healthcare Normandy offers skilled nursing, rehab services, skilled nursing care, rehabilitation services.
Is Vivo Healthcare Normandy Medicare-certified?
Yes. Vivo Healthcare Normandy is certified for both Medicare and Medicaid.
What is Vivo Healthcare Normandy's quality rating?
CMS gives Vivo Healthcare Normandy an overall star rating of 4 out of 5.
How do I contact Vivo Healthcare Normandy?
Call Vivo Healthcare Normandy at 904-783-3749.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in Florida can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.