Home health
Norcal Home Health Services
Home health in Pleasanton, California
| Provider details | |
|---|---|
| Address | 3825 HOPYARD RD |
| City | Pleasanton |
| State | California |
| ZIP code | 94588 |
| Phone | 510-988-2325 |
| Website | https://norcalhomehealth.com/ |
| CMS certification number (CCN) | 758136 |
| Certification | Medicare-certified home health agency (CMS) |
| Care types | home health |
| Services offered | wound care, IV / PICC care, diabetic care, CHF and COPD management, PleurX catheter care, medication management |
| Palliative services basis | No palliative care program is shown in the agency's CMS Home Health Care Agencies record. That CMS file carries no palliative-care field, so this flag records CMS evidence only; it is not a claim the agency offers no palliative care. |
Norcal Home Health Services is in 3825 HOPYARD RD, Pleasanton, CA 94588. Phone: 510-988-2325. Ownership: not stated in the source file. The CMS file lists no offered services for it.
NorCal Home Health provides care at home in Northern California and assigns a dedicated registered nurse to each family. Its services include skilled nursing with wound care, IV care, medication management, and care for diabetes, CHF, and COPD, plus therapy, home health aide help, and medical social workers. The agency states it has earned The Gold Seal of Approval from The Joint Commission.
More about this provider
| NorCal Home Health provides premium home health care in Northern California, with a dedicated registered nurse for each family and skilled nursing, therapy, home health aide, and medical social work services. | |
| Services and programs | The site lists home health aide help with activities of daily living and personal needs, therapy services (physical therapy, occupational therapy and speech therapy by licensed professionals), skilled nursing and specialty care including wound care, IV / PICC, medication management, diabetic care, CHF and COPD management, cardio, and PleurX catheter care, and medical social workers providing support and care coordination. Its model assigns a dedicated registered nurse to each family. |
| Who it serves | Older adults and families in Northern California who want premium in-home care that keeps older adults safe, connected, and at home. |
| Accreditation | The Joint Commission — the site states it has earned The Gold Seal of Approval from The Joint Commission. |
| Visiting and contact details | The site lists phone 925-249-5169 with a Contact Us prompt. |
| Website | https://norcalhomehealth.com/ |
Quality measures
Source: CMS
| Quality measures reported to CMS | |
|---|---|
| Footnote for Discharge Function Score | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for DTC Risk-Standardized Rate | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for PPH Risk-Standardized Rate | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for PPR Risk-Standardized Rate | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often patients' breathing improved | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often patients got better at bathing | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for Transfer of Health Information to the Patient | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for Transfer of Health Information to the Provider | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often patients got better at walking or moving around | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often patients got better at getting in and out of bed | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote Changes in skin integrity post-acute care: pressure ulcer/injury | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for Percent of Residents Experiencing One or More Falls with Major Injury | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often patients got better at taking their drugs correctly by mouth | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often the home health team began their patients' care in a timely manner | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often physician-recommended actions to address medication issues were completely timely | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how often the home health team determined whether patients received a flu shot for the current flu season | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Footnote for how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally | This measure currently does not have data or provider has been certified/recertified for less than 6 months. |
| Home health CAHPS survey | |
|---|---|
| Footnote Number | 12 |
| Survey response rate | Not Available |
| Number of completed Surveys | Not Available |
| CMS Certification Number (CCN) | 758136 |
| Footnote for Survey response rate | 12 |
| HHCAHPS Survey Summary Star Rating | Not Available |
| Footnote for number of completed surveys | 12 |
| HHCAHPS Survey Summary Star Rating Footnote | 12 |
| Footnote for Star Rating for overall care from agency | 12 |
| Star Rating for health team communicated well with them | Not Available |
| Footnote for Star Rating for communicated well with them | 12 |
| Footnote Star Rating discussed medicines, pain, home safety | 12 |
| Star Rating for health team gave care in a professional way | Not Available |
| Star Rating for how patients rated overall care from agency | Not Available |
| Star Rating team discussed medicines, pain, and home safety | Not Available |
| Footnote for Star Rating for gave care in a professional way | 12 |
| Percent of patients who reported that their home health team communicated well with them | Not Available |
| Percent of patients who reported that their home health team gave care in a professional way | Not Available |
| Footnote for Percent of patients who reported that their home health team communicated well with them | 12 |
| Footnote for Percent of patients who reported that their home health team gave care in a professional way | 12 |
| Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | Not Available |
| Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | Not Available |
| Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) | Not Available |
| Footnote for Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them | 12 |
| Footnote for Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0(lowest) to 10(highest) | 12 |
| Footnote for Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family | 12 |
Who pays for home health?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What you may pay for home health services
- Skilled Home Health vs Personal Care: What Medicare Pays For and What It Does Not
Home health guide · Paying for care
Common questions about Norcal Home Health Services
Where is Norcal Home Health Services located?
Norcal Home Health Services is at 3825 HOPYARD RD, Pleasanton, California 94588.
What care and services does Norcal Home Health Services offer?
Norcal Home Health Services offers home health, wound care, IV / PICC care, diabetic care, CHF and COPD management, PleurX catheter care, medication management.
Is Norcal Home Health Services Medicare-certified?
Medicare-certified home health agency (CMS).
How do I contact Norcal Home Health Services?
Call Norcal Home Health Services at 510-988-2325.
How much does home health care cost?
If Medicare covers your home health care, you pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear, like a hospital bed or a wheelchair. Care you hire on your own costs more. A private nurse at home runs a median of $90 an hour (CareScout Cost of Care Survey, 2025). See our guide to home health care costs and who pays for the full picture.
Does Medicare pay for home health care?
Yes. Medicare Part A and Part B pay for home health care when a doctor orders it, you need skilled nursing or therapy, and you are homebound. Homebound means it is hard for you to leave home. You pay $0 for the care itself. You pay 20% of the Medicare-approved cost for medical gear. Medicare Advantage plans cover home health too, with their own rules. A Medigap plan can pay the 20% gear cost toward the Original Medicare benefit.
What is the difference between home health and home care?
Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Medicare does not pay for home care on its own.
Who else pays for home health care besides Medicare?
Medicaid pays for home health care for people who qualify. The VA covers home health for many veterans. Some long-term care insurance plans pay for care at home. You can also pay an agency out of pocket.