Home health
The Roads Home Health Southwest Florida
Home health in Fort Myers, Florida
| Provider details | |
|---|---|
| Address | 14391 METROPOLIS AVE STE 101 |
| City | Fort Myers |
| State | Florida |
| ZIP code | 33912 |
| Phone | 239-257-1626 |
| Website | http://www.theroadshh.com/ |
| CMS certification number (CCN) | 683106 |
| Ownership | PROPRIETARY |
| Certification | Medicare-certified home health agency (CMS) |
| Care types | home health |
| Services offered | nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide |
| Palliative services basis | No palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care. |
The Roads Home Health Southwest Florida is in 14391 METROPOLIS AVE STE 101, Fort Myers, FL 33912. Phone: 239-257-1626. Ownership: PROPRIETARY. It offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide. CMS quality-of-patient-care star rating: 4 out of 5. CMS claims-based measures: discharge-to-community risk-standardized rate 89.58; potentially preventable hospitalization risk-standardized rate 7.71.
More about this provider
| The Roads Home Health describes itself as a licensed and Medicare certified home health care agency committed to providing coordinated home care, with skilled nursing, physical therapy, speech therapy, occupational therapy, home health aide, social services and behavioral health, plus specialized orthopedics, chronic pain, pulmonary, endocrine and lymphedema services; its staff is described as bringing over 85 years of combined clinical expertise. | |
| Services and programs | Home care services including skilled nursing care, physical therapy, occupational therapy and speech therapy; also home health aide, social services and behavioral health. Specialized services: orthopedics, behavioral health, chronic pain management, pulmonology, endocrine services and lymphedema therapy. Home health provides observation and assessment of condition, medication education and management, dressing changes, home safety and emergency education, gastrostomy care, wound care, tracheostomy care, catheter care, enteral and parenteral nutrition, injections, venipuncture, ostomy care, pain management, diabetic care and nutritional support. Endocrine services instruct the patient on pathophysiology of disease, diet, exercise and use of medications, and assess vital signs and post-operative complications. |
| Who it serves | Persons with disabilities and/or chronic illnesses and persons who are returning home from inpatient hospital stays; the site says its services make it possible for patients to leave the hospital and recover at home rather than in a nursing home. |
| Payment types it states | Medicare: the site states The Roads Home Health is a licensed and Medicare certified home health agency, and its assessment page states Medicare will pay for home care visits when listed criteria are met (patient enrolled in Medicare, Medicare certified agency, physician-ordered plan of care, homebound status, medically necessary skilled service). |
| Visiting and contact details | South West Florida location listed on the official homepage: 14391 Metropolis Ave Ste 101, Fort Myers, FL 33912, Phone: (239) 257-1626, Fax: (239) 257-2058, License #299994057, serving Charlotte, Collier, DeSoto, Glades, Hendry, Lee and Sarasota Counties. |
| Website | http://www.theroadshh.com/ |
Quality measures
Source: CMS
| Quality of patient care | |
|---|---|
| Quality of patient care star rating | 4 |
| Quality measures reported to CMS | |
|---|---|
| DTC Numerator | 918 |
| PPH Numerator | 42 |
| PPR Numerator | 15 |
| DTC Denominator | 1,102 |
| PPH Denominator | 623 |
| PPR Denominator | 583 |
| DTC Observed Rate | 83.30 |
| PPH Observed Rate | 6.74 |
| PPR Observed Rate | 2.57 |
| Discharge Function Score | 75.08 |
| DTC Risk-Standardized Rate | 89.58 |
| PPH Risk-Standardized Rate | 7.71 |
| PPR Risk-Standardized Rate | 3.80 |
| Offers Nursing Care Services | Yes |
| DTC Performance Categorization | Better Than National Rate |
| Offers Medical Social Services | Yes |
| PPH Performance Categorization | Better Than National Rate |
| PPR Performance Categorization | Same As National Rate |
| Offers Home Health Aide Services | Yes |
| Offers Physical Therapy Services | Yes |
| Offers Speech Pathology Services | Yes |
| Offers Occupational Therapy Services | Yes |
| How often patients' breathing improved | 92.92 |
| Numerator for Discharge Function Score | 747 |
| DTC Risk-Standardized Rate (Lower Limit) | 87.17 |
| DTC Risk-Standardized Rate (Upper Limit) | 91.60 |
| Denominator for Discharge Function Score | 995 |
| How often patients got better at bathing | 91.45 |
| PPH Risk-Standardized Rate (Lower Limit) | 5.89 |
| PPH Risk-Standardized Rate (Upper Limit) | 9.76 |
| PPR Risk-Standardized Rate (Lower Limit) | 2.76 |
| PPR Risk-Standardized Rate (Upper Limit) | 5.08 |
| Transfer of Health Information to the Patient | 92.16 |
| Transfer of Health Information to the Provider | 93.40 |
| Numerator for how often patients' breathing improved | 986 |
| Denominator for how often patients' breathing improved | 996 |
| Numerator for how often patients got better at bathing | 971 |
| Denominator for how often patients got better at bathing | 995 |
| How often patients got better at walking or moving around | 88.39 |
| How often patients got better at getting in and out of bed | 90.66 |
| Numerator for Transfer of Health Information to the Patient | 905 |
| Numerator for Transfer of Health Information to the Provider | 283 |
| Denominator for Transfer of Health Information to the Patient | 982 |
| Denominator for Transfer of Health Information to the Provider | 303 |
| Changes in skin integrity post-acute care: pressure ulcer/injury | 0.06 |
| Percent of Residents Experiencing One or More Falls with Major Injury | 0.78 |
| How often patients got better at taking their drugs correctly by mouth | 89.41 |
| Numerator for how often patients got better at walking or moving around | 948 |
| Numerator for how often patients got better at getting in and out of bed | 964 |
| Denominator for how often patients got better at walking or moving around | 994 |
| Denominator for how often patients got better at getting in and out of bed | 994 |
| How often the home health team began their patients' care in a timely manner | 99.15 |
| Numerator for Changes in skin integrity post-acute care: pressure ulcer/injury | 1 |
| Denominator for Changes in skin integrity post-acute care: pressure ulcer/injury | 1,000 |
| Numerator for Percent of Residents Experiencing One or More Falls with Major Injury | 10 |
| Numerator for how often patients got better at taking their drugs correctly by mouth | 945 |
| Denominator for Percent of Residents Experiencing One or More Falls with Major Injury | 1,287 |
| Denominator for how often patients got better at taking their drugs correctly by mouth | 993 |
| Numerator for how often the home health team began their patients' care in a timely manner | 1,277 |
| How often physician-recommended actions to address medication issues were completely timely | 99.69 |
| Denominator for how often the home health team began their patients' care in a timely manner | 1,288 |
| How often the home health team determined whether patients received a flu shot for the current flu season | 88.04 |
| Numerator for how often physician-recommended actions to address medication issues were completely timely | 1,284 |
| Denominator for how often physician-recommended actions to address medication issues were completely timely | 1,288 |
| Numerator for how often the home health team determined whether patients received a flu shot for the current flu season | 714 |
| Denominator for how often the home health team determined whether patients received a flu shot for the current flu season | 811 |
| How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally | 1.06 |
| No. of episodes to calc how much Medicare spends per episode of care at agency, compared to spending at all agencies (national) | 1,116 |
| Home health CAHPS survey | |
|---|---|
| Survey response rate | 25 |
| Number of completed Surveys | 223 |
| CMS Certification Number (CCN) | 683106 |
| HHCAHPS Survey Summary Star Rating | 3 |
| Star Rating for health team communicated well with them | 3 |
| Star Rating for health team gave care in a professional way | 4 |
| Star Rating for how patients rated overall care from agency | 4 |
| Star Rating team discussed medicines, pain, and home safety | 2 |
| Percent of patients who reported that their home health team communicated well with them | 87 |
| Percent of patients who reported that their home health team gave care in a professional way | 90 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 76 |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 82 |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | 86 |
Who pays for home health?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What you may pay for home health services
- Skilled Home Health vs Personal Care: What Medicare Pays For and What It Does Not
Home health guide · Paying for care
Common questions about The Roads Home Health Southwest Florida
Where is The Roads Home Health Southwest Florida located?
The Roads Home Health Southwest Florida is at 14391 METROPOLIS AVE STE 101, Fort Myers, Florida 33912.
What care and services does The Roads Home Health Southwest Florida offer?
The Roads Home Health Southwest Florida offers home health, nursing care, physical therapy, occupational therapy, speech pathology, medical social services, home health aide.
Is The Roads Home Health Southwest Florida Medicare-certified?
Medicare-certified home health agency (CMS).
What is The Roads Home Health Southwest Florida's quality rating?
CMS rates the quality of patient care at The Roads Home Health Southwest Florida at 4 out of 5 stars.
How do I contact The Roads Home Health Southwest Florida?
Call The Roads Home Health Southwest Florida at 239-257-1626.
How much does home health care cost?
If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.
Does Medicare pay for home health care?
Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.
What is the difference between home health and home care?
Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.
Who else pays for home health care besides Medicare?
Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.