Hospice
Concho Hearts Hospice, Llc
Hospice in San Angelo, Texas
| Provider details | |
|---|---|
| Address | 706 KNICKERBOCKER RD STE 2 |
| City | San Angelo |
| State | Texas |
| ZIP code | 76903 |
| County | TOM GREEN |
| Phone | (325) 482-0129 |
| Website | https://www.conchoheartshospice.com/ |
| CMS certification number (CCN) | 971627 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care, pain and symptom management, emotional and spiritual care, caregiver education and support, volunteer services, delivery of medications, medical equipment and supplies |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Concho Hearts Hospice, Llc is in 706 KNICKERBOCKER RD STE 2, San Angelo, TX 76903. Phone: (325) 482-0129. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file.
Concho Hearts Hospice provides end-of-life care wherever a patient calls home, with a team of nurses, aides, chaplains, social workers, doctors and volunteers. Care focuses on managing pain and symptoms, and includes delivery of medications, equipment and supplies, support and education for caregivers, and emotional and spiritual care. Help is available by phone at any time, day or night. CMS HIS composite process measure score: 84.16.
More about this provider
| Concho Hearts Hospice is a locally owned hospice providing compassionate, personalized end-of-life care wherever patients call home, with expert pain and symptom management and emotional and spiritual support for patients and families. | |
| Services and programs | Hospice care wherever the patient calls home in Texas communities including San Angelo, with 24/7 access to support and guidance by phone, expert clinical care focused on managing pain and symptoms, delivery of medications, medical equipment and supplies to the home or bedside, education and support for caregivers, emotional and spiritual care for patients and families, assistance with care planning and access to community resources, and volunteer services. The team includes nurses, aides, chaplains, social workers, doctors and volunteers. |
| Who it serves | Individuals facing life-limiting illnesses and their families, in San Angelo and other Texas communities served by its local offices |
| Payment types it states | Most patients qualify for Medicare or Medicaid, which fully covers hospice-related services including through Medicare Advantage plans; veterans are covered through Tricare, and private payment (self-pay) is also accepted. Many private and employer-provided insurance plans also include hospice benefits. |
| Visiting and contact details | Contact Concho Hearts Hospice anytime by calling 325-482-0129 or through its Contact page. The team is available 24/7 to answer questions. |
| Website | https://www.conchoheartshospice.com/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 483 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 58 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 67 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 13 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 7 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 62 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 9 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 6 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 41 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 48 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 61.0 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 37 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 34 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 2 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 37 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 81 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 16 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 96.70 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 87.50 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 1 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 8 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 97.90 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 98.67 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 50 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 99.70 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 91 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 60 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 17 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 84.16 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 95.57 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 39 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 98.93 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 88 | |
| The hospice team usually communicated well | 9 | |
| Caregivers rated the hospice agency a 7 or 8 | 9 | |
| The hospice team always provided timely help | 85 | |
| Caregivers rated the hospice agency a 9 or 10 | 88 | |
| The hospice team usually provided timely help | 9 | |
| YES, they would probably recommend the hospice | 7 | |
| Caregivers rated the hospice agency a 6 or lower | 3 | |
| YES, they would definitely recommend the hospice | 90 | |
| The hospice team sometimes or never communicated well | 3 | |
| The hospice team always treated the patient with respect | 96 | |
| The hospice team sometimes or never provided timely help | 6 | |
| The hospice team usually treated the patient with respect | 3 | |
| The patient always got the help they needed for pain and symptoms | 85 | |
| The patient usually got the help they needed for pain and symptoms | 9 | |
| NO, they would probably not or definitely not recommend the hospice | 3 | |
| The hospice team sometimes or never treated the patient with respect | 1 | |
| The hospice team provided the right amount of emotional and spiritual support | 92 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 6 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 8 |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in TOM GREEN County
- Angels Care Hospice — San Angelo
- Gentiva — San Angelo
- Hospice Of San Angelo — San Angelo
Common questions about Concho Hearts Hospice, Llc
Where is Concho Hearts Hospice, Llc located?
Concho Hearts Hospice, Llc is at 706 KNICKERBOCKER RD STE 2, San Angelo, Texas 76903.
What care and services does Concho Hearts Hospice, Llc offer?
Concho Hearts Hospice, Llc offers hospice, hospice care, pain and symptom management, emotional and spiritual care, caregiver education and support, volunteer services, delivery of medications, medical equipment and supplies.
Is Concho Hearts Hospice, Llc Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Concho Hearts Hospice, Llc?
Call Concho Hearts Hospice, Llc at (325) 482-0129.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.