Hospice
Tender Care Home Health & Hospice
Hospice in El Paso, Texas
| Provider details | |
|---|---|
| Address | 6400 ESCONDIDO |
| City | El Paso |
| State | Texas |
| ZIP code | 79912 |
| County | EL PASO |
| Phone | (915) 581-3345 |
| Website | https://tendercarehh.com/ |
| CMS certification number (CCN) | 971561 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care, palliative care, skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Tender Care Home Health & Hospice is in 6400 ESCONDIDO, El Paso, TX 79912. Phone: (915) 581-3345. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file.
Tender Care Home Health & Hospice provides hospice care at home in El Paso and nearby towns including Socorro, Horizon City, Clint, Fabens, San Elizario, and Canutillo. Its team cares for people with illnesses such as advanced cancer, heart failure, dementia, COPD, and kidney disease, wherever they live, including assisted living communities and nursing homes. The El Paso office is at 6400 Escondido Drive, and the site says several team members are bilingual and can care for Spanish-speaking families. CMS HIS composite process measure score: 97.16.
More about this provider
| Tender Care Home Health & Hospice provides hospice care at home across the El Paso area and Las Cruces, focused on comfort and dignity for patients and more time together for families. It also provides home health care and palliative care from the same El Paso office. | |
| Services and programs | Hospice care at home in El Paso, TX, Las Cruces, NM, and nearby cities. In El Paso County the team visits families in El Paso, Socorro, Horizon City, Clint, Fabens, San Elizario, and Canutillo. Care is given where the patient lives: their own house, a relative's home, an assisted living community, or a nursing home. The agency also offers home health care (skilled nursing, physical, occupational, and speech therapy, medical social work, home health aide support) and palliative care. |
| Who it serves | People with a life-limiting illness whose doctor expects six months or less to live if the illness follows its usual course, including people with advanced cancer, heart failure, dementia, COPD or another lung disease, kidney disease, or a neurological condition such as Parkinson's disease or ALS, and their families. |
| Languages | English and Spanish: the site states several team members are bilingual and able to provide culturally sensitive care for Spanish-speaking families. |
| Payment types it states | For home care services, the site states Tender Care Home Health & Hospice accepts Medicare, TriCare, VA, and most private insurances. |
| Visiting and contact details | El Paso office: 6400 Escondido DR, El Paso, TX 79912, (915) 581-3345, fax (915) 833-4581. Hours Monday-Friday 8:00 a.m. - 5:00 p.m., with on-call service 24/7. Las Cruces office: 189 Howard PL, Las Cruces, NM 88011, (575) 522-3076. |
| Website | https://tendercarehh.com/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 32 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 100 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 52 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 34 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | Not Available | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | Yes | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 32 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 8 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 22 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 54 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 62.6 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 44 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 0 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 92 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 30 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 15 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 99.29 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 100.00 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 14 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 98.58 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 100.00 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 44 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 100.00 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 61 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 76 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 14 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | No | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 97.16 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 100.00 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 13 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 97.06 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 86 | |
| The hospice team usually communicated well | 10 | |
| Caregivers rated the hospice agency a 7 or 8 | 14 | |
| The hospice team always provided timely help | 82 | |
| Caregivers rated the hospice agency a 9 or 10 | 85 | |
| The hospice team usually provided timely help | 12 | |
| YES, they would probably recommend the hospice | 9 | |
| Caregivers rated the hospice agency a 6 or lower | 1 | |
| YES, they would definitely recommend the hospice | 88 | |
| The hospice team sometimes or never communicated well | 4 | |
| The hospice team always treated the patient with respect | 94 | |
| The hospice team sometimes or never provided timely help | 6 | |
| The hospice team usually treated the patient with respect | 4 | |
| The patient always got the help they needed for pain and symptoms | 88 | |
| The patient usually got the help they needed for pain and symptoms | 4 | |
| NO, they would probably not or definitely not recommend the hospice | 3 | |
| The hospice team sometimes or never treated the patient with respect | 2 | |
| The hospice team provided the right amount of emotional and spiritual support | 89 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 8 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 11 |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in EL PASO County
- 1St Choice Home Health — El Paso
- Am Hospice Inc — El Paso
- Armonia Hospice Llc — El Paso
Common questions about Tender Care Home Health & Hospice
Where is Tender Care Home Health & Hospice located?
Tender Care Home Health & Hospice is at 6400 ESCONDIDO, El Paso, Texas 79912.
What care and services does Tender Care Home Health & Hospice offer?
Tender Care Home Health & Hospice offers hospice, hospice care, palliative care, skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work.
Is Tender Care Home Health & Hospice Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Tender Care Home Health & Hospice?
Call Tender Care Home Health & Hospice at (915) 581-3345.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.