Hospice
Maxserve Hospice
Hospice in Dallas, Texas
| Provider details | |
|---|---|
| Address | 13140 COIT RD STE 405 B |
| City | Dallas |
| State | Texas |
| ZIP code | 75240 |
| County | DALLAS |
| Phone | (972) 807-9732 |
| Website | http://www.maxservehospice.com/ |
| CMS certification number (CCN) | 971580 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care, skilled nursing, pain and symptom control, respite care, bereavement care, inpatient care, chaplain services, volunteer program |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Maxserve Hospice is in 13140 COIT RD STE 405 B, Dallas, TX 75240. Phone: (972) 807-9732. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file.
MaxServe Hospice cares for patients facing an end-of-life illness and works to maximize their quality of life. Its team can include doctors, nurses, aides, social workers, chaplains, and volunteers, and its services include skilled nursing, pain and symptom control, respite care, and inpatient care when symptoms cannot be managed at home. After a patient passes, the team offers a 13-month bereavement support program for survivors. CMS HIS composite process measure score: 91.89.
More about this provider
| MaxServe Hospice helps patients facing an end-of-life illness live the best quality of life possible, addressing physical, emotional, and spiritual needs at home or in an inpatient setting. | |
| Services and programs | MaxServe Hospice addresses patients' physical, emotional, and spiritual needs with a care team that can include doctors, nurses, certified nurse aides, social workers, chaplains, and volunteers. Services named on the site include skilled nursing, pain and symptom control, home care and inpatient care, respite care (up to 5-day periods), family meetings, a chaplain program, a volunteer program, and bereavement care: a 13-month program of support for survivors, usually through a chaplain or social worker. |
| Who it serves | Patients and families facing an end-of-life illness; the site describes serving Dallas, Fort Worth, and East Texas communities through its hospice and palliative programs. |
| Payment types it states | The site states its services are a benefit paid for 100% by Medicare. |
| Visiting and contact details | As published on the site: MaxServe Hospice, 13140 Coit Road, Dallas, TX 75240, (972) 784-4066; the site also lists 888-662-9737. |
| Website | http://www.maxservehospice.com/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 36 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 97 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 85 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 17 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 8 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 21 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 10 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 2 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 24 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 56 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 28.3 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 14 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 1 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 0 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 81 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 31 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 11 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 100.00 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 18 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 98.20 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 98.36 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 26 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 100.00 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 63 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 58 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 24 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 91.89 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 97.30 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 26 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 89.66 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | Not Available | |
| The hospice team usually communicated well | Not Available | |
| Caregivers rated the hospice agency a 7 or 8 | Not Available | |
| The hospice team always provided timely help | Not Available | |
| Caregivers rated the hospice agency a 9 or 10 | Not Available | |
| The hospice team usually provided timely help | Not Available | |
| YES, they would probably recommend the hospice | Not Available | |
| Caregivers rated the hospice agency a 6 or lower | Not Available | |
| YES, they would definitely recommend the hospice | Not Available | |
| The hospice team sometimes or never communicated well | Not Available | |
| The hospice team always treated the patient with respect | Not Available | |
| The hospice team sometimes or never provided timely help | Not Available | |
| The hospice team usually treated the patient with respect | Not Available | |
| The patient always got the help they needed for pain and symptoms | Not Available | |
| The patient usually got the help they needed for pain and symptoms | Not Available | |
| NO, they would probably not or definitely not recommend the hospice | Not Available | |
| The hospice team sometimes or never treated the patient with respect | Not Available | |
| The hospice team provided the right amount of emotional and spiritual support | Not Available | |
| The patient sometimes or never got the help they needed for pain and symptoms | Not Available | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | Not Available |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in DALLAS County
- Adira Hospice Llc — Dallas
- Altruist Hospice, Inc — Dallas
- Amaya Hospice Llc — Dallas
Common questions about Maxserve Hospice
Where is Maxserve Hospice located?
Maxserve Hospice is at 13140 COIT RD STE 405 B, Dallas, Texas 75240.
What care and services does Maxserve Hospice offer?
Maxserve Hospice offers hospice, hospice care, skilled nursing, pain and symptom control, respite care, bereavement care, inpatient care, chaplain services.
Is Maxserve Hospice Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Maxserve Hospice?
Call Maxserve Hospice at (972) 807-9732.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.