In-home care
Gentle Guardians Home Care
In-home care in Dallas, Texas
| Provider details | |
|---|---|
| Address | 13601 PRESTON RD STE W0765 |
| City | Dallas |
| State | Texas |
| ZIP code | 75240 |
| County | Dallas |
| Phone | (214) 530-5966 |
| Website | https://www.gentleguardianshomecare.com/ |
| License number | 016452 |
| License type | Home and Community Support Services Agency (HCSSA), Personal Assistance Services category — Texas Health and Human Services Commission license (26 TAC Chapter 558) |
| Licensing status | LICENSED FACILITY |
| Licensed since | September 29, 2014 |
| Licensee | Nguyennelson Enterprises, Inc |
| Care types | in-home care, personal assistance services, non-medical home care |
| Services offered | Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Companionship Care, Specialty Care (Alzheimer's, dementia, Parkinson's, post-surgical and chronic conditions), Hospital & Rehabilitation Sitter Services, Post-Operative Care |
| CMS quality note | Licensed by the Texas Health and Human Services Commission. |
Gentle Guardians Home Care is a non-medical home care agency in Dallas, TX 75240, in Dallas County. It is licensed by the Texas Health and Human Services Commission as a Home and Community Support Services Agency (HCSSA) in the Personal Assistance Services category (HHSC license 016452, status LICENSED FACILITY, first licensed 2014-09-29; the current license expires 2028-09-30). Personal Assistance Services agencies provide routine ongoing care in a person's home that helps them with the activities of daily living and the physical functions required for independent living, including respite services — non-medical support, not skilled nursing or therapy. Agency office: 13601 PRESTON RD STE W0765, Dallas, TX 75240. Phone: (214) 530-5966. The license is held by the legal entity Nguyennelson Enterprises, Inc. The administrator named in the HHSC directory is Jonathan Nelson.
According to its own website, Gentle Guardians Home Care offers personalized in-home care in the Dallas-Fort Worth area, including personal care, companionship, specialty care for Alzheimer's, dementia, Parkinson's and post-surgical needs, respite care for family caregivers, and hospital and rehabilitation sitter services. The agency states it is licensed by Texas Health and Human Services, bonded and insured, and offers a free in-home assessment.
More about this provider
| Gentle Guardians Home Care provides personalized non-medical in-home care across the Dallas-Fort Worth Metroplex, including personal care, companionship, specialty care for conditions such as Alzheimer's and dementia, respite care, hospital and rehabilitation sitter services, and post-operative care, with a free in-home assessment. | |
| Services and programs | Personal Care; Companionship Care; Specialty Care; Respite Care; Hospital & Rehabilitation Sitter Services; Post-Operative Care. Respite care is described as temporary in-home care giving family caregivers a much-needed break. |
| Who it serves | Seniors; individuals with Alzheimer's, dementia, Parkinson's, post-surgical needs, and other chronic conditions; seniors recovering at home after a hospital or rehab stay |
| Accreditation | Licensed by Texas Health and Human Services, bonded, and insured (as stated on the site) |
| Visiting and contact details | 13601 Preston Road, Suite 765W, Dallas, TX 75240 (a services-page footer also shows Suite #207); phone 214-530-5966; hours Mon-Fri 09:00-18:00; 24/7 availability and support stated |
| Website | https://www.gentleguardianshomecare.com/ |
Who pays for in-home care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Home Care Versus Adult Day: Cost and Coverage Side by Side
- Home Care vs Home Health: What Differs, Who Pays, and How Families Mix Both
In-home care guide · Paying for care
Other in-home care in Dallas County
- A Caring Hand Home Care LLC — Dallas
- A Midias Home Care LLC — Dallas
- A'serene Homecare LLC — Dallas
Common questions about Gentle Guardians Home Care
Where is Gentle Guardians Home Care located?
Gentle Guardians Home Care is at 13601 PRESTON RD STE W0765, Dallas, Texas 75240.
What care and services does Gentle Guardians Home Care offer?
Gentle Guardians Home Care offers in-home care, personal assistance services, non-medical home care, Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Companionship Care, Specialty Care (Alzheimer's, dementia, Parkinson's, post-surgical and chronic conditions).
How do I contact Gentle Guardians Home Care?
Call Gentle Guardians Home Care at (214) 530-5966.
How much does home care cost?
The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in Texas can be higher or lower. See our guide to home care costs and who pays for the full picture.
Does Medicare pay for home care?
No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.
What is the difference between home care and home health?
Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.
Who else pays for home care besides Medicare?
Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.