Nursing home / skilled nursing
Five Points Of Pflugerville
Nursing home / skilled nursing in Pflugerville, Texas
| Provider details | |
|---|---|
| Address | 521 South Heatherwilde Boulevard |
| City | Pflugerville |
| State | Texas |
| ZIP code | 78660 |
| County | Travis |
| Phone | 512-670-5800 |
| Website | https://fivepointspflugerville.com/ |
| info_pflugerville@csnhc.com | |
| CMS certification number (CCN) | 675913 |
| Ownership | Government - Hospital district |
| Certified beds | 111 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | May 14, 2002 |
| Located in a hospital | N |
| Continuing care retirement community | N |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services, Wound Care, Orthopedic Rehab, Neurological Care, Rehab-to-Home, Respite Care, Hospice, Diabetes Management, Transportation Services |
Five Points Of Pflugerville is in 521 South Heatherwilde Boulevard, Pflugerville, TX 78660. Phone: 512-670-5800. Ownership: Government - Hospital district. CMS rates it 1 out of 5 stars overall (health inspection 2, staffing 1, quality measures 3).
Five Points of Pflugerville provides skilled nursing care in Pflugerville with care plans built around each resident. Its specialized services include wound care, orthopedic rehab after surgery or injury, and neurological care for conditions such as stroke and Parkinson's disease. The admissions page lists payment options including Medicare, Medicaid, private insurance, veterans contracts and long-term care insurance. CMS inspection and staffing detail: total weighted health survey score 112.000; 4 federal fines totaling $46822.00; total nursing staff turnover 53.8%.
More about this provider
| Five Points of Pflugerville in Pflugerville, Texas offers comprehensive skilled nursing care with specialized wound care, orthopedic rehabilitation and neurological care, plus a long list of payment and financing options. | |
| Services and programs | Comprehensive skilled care with personalized care plans. Specialized clinical services: wound care for pressure ulcers, diabetic ulcers, foot wounds, surgical incisions, venous and arterial ulcers, traumatic injuries and infected or non-healing wounds; orthopedic rehabilitation after surgery or injury, including total hip and knee replacements, fractures, joint repairs and post-fall injuries, with pain management, mobility restoration, strength and balance training; neurological care and rehabilitation for stroke, Parkinson's disease, multiple sclerosis, traumatic brain injuries, cognitive or memory impairments and swallowing therapy (dysphagia). The home also runs a White Glove cleanliness program and serves nutritious meals featuring regional favorites. Admissions page clinical services: Rehab-to-Home, nursing restorative programs, respite care, wound care, physical, occupational and speech therapy, surgery recovery, stroke and neurological conditions, cardiac related illnesses, diabetes management, podiatry, dentistry, optometry, psychiatric and psychological services, hospice, transportation services, medication management, nutritional services, beauty and barber services, laundry and housekeeping, religious services and engaging activities. |
| Who it serves | Residents and patients recovering from orthopedic surgeries and injuries (joint replacements, fractures, joint repairs, post-fall injuries and deconditioning after extended hospital stays), post-stroke patients, people with Parkinson's disease, multiple sclerosis, traumatic brain injuries, cognitive or memory impairments, patients needing swallowing therapy, and people with complex wounds including pressure, diabetic, venous and arterial ulcers. |
| Payment types it states | Medicare, Medicaid, Medicaid Pending, Veteran Affairs Contract, Supplemental Security Income/Disability (SSI), SSI approval pending, private insurance or managed care contract, personal payment plan, hospice contract services, supplemental insurances, long-term care insurance, worker's compensation, and other liability/auto accident insurance (Admissions page). |
| Visiting and contact details | Five Points of Pflugerville, 521 South Heatherwilde Boulevard, Pflugerville, TX 78660. Main phone: 512.670.5800; E-Fax: 817.290.4275; Email: info_pflugerville@csnhc.com. Families can call the team directly or fill out the site's contact form; a customer care line is available at 866.391.6123, and the Texas Long-Term Care Ombudsman can be reached at 1-800-252-2412. |
| Website | https://fivepointspflugerville.com/ |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 1 of 5 |
| Health inspection rating | 2 of 5 |
| Staffing rating | 1 of 5 |
| Quality measure rating | 3 of 5 |
| Long-stay quality rating | 4 of 5 |
| Short-stay quality rating | 2 of 5 |
| RN staffing hours per resident per day | 0.21 |
| Total nurse staffing hours per resident per day | 3.08 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 88 |
| Total Weighted Health Survey Score | 112.000 |
| Rating Cycle 2/3 Total Health Score | 184 |
| Rating Cycle 1 Health Deficiency Score | 88 |
| Rating Cycle 2/3 Health Deficiency Score | 184 |
| Rating Cycle 1 Standard Survey Health Date | 2026-05-15 |
| Rating Cycle 1 Total Number of Health Deficiencies | 14 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 21 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 11 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 3 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 11 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.40121 |
| Registered Nurse turnover | 42.9 |
| Nursing Case-Mix Index Ratio | 0.99359 |
| Total nursing staff turnover | 53.8 |
| Reported LPN Staffing Hours per Resident per Day | 0.92188 |
| Reported Licensed Staffing Hours per Resident per Day | 1.12822 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 1.94832 |
| Registered Nurse hours per resident per day on the weekend | 0.14611 |
| Total number of nurse staff hours per resident per day on the weekend | 2.64750 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 4 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 4 |
| Total Amount of Fines in Dollars | 46822.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Chain ID | 169 |
| Chain Name | CREATIVE SOLUTIONS IN HEALTHCARE |
| Legal Business Name | GUADALUPE COUNTY HOSPITAL BOARD |
| Chain Average QM Rating | 3.4 |
| Chain Average Staffing Rating | 1.4 |
| Number of Facilities in Chain | 150 |
| Chain Average Overall 5-star Rating | 2.3 |
| Chain Average Health Inspection Rating | 2.7 |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | N |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 95.2 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Travis County
- Pflugerville Nursing And Rehabilitation Center — Pflugerville
- Austin Wellness & Rehabilitation — Austin
- Avir At Park Bend — Austin
Common questions about Five Points Of Pflugerville
Where is Five Points Of Pflugerville located?
Five Points Of Pflugerville is at 521 South Heatherwilde Boulevard, Pflugerville, Texas 78660.
What care and services does Five Points Of Pflugerville offer?
Five Points Of Pflugerville offers skilled nursing, rehab services, skilled nursing care, rehabilitation services, Wound Care, Orthopedic Rehab, Neurological Care, Rehab-to-Home.
Is Five Points Of Pflugerville Medicare-certified?
Yes. Five Points Of Pflugerville is certified for both Medicare and Medicaid.
What is Five Points Of Pflugerville's quality rating?
CMS gives Five Points Of Pflugerville an overall star rating of 1 out of 5.
How do I contact Five Points Of Pflugerville?
Call Five Points Of Pflugerville at 512-670-5800.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in Texas can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.