In-home care
2nd Family
In-home care in Plano, Texas
| Provider details | |
|---|---|
| Address | 101 E PARK BLVD STE 600 |
| City | Plano |
| State | Texas |
| ZIP code | 75074 |
| County | Collin |
| Phone | (469) 916-0599 |
| Website | https://2ndfamily.com/location/tx/plano |
| theoffice@2ndfamily.com | |
| License number | 025328 |
| License type | Home and Community Support Services Agency (HCSSA), Personal Assistance Services category — Texas Health and Human Services Commission license (26 TAC Chapter 558) |
| Licensing status | LICENSED FACILITY |
| Licensed since | September 16, 2026 |
| Licensee | Js2 Cares LLC |
| Care types | in-home care, personal assistance services, non-medical home care |
| Services offered | Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Transitional care services (FamilyFirst Transition Program), Light housekeeping, Meal preparation, Transportation and accompaniment, Medication reminders, Alzheimer's disease and dementia care |
| CMS quality note | Licensed by the Texas Health and Human Services Commission. |
2nd Family is a non-medical home care agency in Plano, TX 75074, in Collin County. It is licensed by the Texas Health and Human Services Commission as a Home and Community Support Services Agency (HCSSA) in the Personal Assistance Services category (HHSC license 025328, status LICENSED FACILITY, first licensed 2026-09-16; the current license expires 2029-09-16). Personal Assistance Services agencies provide routine ongoing care in a person's home that helps them with the activities of daily living and the physical functions required for independent living, including respite services — non-medical support, not skilled nursing or therapy. Agency office: 101 E PARK BLVD STE 600, Plano, TX 75074. Phone: (469) 916-0599. The license is held by the legal entity Js2 Cares LLC. The administrator named in the HHSC directory is Jennifer Schoffstall.
More about this provider
| 2nd Family of Plano (JS2 Cares LLC dba 2nd Family) provides caring and professional in-home senior care throughout Allen, McKinney, Plano, Rowlett, Rockwall, and Princeton; its FamilyFirst Transition Program delivers personalized, in-home care after a hospital or facility discharge, with care teams that are trained, insured, and bonded under its Grandma Guarantee. | |
| Services and programs | Transitional care services through the FamilyFirst Transition Program: short-term, in-home support after a hospital stay or care facility discharge, including personal care (bathing, grooming, dressing, toileting), light housekeeping, meal preparation, transportation and accompaniment, medication reminders, and Alzheimer's disease and dementia care, overseen by an RN Care Coordinator |
| Who it serves | Elderly loved ones; older adults with chronic conditions such as heart disease, diabetes, or COPD; patients recovering from surgery, acute illness, or injury |
| Payment types it states | Private pay, long-term care insurance, and VA benefits (veterans' benefits such as Aid and Attendance) |
| Visiting and contact details | 2nd Family of Plano, 101 E. Park Blvd Suite 600, Plano, TX 75074; (469) 916-0510; Hours: Mon-Fri 09:00-17:30; serving Allen, McKinney, Plano, Rowlett, Rockwall, and Princeton |
| Website | https://2ndfamily.com/location/tx/plano |
Who pays for in-home care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Home Care Versus Adult Day: Cost and Coverage Side by Side
- Home Care vs Home Health: What Differs, Who Pays, and How Families Mix Both
In-home care guide · Paying for care
Other in-home care in Collin County
- A Better Solution In Home Care West Dallas — Plano
- Addie's Loving Arms Senior Care LLC — Plano
- Always With You Homecare LLC — Plano
Common questions about 2nd Family
Where is 2nd Family located?
2nd Family is at 101 E PARK BLVD STE 600, Plano, Texas 75074.
What care and services does 2nd Family offer?
2nd Family offers in-home care, personal assistance services, non-medical home care, Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Transitional care services (FamilyFirst Transition Program), Light housekeeping.
How do I contact 2nd Family?
Call 2nd Family at (469) 916-0599.
How much does home care cost?
The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in Texas can be higher or lower. See our guide to home care costs and who pays for the full picture.
Does Medicare pay for home care?
No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.
What is the difference between home care and home health?
Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.
Who else pays for home care besides Medicare?
Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.