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In-home care

Always Best Care

In-home care in Dallas, Texas

Checked November 1, 2026

Provider details
Address13101 PRESTON RD STE 515
CityDallas
StateTexas
ZIP code75240
CountyDallas
Phone(972) 739-8886
Websitehttps://alwaysbestcare.com/dallas/
License number012356
License typeHome and Community Support Services Agency (HCSSA), Personal Assistance Services category — Texas Health and Human Services Commission license (26 TAC Chapter 558)
Licensing statusLICENSED FACILITY
Licensed sinceDecember 17, 2008
LicenseeProvidence Senior Services LLC
Care typesin-home care, personal assistance services, non-medical home care
Services offeredPersonal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Senior Living Referral Services, 24/7 Virtual Care Agent, Light Housekeeping, Medication Reminders, Community Activity Escorts, Companionship, Meal Prep, Nutrition Monitoring, Incontinence Care, Transportation and Errand Running, Veterans assistance programs
CMS quality noteLicensed by the Texas Health and Human Services Commission.

Always Best Care is a non-medical home care agency in Dallas, TX 75240, in Dallas County. It is licensed by the Texas Health and Human Services Commission as a Home and Community Support Services Agency (HCSSA) in the Personal Assistance Services category (HHSC license 012356, status LICENSED FACILITY, first licensed 2008-12-17; the current license expires 2027-12-31). Personal Assistance Services agencies provide routine ongoing care in a person's home that helps them with the activities of daily living and the physical functions required for independent living, including respite services — non-medical support, not skilled nursing or therapy. Agency office: 13101 PRESTON RD STE 515, Dallas, TX 75240. Phone: (972) 739-8886. The license is held by the legal entity Providence Senior Services LLC. The administrator named in the HHSC directory is Marcus Gardner.

The Dallas page states the office is owned by Marcus Gardner and that Always Best Care Senior Services – Dallas is licensed, bonded and insured to provide senior care services in Texas.

More about this provider

Always Best Care of Dallas states it combines national strength and standards with local accessibility and personal service, that its Dallas Metro caregivers are experienced, screened, insured and bonded, and that it provides compassionate in-home care as well as free assisted living referral services.
Services and programsIn-Home Care; Senior Living Referral Services; Special Care Services; 24/7 Virtual Care Agent; respite care; veterans assistance programs; Light Housekeeping, Medication Reminders, Community Activity Escorts, Companionship, Meal Prep, Nutrition Monitoring, Incontinence Care, Transportation and Errand Running, Dressing and Grooming
Who it servesseniors and people with special needs; seniors and their families throughout Dallas and the surrounding areas
Visiting and contact details13101 Preston Rd, Suite 515, Dallas, TX 75240; Call Us: (972) 739-8886
Websitehttps://alwaysbestcare.com/dallas/

Who pays for in-home care?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

In-home care guide · Paying for care

Other in-home care in Dallas County

Common questions about Always Best Care

Where is Always Best Care located?

Always Best Care is at 13101 PRESTON RD STE 515, Dallas, Texas 75240.

What care and services does Always Best Care offer?

Always Best Care offers in-home care, personal assistance services, non-medical home care, Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Senior Living Referral Services, 24/7 Virtual Care Agent.

How do I contact Always Best Care?

Call Always Best Care at (972) 739-8886.

How much does home care cost?

The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in Texas can be higher or lower. See our guide to home care costs and who pays for the full picture.

Does Medicare pay for home care?

No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.

What is the difference between home care and home health?

Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.

Who else pays for home care besides Medicare?

Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.

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