Hospice
Crest Palliative Care
Hospice in Shavano Park, Texas
| Provider details | |
|---|---|
| Address | 4085 DE ZAVALA ROAD, SUITE 100 |
| City | Shavano Park |
| State | Texas |
| ZIP code | 78249 |
| County | BEXAR |
| Phone | (210) 469-3200 |
| Website | https://mycrestcare.com/ |
| CMS certification number (CCN) | 971501 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care, bereavement counseling, volunteer services, continuous care, general inpatient care, respite care, durable medical equipment |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Crest Palliative Care is in 4085 DE ZAVALA ROAD, SUITE 100, Shavano Park, TX 78249. Phone: (210) 469-3200. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file.
Crest provides hospice care for people in the final stages of life, focusing on comfort, dignity and quality of life instead of curing. Care can include nursing visits, home health aides, a social worker, spiritual support, bereavement counseling and volunteers, with help on call at any hour. Crest offers all four levels of hospice care, from routine care at home to short respite stays that give family caregivers a break. CMS HIS composite process measure score: 97.25.
More about this provider
| Crest provides hospice care in the San Antonio area focused on quality of life, comfort and dignity, with all four levels of hospice care and a team that builds a personal plan of care with each patient and family. | |
| Services and programs | Hospice care with pain and symptom control and spiritual and emotional support. The plan of care can include nursing visits, home health aides, a social worker, spiritual support, bereavement counseling, volunteers, therapies, 24-hour on-call support seven days a week, medications, wound care supplies, incontinence supplies and durable medical equipment. Four levels of care are provided: routine hospice care at home, continuous care during a crisis, general inpatient care in a contracted facility, and general inpatient respite care for caregivers for up to five days. |
| Who it serves | Patients with terminal illnesses facing the end stages of life, and their families, in the San Antonio area |
| Payment types it states | Hospice is covered 100% by Medicare Part A and Texas Medicaid. Coverage is also available through private insurance plans. |
| Visiting and contact details | Call the Hospice and Palliative Care office at 210-469-3200 with questions. Crest Palliative Care, 4085 De Zavala Road, Suite 100, San Antonio, TX 78249. Fax 210-642-4995. |
| Website | https://mycrestcare.com/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 86 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 57 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 52 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 21 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 13 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 40 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 10 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 18 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 32 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 26 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 56.9 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 18 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 25 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 60 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 55 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 11 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 99.02 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 7 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 97.09 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 21 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 99.22 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 88 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 51 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 17 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 97.25 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 98.82 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 65 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 81 | |
| The hospice team usually communicated well | 12 | |
| Caregivers rated the hospice agency a 7 or 8 | 17 | |
| The hospice team always provided timely help | 75 | |
| Caregivers rated the hospice agency a 9 or 10 | 78 | |
| The hospice team usually provided timely help | 16 | |
| YES, they would probably recommend the hospice | 13 | |
| Caregivers rated the hospice agency a 6 or lower | 5 | |
| YES, they would definitely recommend the hospice | 80 | |
| The hospice team sometimes or never communicated well | 7 | |
| The hospice team always treated the patient with respect | 92 | |
| The hospice team sometimes or never provided timely help | 9 | |
| The hospice team usually treated the patient with respect | 5 | |
| The patient always got the help they needed for pain and symptoms | 77 | |
| The patient usually got the help they needed for pain and symptoms | 15 | |
| NO, they would probably not or definitely not recommend the hospice | 7 | |
| The hospice team sometimes or never treated the patient with respect | 3 | |
| The hospice team provided the right amount of emotional and spiritual support | 87 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 8 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 13 |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in BEXAR County
- New Century Hospice Of San Antonio — Kerrville
- A & Z Health Care Llc — San Antonio
- A Bliss Hospice Care — San Antonio
Common questions about Crest Palliative Care
Where is Crest Palliative Care located?
Crest Palliative Care is at 4085 DE ZAVALA ROAD, SUITE 100, Shavano Park, Texas 78249.
What care and services does Crest Palliative Care offer?
Crest Palliative Care offers hospice, hospice care, bereavement counseling, volunteer services, continuous care, general inpatient care, respite care, durable medical equipment.
Is Crest Palliative Care Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Crest Palliative Care?
Call Crest Palliative Care at (210) 469-3200.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.