Hospice
Serenity Home Care Services
Hospice in Laredo, Texas
| Provider details | |
|---|---|
| Address | 107 CALLE DEL NORTE STE. 11 B |
| City | Laredo |
| State | Texas |
| ZIP code | 78041 |
| County | WEBB |
| Phone | (956) 725-5533 |
| Website | http://serenityhcs.net/ |
| CMS certification number (CCN) | 741726 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care, bereavement support, volunteer services, continuous care |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Serenity Home Care Services is in 107 CALLE DEL NORTE STE. 11 B, Laredo, TX 78041. Phone: (956) 725-5533. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file.
Serenity Home Care Services provides hospice care at home, in a skilled nursing facility, or in an assisted living center, with staff available 24 hours a day. Its team approach covers medical care, pain management, and emotional and spiritual support tailored to each patient. The site also describes volunteer services and bereavement support for more than a year after a patient passes. CMS HIS composite process measure score: Not Available.
More about this provider
| Serenity Home Care Services in Laredo provides team-based hospice care at home and in facilities, with pain management, emotional and spiritual support, and bereavement support. | |
| Services and programs | Hospice services provided at home, in a skilled nursing facility, or in an assisted living center, available 24 hours a day, using a team approach. The site describes expert medical care, pain management, and emotional and spiritual support, volunteer services, continuous care during a medical crisis, and bereavement support for more than a year after a patient's death. |
| Who it serves | People facing a life-limiting illness or injury, and their patients' families, throughout its service areas |
| Payment types it states | Reimbursement sources stated on the site include Medicare, Medicaid, Private Insurance, and Private Pay; the site states it does not deny services based on inability to pay |
| Visiting and contact details | Call the office at 956-790-9160 to discuss individual cases, as stated on the site; hospice team members are available 24 hours a day, 7 days a week |
| Website | http://serenityhcs.net/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 4 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 100 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 52 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | Not Available | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 0 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | Yes | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 100 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 8 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | Not Available | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | Not Available | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 10 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | Not Available | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 76 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 0 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 53 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 40 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | Not Available | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | Not Available | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | Not Available | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | Not Available | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | Not Available | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 8 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | Not Available | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 78 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 45 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | Not Available | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | No | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | Not Available | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | Not Available | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 69 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | Not Available | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | Not Available | |
| The hospice team usually communicated well | Not Available | |
| Caregivers rated the hospice agency a 7 or 8 | Not Available | |
| The hospice team always provided timely help | Not Available | |
| Caregivers rated the hospice agency a 9 or 10 | Not Available | |
| The hospice team usually provided timely help | Not Available | |
| YES, they would probably recommend the hospice | Not Available | |
| Caregivers rated the hospice agency a 6 or lower | Not Available | |
| YES, they would definitely recommend the hospice | Not Available | |
| The hospice team sometimes or never communicated well | Not Available | |
| The hospice team always treated the patient with respect | Not Available | |
| The hospice team sometimes or never provided timely help | Not Available | |
| The hospice team usually treated the patient with respect | Not Available | |
| The patient always got the help they needed for pain and symptoms | Not Available | |
| The patient usually got the help they needed for pain and symptoms | Not Available | |
| NO, they would probably not or definitely not recommend the hospice | Not Available | |
| The hospice team sometimes or never treated the patient with respect | Not Available | |
| The hospice team provided the right amount of emotional and spiritual support | Not Available | |
| The patient sometimes or never got the help they needed for pain and symptoms | Not Available | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | Not Available |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in WEBB County
- Alfa Home Health And Hospice, Llc — Laredo
- Altus Hospice — Laredo
- Hospice Specialty Inc — Laredo
Common questions about Serenity Home Care Services
Where is Serenity Home Care Services located?
Serenity Home Care Services is at 107 CALLE DEL NORTE STE. 11 B, Laredo, Texas 78041.
What care and services does Serenity Home Care Services offer?
Serenity Home Care Services offers hospice, hospice care, bereavement support, volunteer services, continuous care.
Is Serenity Home Care Services Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Serenity Home Care Services?
Call Serenity Home Care Services at (956) 725-5533.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.