In-home care
Heavy Hearts Homecare
In-home care in Crandall, Texas
| Provider details | |
|---|---|
| Address | 3011 DAKOTA TRAIL |
| City | Crandall |
| State | Texas |
| ZIP code | 75114 |
| County | Kaufman |
| Phone | (214) 717-2296 |
| Website | https://www.heavyheartshomecare.com/landing |
| License number | 022546 |
| License type | Home and Community Support Services Agency (HCSSA), Personal Assistance Services category — Texas Health and Human Services Commission license (26 TAC Chapter 558) |
| Licensing status | LICENSED FACILITY |
| Licensed since | July 5, 2023 |
| Licensee | Patton International Ltd Co |
| Care types | in-home care, personal assistance services, non-medical home care |
| Services offered | Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Companion Care, Meal Preparation, Alzheimer's and Dementia Care, Cancer Care, Overnight Care, Transportation to appointments and social outings, 24/7 live-in assistance |
| CMS quality note | Licensed by the Texas Health and Human Services Commission. |
Heavy Hearts Homecare is a non-medical home care agency in Crandall, TX 75114, in Kaufman County. It is licensed by the Texas Health and Human Services Commission as a Home and Community Support Services Agency (HCSSA) in the Personal Assistance Services category (HHSC license 022546, status LICENSED FACILITY, first licensed 2023-07-05; the current license expires 2029-07-05). Personal Assistance Services agencies provide routine ongoing care in a person's home that helps them with the activities of daily living and the physical functions required for independent living, including respite services — non-medical support, not skilled nursing or therapy. Agency office: 3011 DAKOTA TRAIL, Crandall, TX 75114. Phone: (214) 717-2296. The license is held by the legal entity Patton International Ltd Co. The administrator named in the HHSC directory is Tyrell Patton.
Heavy Hearts Homecare states that it serves the Dallas-Fort Worth metroplex including Crandall, offering companion care, personal care and grooming, meal preparation, Alzheimer's and dementia care, cancer care, respite care and overnight caregivers, with payment options the site lists as including Medicaid, VA benefits, long-term care insurance and private pay.
More about this provider
| Heavy Hearts Homecare says it is a top senior care provider in the Dallas-Fort Worth area offering personalized in-home care, including companion care, personal care, Alzheimer's and dementia care, cancer care, respite care and overnight care, starting with a complimentary assessment and a customized care plan. | |
| Services and programs | Companion Care; Personal Care and Grooming; Meal Preparation; Assist Disabled Adults; Alzheimer's and Dementia Care; Cancer Care; Respite Care; Overnight Caregivers; Getting out and about (transportation to medical appointments and social outings); 24/7 live-in assistance; complimentary assessment and customized care plans |
| Who it serves | Seniors and loved ones needing care at home across the Dallas-Fort Worth metroplex and North Texas (site lists Crandall and Forney among areas served), including disabled adults and people with Alzheimer's, dementia, or cancer |
| Payment types it states | Medicaid, VA benefits, Health Insurance, Long Term Care Insurance, Worker's Compensation Benefits, Life Insurance Policies, Reverse Home Loans, private pay (out of pocket) |
| Accreditation | Licensed by the Texas Department of State Health Services (as stated on the site) |
| Visiting and contact details | Phone: 214-717-2296 (as stated on the site); service area includes Crandall, Forney, Dallas, Plano, Carrollton, Richardson, Garland, Mesquite and Rockwall |
| Website | https://www.heavyheartshomecare.com/landing |
Who pays for in-home care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Home Care Versus Adult Day: Cost and Coverage Side by Side
- Home Care vs Home Health: What Differs, Who Pays, and How Families Mix Both
In-home care guide · Paying for care
Other in-home care in Kaufman County
- Actikare Responsive Inhome Care — Forney
- Allpurpose Care Homehealth Services Inc — Forney
- Always Willing American Homecare Inc — Forney
Common questions about Heavy Hearts Homecare
Where is Heavy Hearts Homecare located?
Heavy Hearts Homecare is at 3011 DAKOTA TRAIL, Crandall, Texas 75114.
What care and services does Heavy Hearts Homecare offer?
Heavy Hearts Homecare offers in-home care, personal assistance services, non-medical home care, Personal care — help with activities of daily living (bathing, dressing, grooming, eating, toileting), Help with the physical functions required for independent living at home, Respite services, Companion Care, Meal Preparation.
How do I contact Heavy Hearts Homecare?
Call Heavy Hearts Homecare at (214) 717-2296.
How much does home care cost?
The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in Texas can be higher or lower. See our guide to home care costs and who pays for the full picture.
Does Medicare pay for home care?
No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.
What is the difference between home care and home health?
Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.
Who else pays for home care besides Medicare?
Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.