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Hospice

A Caring Touch Home Health Services & Hospice Care

Hospice in Lufkin, Texas

Checked November 1, 2026

Provider details
Address4000 SOUTH MEDFORD DRIVE SUITE 9W
CityLufkin
StateTexas
ZIP code75901
CountyANGELINA
Phone(936) 632-9400
Websitehttps://acthhs.com/
CMS certification number (CCN)971671
OwnershipFor-Profit
CertificationMedicare-certified hospice (CMS)
Care typeshospice
Services offeredhospice care, home health services, in-home supportive care
Palliative services basisNot determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program.
CMS quality noteCMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here.

A Caring Touch Home Health Services & Hospice Care is in 4000 SOUTH MEDFORD DRIVE SUITE 9W, Lufkin, TX 75901. Phone: (936) 632-9400. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file.

A Caring Touch Home Health Services & Hospice Care is a locally owned agency based in Lufkin, Texas. Its nurses, physical therapists, and other skilled therapists bring home health and hospice care to seniors and disabled individuals in their own homes. The agency says it focuses on personal care and companionship, treating patients like its own family. CMS HIS composite process measure score: 87.96.

More about this provider

A Caring Touch is a locally owned home health and hospice agency in Lufkin, Texas, bringing care from nurses and therapists to seniors and disabled individuals in their own homes.
Services and programsHome health services, hospice care, and in-home supportive care delivered at the patient's home by registered nurses, physical therapists, and skilled medical therapists. The site describes its hospice as passionate care for patients coping with life-threatening illnesses, and it runs a referral program.
Who it servesSeniors and disabled individuals who need medical care at home.
Payment types it statesAccepted insurance providers listed on the site: Medicare, Aetna (HMO through Carelon / PPO), Wellmed, Cigna HealthSpring PPO, UHC PPO, BCBS PPO, Humana PPO, Community Health Choice Medicare, Triwest, Texas Amerivantage, Texas COPD (HMO SNP/DSNP), Private Pay, and other commercial PPO plans.
Visiting and contact detailsLufkin location: 4000 South Medford Drive, Suite 9W, Lufkin, TX 75901. Houston administrative location: 25503 Oakhurst Drive, Spring, TX 77386. Phone: (936) 632-9400. Referrals can be sent through the site's referral program.
Websitehttps://acthhs.com/

Quality measures

Source: CMS

HIS and claims-based measures — Source: CMS
MeasureScoreReporting period
Average Daily Census9501/01/2024 - 12/31/2024
Care Provided in Home10001/01/2024 - 12/31/2024
CHC/GIP provided (% days)5201/01/2023 - 12/31/2024
Percent of Patients with Cancer901/01/2024 - 12/31/2024
Percent of Patients with Stroke1801/01/2024 - 12/31/2024
Provided Routine Home Care onlyNo01/01/2022 - 12/31/2024
Visits near death (% decedents)801/01/2023 - 12/31/2024
Hospice Care Index Overall Score601/01/2023 - 12/31/2024
Care Provided in Nursing Facility001/01/2024 - 12/31/2024
Percent of Patients with Dementia2601/01/2024 - 12/31/2024
Care Provided in All other locations001/01/2024 - 12/31/2024
Gaps in nursing visits (% elections)9201/01/2023 - 12/31/2024
Hospice Visits in the Last Days of Life20.701/01/2023 - 12/31/2024
Late live discharges (% live discharges)2901/01/2023 - 12/31/2024
Care Provided in Assisted Living Facility001/01/2024 - 12/31/2024
Care Provided in Skilled Nursing FacilityNot Available01/01/2024 - 12/31/2024
Early live discharges (% live discharges)5601/01/2023 - 12/31/2024
Per-beneficiary spending (U.S. dollars $)8801/01/2023 - 12/31/2024
Percent of Patients with Other Conditions1301/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Screening96.7610/01/2024 - 09/30/2025
Care Provided in Inpatient Hospice Facility001/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Assessment96.0410/01/2024 - 09/30/2025
Care Provided in Inpatient Hospital Facility001/01/2024 - 12/31/2024
Percent of Patients with Respiratory disease1501/01/2024 - 12/31/2024
Hospice and Palliative Care Dyspnea Screening98.1510/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Treatment97.8310/01/2024 - 09/30/2025
Skilled nursing minutes on weekends (% minutes)7701/01/2023 - 12/31/2024
Hospice and Palliative Care Treatment Preferences99.5410/01/2024 - 09/30/2025
Burdensome transitions, Type 1 (% live discharges)2501/01/2023 - 12/31/2024
Burdensome transitions, Type 2 (% live discharges)4601/01/2023 - 12/31/2024
Percent of Patients with Circulatory/heart disease2401/01/2024 - 12/31/2024
Provided Routine Home Care and other levels of careYes01/01/2022 - 12/31/2024
Hospice and Palliative Care Composite Process Measure87.9610/01/2024 - 09/30/2025
Beliefs & Values Addressed (if desired by the patient)97.2210/01/2024 - 09/30/2025
Nurse care minutes per routine home care days (minutes)501/01/2023 - 12/31/2024
Patient Treated with an Opioid Who Are Given a Bowel Regimen71.8810/01/2024 - 09/30/2025
Hospice served at least 1 patient enrolled in Medicare Advantage during one yearYes01/01/2024 - 12/31/2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one yearYes01/01/2024 - 12/31/2024
Hospice CAHPS survey — Source: CMS
MeasureScoreReporting period
EMO_REL_MBVNot Applicable
Family caregiver survey ratingNot Applicable
The hospice team always communicated wellNot Available
The hospice team usually communicated wellNot Available
Caregivers rated the hospice agency a 7 or 8Not Available
The hospice team always provided timely helpNot Available
Caregivers rated the hospice agency a 9 or 10Not Available
The hospice team usually provided timely helpNot Available
YES, they would probably recommend the hospiceNot Available
Caregivers rated the hospice agency a 6 or lowerNot Available
YES, they would definitely recommend the hospiceNot Available
The hospice team sometimes or never communicated wellNot Available
The hospice team always treated the patient with respectNot Available
The hospice team sometimes or never provided timely helpNot Available
The hospice team usually treated the patient with respectNot Available
The patient always got the help they needed for pain and symptomsNot Available
The patient usually got the help they needed for pain and symptomsNot Available
NO, they would probably not or definitely not recommend the hospiceNot Available
The hospice team sometimes or never treated the patient with respectNot Available
The hospice team provided the right amount of emotional and spiritual supportNot Available
The patient sometimes or never got the help they needed for pain and symptomsNot Available
The hospice team did |not| provide the right amount of emotional and spiritual supportNot Available

Who pays for hospice?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Hospice guide · Paying for care

Other hospice in ANGELINA County

Common questions about A Caring Touch Home Health Services & Hospice Care

Where is A Caring Touch Home Health Services & Hospice Care located?

A Caring Touch Home Health Services & Hospice Care is at 4000 SOUTH MEDFORD DRIVE SUITE 9W, Lufkin, Texas 75901.

What care and services does A Caring Touch Home Health Services & Hospice Care offer?

A Caring Touch Home Health Services & Hospice Care offers hospice, hospice care, home health services, in-home supportive care.

Is A Caring Touch Home Health Services & Hospice Care Medicare-certified?

Medicare-certified hospice (CMS).

How do I contact A Caring Touch Home Health Services & Hospice Care?

Call A Caring Touch Home Health Services & Hospice Care at (936) 632-9400.

How much does hospice cost?

Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.

Does Medicare pay for hospice?

Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.

What is the difference between hospice and palliative care?

Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.

Who else pays for hospice besides Medicare?

Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.

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