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Hospice

Heart To Heart Hospice Of Decatur

Hospice in Carrollton, Texas

Checked November 1, 2026

Provider details
Address1406 HALSEY WAY, SUITE 110-D
CityCarrollton
StateTexas
ZIP code75007
CountyWISE
Phone(469) 568-2210
Websitehttps://hearttohearthospice.com/location/texas/
CMS certification number (CCN)971640
OwnershipFor-Profit
CertificationMedicare-certified hospice (CMS)
Care typeshospice
Services offeredhospice care, nurse visits for pain and symptom management, spiritual care and social work support, caregiver education and support, home health aide services, volunteer companionship, respite care, continuous home care, general inpatient care, Cardiac Care Bridge program, Cancer Care Bridge program, Journey's End program, bereavement care, 24-hour on-call nurse support, veteran supported care, Spanish-language hospice resources
Palliative services basisNot determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program.
CMS quality noteCMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here.

Heart To Heart Hospice Of Decatur is in 1406 HALSEY WAY, SUITE 110-D, Carrollton, TX 75007. Phone: (469) 568-2210. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file.

Heart to Heart Hospice's North Dallas office, based in Carrollton, cares for people with a life-limiting illness and their families in Denton, Dallas and Collin counties. Nurses visit to manage pain and symptoms, and chaplains, social workers, aides and volunteers help with emotional, spiritual and day-to-day needs. The office runs the Cardiac Care Bridge and Cancer Care Bridge programs, the Journey's End program for a patient's final days, and bereavement care for up to 13 months after a loss. CMS HIS composite process measure score: 100.00.

More about this provider

Heart to Heart Hospice's North Dallas office in Carrollton provides hospice care in the North Dallas Metroplex with nurse visits, spiritual care and social work support, the Cardiac Care Bridge and Cancer Care Bridge specialty programs, the Journey's End program, and bereavement care for up to 13 months after a loss.
Services and programsThe North Dallas location page (titled for North Dallas, Texas (Carrollton)) lists its service area as Collin, Denton, Hunt and Rockwall counties; its text also names Denton, Dallas and Collin counties. Services named on the page: caregiver education and support with activities of daily living (personal care and grooming); medications, medical supplies and equipment for comfort; nurse visits for pain and symptom management, evaluations and coordination of care; hospice-trained spiritual care coordinators/chaplains and social workers; home health aides and volunteers; specialty programs including Cardiac Care Bridge and Cancer Care Bridge; the Journey's End program, with increased visits and a hospice worker at the bedside in the final days; and bereavement care for up to 13 months after loss. The site's levels of care are routine home care, continuous home care, general inpatient care and respite care, and its core services include pain and symptom management, personal care help, family education, physical, occupational and speech therapy as needed, a 24-hour on-call nurse line, companionship and bereavement counseling. Care is provided wherever the patient calls home, including a private residence, residential facility, contracted hospital or inpatient facility. Veteran supported care is offered through the We Honor Veterans partnership.
Who it servesPatients with life-limiting, terminal illnesses and their families, including people with end-stage lung disease, cancer, dementia, Alzheimer's disease, kidney disease and heart failure (location page), and on the site's core services page also stroke and coma, liver disease, multiple sclerosis, ALS, Parkinson's disease, accident injury and AIDS. Veterans are served through the We Honor Veterans partnership.
LanguagesSpanish-language hospice resources are offered, including a Patient and Family Handbook in Spanish and Spanish-speaking support for hospice goals and paperwork; the site states it recruits bilingual staff and volunteers.
Payment types it statesMedicare, Medicaid, VA benefits and most private health insurance plans (the North Dallas location page states these offer hospice benefits and coverage, and that Medicare beneficiaries receive hospice at little to no cost).
AccreditationCHAP certified and a We Honor Veterans (WHV) Level 2 partner (stated on the North Dallas location page).
Visiting and contact detailsAdministrative office: 1406 Halsey Way, Suite 110, Carrollton, TX 75007; phone 972.479.0766 (North Dallas location page).
Websitehttps://hearttohearthospice.com/location/texas/

Quality measures

Source: CMS

HIS and claims-based measures — Source: CMS
MeasureScoreReporting period
Average Daily Census401/01/2024 - 12/31/2024
Care Provided in Home8901/01/2024 - 12/31/2024
CHC/GIP provided (% days)Not Available01/01/2023 - 12/31/2024
Percent of Patients with CancerNot Available01/01/2024 - 12/31/2024
Percent of Patients with StrokeNot Available01/01/2024 - 12/31/2024
Provided Routine Home Care onlyNo01/01/2022 - 12/31/2024
Visits near death (% decedents)Not Available01/01/2023 - 12/31/2024
Hospice Care Index Overall ScoreNot Available01/01/2023 - 12/31/2024
Care Provided in Nursing Facility301/01/2024 - 12/31/2024
Percent of Patients with DementiaNot Available01/01/2024 - 12/31/2024
Care Provided in All other locationsNot Available01/01/2024 - 12/31/2024
Gaps in nursing visits (% elections)Not Available01/01/2023 - 12/31/2024
Hospice Visits in the Last Days of LifeNot Available01/01/2023 - 12/31/2024
Late live discharges (% live discharges)Not Available01/01/2023 - 12/31/2024
Care Provided in Assisted Living Facility701/01/2024 - 12/31/2024
Care Provided in Skilled Nursing Facility001/01/2024 - 12/31/2024
Early live discharges (% live discharges)Not Available01/01/2023 - 12/31/2024
Per-beneficiary spending (U.S. dollars $)Not Available01/01/2023 - 12/31/2024
Percent of Patients with Other Conditions001/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Screening100.0010/01/2024 - 09/30/2025
Care Provided in Inpatient Hospice Facility001/01/2024 - 12/31/2024
Hospice and Palliative Care Pain AssessmentNot Available10/01/2024 - 09/30/2025
Care Provided in Inpatient Hospital Facility001/01/2024 - 12/31/2024
Percent of Patients with Respiratory diseaseNot Available01/01/2024 - 12/31/2024
Hospice and Palliative Care Dyspnea Screening100.0010/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea TreatmentNot Available10/01/2024 - 09/30/2025
Skilled nursing minutes on weekends (% minutes)Not Available01/01/2023 - 12/31/2024
Hospice and Palliative Care Treatment Preferences100.0010/01/2024 - 09/30/2025
Burdensome transitions, Type 1 (% live discharges)Not Available01/01/2023 - 12/31/2024
Burdensome transitions, Type 2 (% live discharges)Not Available01/01/2023 - 12/31/2024
Percent of Patients with Circulatory/heart diseaseNot Available01/01/2024 - 12/31/2024
Provided Routine Home Care and other levels of careYes01/01/2022 - 12/31/2024
Hospice and Palliative Care Composite Process Measure100.0010/01/2024 - 09/30/2025
Beliefs & Values Addressed (if desired by the patient)100.0010/01/2024 - 09/30/2025
Nurse care minutes per routine home care days (minutes)Not Available01/01/2023 - 12/31/2024
Patient Treated with an Opioid Who Are Given a Bowel RegimenNot Available10/01/2024 - 09/30/2025
Hospice served at least 1 patient enrolled in Medicare Advantage during one yearYes01/01/2024 - 12/31/2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one yearYes01/01/2024 - 12/31/2024
Hospice CAHPS survey — Source: CMS
MeasureScoreReporting period
EMO_REL_MBVNot Applicable
Family caregiver survey ratingNot Applicable
The hospice team always communicated wellNot Available
The hospice team usually communicated wellNot Available
Caregivers rated the hospice agency a 7 or 8Not Available
The hospice team always provided timely helpNot Available
Caregivers rated the hospice agency a 9 or 10Not Available
The hospice team usually provided timely helpNot Available
YES, they would probably recommend the hospiceNot Available
Caregivers rated the hospice agency a 6 or lowerNot Available
YES, they would definitely recommend the hospiceNot Available
The hospice team sometimes or never communicated wellNot Available
The hospice team always treated the patient with respectNot Available
The hospice team sometimes or never provided timely helpNot Available
The hospice team usually treated the patient with respectNot Available
The patient always got the help they needed for pain and symptomsNot Available
The patient usually got the help they needed for pain and symptomsNot Available
NO, they would probably not or definitely not recommend the hospiceNot Available
The hospice team sometimes or never treated the patient with respectNot Available
The hospice team provided the right amount of emotional and spiritual supportNot Available
The patient sometimes or never got the help they needed for pain and symptomsNot Available
The hospice team did |not| provide the right amount of emotional and spiritual supportNot Available

Who pays for hospice?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Hospice guide · Paying for care

Other hospice in WISE County

Common questions about Heart To Heart Hospice Of Decatur

Where is Heart To Heart Hospice Of Decatur located?

Heart To Heart Hospice Of Decatur is at 1406 HALSEY WAY, SUITE 110-D, Carrollton, Texas 75007.

What care and services does Heart To Heart Hospice Of Decatur offer?

Heart To Heart Hospice Of Decatur offers hospice, hospice care, nurse visits for pain and symptom management, spiritual care and social work support, caregiver education and support, home health aide services, volunteer companionship, respite care.

Is Heart To Heart Hospice Of Decatur Medicare-certified?

Medicare-certified hospice (CMS).

How do I contact Heart To Heart Hospice Of Decatur?

Call Heart To Heart Hospice Of Decatur at (469) 568-2210.

How much does hospice cost?

Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.

Does Medicare pay for hospice?

Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.

What is the difference between hospice and palliative care?

Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.

Who else pays for hospice besides Medicare?

Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.

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