In-home care
Cloud9 Private Caregivers LLC
In-home care in Mckinney, Texas
| Provider details | |
|---|---|
| Address | 8502 FALCONET CIRCLE |
| City | Mckinney |
| State | Texas |
| ZIP code | 75072 |
| County | Collin |
| Phone | (972) 588-4500 |
| Website | https://cloud9-pc.com/ |
| charla@cloud9-pc.com | |
| License number | 023991 |
| License type | Home and Community Support Services Agency (HCSSA), Personal Assistance Services category — Texas Health and Human Services Commission license (26 TAC Chapter 558) |
| Licensing status | LICENSED FACILITY |
| Licensed since | April 10, 2025 |
| Licensee | Cloud9 Private Caregivers LLC |
| Care types | in-home care, personal assistance services, non-medical home care |
| Services offered | Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Companionship and sitter services, Care in nursing homes, assisted living, memory care or hospitals, Coordination with in-home medical services and aging life care professionals, Nutrition and hydration help, Light homemaking, Exercise assistance, Doctor appointments, errands and outings accompaniment, Extensive personal care, Dementia/Alzheimer's care, Medication reminders, End-of-life care, Around-the-clock care |
| CMS quality note | Licensed by the Texas Health and Human Services Commission. |
Cloud9 Private Caregivers LLC is a non-medical home care agency in Mckinney, TX 75072, in Collin County. It is licensed by the Texas Health and Human Services Commission as a Home and Community Support Services Agency (HCSSA) in the Personal Assistance Services category (HHSC license 023991, status LICENSED FACILITY, first licensed 2025-04-10; the current license expires 2028-04-10). Personal Assistance Services agencies provide routine ongoing care in a person's home that helps them with the activities of daily living and the physical functions required for independent living, including respite services — non-medical support, not skilled nursing or therapy. Agency office: 8502 FALCONET CIRCLE, Mckinney, TX 75072. Phone: (972) 588-4500. The administrator named in the HHSC directory is Charla Fernandez.
Cloud9 Private Caregivers' own site describes a nurse-owned, licensed private home-care agency offering companionship and sitter services, dementia and Alzheimer's care, end-of-life care, extensive personal care, medication reminders, light homemaking and accompaniment to doctor appointments and errands, with custom care plans and care available within 24 hours.
More about this provider
| Cloud9 Private Caregivers is a nurse-owned and operated, licensed private home-care agency providing personalized one-on-one home care for seniors and adults in the Plano, Texas area, including care in homes, independent-living and assisted-living communities, nursing homes, memory care and hospitals. | |
| Services and programs | Companionship/Sitter; Care in nursing homes, assisted living, memory care, or hospitals (1:1 support working with facility staff); Coordination with in-home medical services and aging life care professionals (including hospice and home health); Bathing, dressing and grooming; Nutrition and hydration (food preparation and feeding); Light homemaking; Exercise assistance; Doctor appointments, errands and outings; Extensive personal care; Dementia/Alzheimer's care; Medication reminders; End-of-life care; continuous around-the-clock care; custom care plans with a mobile family portal |
| Who it serves | Seniors and adults in Plano, Texas; the aging population and those recovering from illness/surgery; clients with dementia/Alzheimer's; clients in skilled nursing facilities, assisted living or memory care communities; end-of-life clients |
| Accreditation | Licensed private home-care agency (as stated on site); nurse-owned and operated |
| Visiting and contact details | Address (as stated on site): 7801 Alma Dr, Suite 105 #1013, Plano, TX 75025. Phone: 972-588-4500. Email: charla@cloud9-pc.com. Hours: 9am-5pm Monday-Friday. |
| Website | https://cloud9-pc.com/ |
Who pays for in-home care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Home Care Versus Adult Day: Cost and Coverage Side by Side
- Home Care vs Home Health: What Differs, Who Pays, and How Families Mix Both
In-home care guide · Paying for care
Other in-home care in Collin County
- Abba's Touch Homehealth LLC — Mckinney
- Alpha Care LLC — Mckinney
- Alycare — Mckinney
Common questions about Cloud9 Private Caregivers LLC
Where is Cloud9 Private Caregivers LLC located?
Cloud9 Private Caregivers LLC is at 8502 FALCONET CIRCLE, Mckinney, Texas 75072.
What care and services does Cloud9 Private Caregivers LLC offer?
Cloud9 Private Caregivers LLC offers in-home care, personal assistance services, non-medical home care, Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Companionship and sitter services, Care in nursing homes, assisted living, memory care or hospitals.
How do I contact Cloud9 Private Caregivers LLC?
Call Cloud9 Private Caregivers LLC at (972) 588-4500.
How much does home care cost?
The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in Texas can be higher or lower. See our guide to home care costs and who pays for the full picture.
Does Medicare pay for home care?
No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.
What is the difference between home care and home health?
Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.
Who else pays for home care besides Medicare?
Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.