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In-home care

Senior Helpers

In-home care in Rowlett, Texas

Checked November 1, 2026

Provider details
Address4702 ROWLETT ROAD, SUITE 100
CityRowlett
StateTexas
ZIP code75088
CountyDallas
Phone(214) 712-4890
Websitehttps://www.seniorhelpers.com/tx/east-dallas/
License number018652
License typeHome and Community Support Services Agency (HCSSA), Personal Assistance Services category — Texas Health and Human Services Commission license (26 TAC Chapter 558)
Licensing statusLICENSED FACILITY
Licensed sinceMarch 13, 2018
LicenseeJoola Holdings LLC
Care typesin-home care, personal assistance services, non-medical home care
Services offeredPersonal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Alzheimer's and dementia care (Senior Gems program), Parkinson's care, Companion care, Return Home transitional care, Veterans care services / VA benefit assistance, Chronic disease care, Surgery assistance, End-of-life support care, Concierge Care
CMS quality noteLicensed by the Texas Health and Human Services Commission.

Senior Helpers is a non-medical home care agency in Rowlett, TX 75088, in Dallas County. It is licensed by the Texas Health and Human Services Commission as a Home and Community Support Services Agency (HCSSA) in the Personal Assistance Services category (HHSC license 018652, status LICENSED FACILITY, first licensed 2018-03-13; the current license expires 2028-03-31). Personal Assistance Services agencies provide routine ongoing care in a person's home that helps them with the activities of daily living and the physical functions required for independent living, including respite services — non-medical support, not skilled nursing or therapy. Agency office: 4702 ROWLETT ROAD, SUITE 100, Rowlett, TX 75088. Phone: (214) 712-4890. The license is held by the legal entity Joola Holdings LLC. The administrator named in the HHSC directory is Joanna Araiza.

Senior Helpers East Dallas provides in-home senior care from 4702 Rowlett Road, Suite 100 in Rowlett — including Senior Gems Alzheimer's and dementia care, Parkinson's care, companion and personal care, transitional and chronic disease care, veterans care services, respite care, surgery assistance, end-of-life support, and concierge care — serving Rowlett, Garland, Mesquite, Rockwall, and East Dallas.

More about this provider

Senior Helpers East Dallas, owned and operated by Oliver Araiza, provides in-home senior care across East Dallas from its Rowlett office (agency-stated). Identity verified by exact roster address, phone, and site-printed License #18652 matching the roster license.
Services and programsAlzheimer's & Dementia Care (Senior Gems program); Parkinson's Care; Companion Care; Personal Care; Return Home Transitional Care; Veterans Care Services (VA benefit assistance); Chronic Disease Care; Respite Care — respite services provide family caregivers with time to rest, recharge, or tend to other responsibilities while their loved one receives care at home; Surgery Assistance; End-of-Life Support Care; Concierge Care
Who it servesSeniors; seniors with Alzheimer's, dementia, Parkinson's, and other chronic illnesses; veterans and their spouses (VA benefit assistance)
AccreditationAgency-stated items on the site: 'Best of Rowlett — Best Senior Care Services' award (site section); Certified Great Place to Work and Certified Age-Friendly Employer badges; chamber of commerce memberships (Greater East Dallas, Garland, Rowlett)
Visiting and contact detailsSenior Helpers of East Dallas, 4702 Rowlett Road Suite 100, Rowlett, TX 75088; Phone (214) 712-4890; License #18652 (matches roster license 018652); Hours: Open 24 hours; Areas served: Dallas, Garland, Mesquite, Rowlett, Rockwall, Heath, Sunnyvale, Fate, Royse City, Forney, Terrell, Kaufman
Websitehttps://www.seniorhelpers.com/tx/east-dallas/

Who pays for in-home care?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

In-home care guide · Paying for care

Other in-home care in Dallas County

Common questions about Senior Helpers

Where is Senior Helpers located?

Senior Helpers is at 4702 ROWLETT ROAD, SUITE 100.

What care and services does Senior Helpers offer?

Senior Helpers offers in-home care, personal assistance services, non-medical home care, Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Alzheimer's and dementia care (Senior Gems program), Parkinson's care.

How do I contact Senior Helpers?

Call Senior Helpers at (214) 712-4890.

How much does home care cost?

The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in Texas can be higher or lower. See our guide to home care costs and who pays for the full picture.

Does Medicare pay for home care?

No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.

What is the difference between home care and home health?

Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.

Who else pays for home care besides Medicare?

Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.

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