Hospice
Sonder Hospice
Hospice in Austin, Texas
| Provider details | |
|---|---|
| Address | 223 W ANDERSON LN STE B700 |
| City | Austin |
| State | Texas |
| ZIP code | 78752 |
| County | TRAVIS |
| Phone | (512) 354-7222 |
| Website | https://sonderhospice.com/ |
| contact@sonderhospice.com | |
| CMS certification number (CCN) | 971572 |
| Ownership | For-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care, palliative care, continuous home care, hospital-to-home discharge support, specialized symptom management, dementia support, restorative therapies, bereavement support, grief counseling |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Sonder Hospice is in 223 W ANDERSON LN STE B700, Austin, TX 78752. Phone: (512) 354-7222. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file.
Sonder Hospice provides hospice and supportive care across Central Texas, including Austin, Georgetown, Round Rock, Cedar Park, Pflugerville, Buda, and Kyle. Its team answers 24/7, can often begin care the same day, and focuses on symptom management and comfort at home. Sonder also offers dementia support, hospital-to-home transitions, and grief counseling and bereavement support for family members. CMS HIS composite process measure score: Not Available.
More about this provider
| Sonder Hospice in Austin provides individualized hospice and supportive care for patients with serious illnesses across Central Texas, wherever they call home. It offers 24/7 response, symptom management, dementia support, hospital-to-home transitions, and bereavement and grief support for families. | |
| Services and programs | Hospice and supportive care across Central Texas, including Hays and Williamson Counties and communities such as Westlake, Lake Travis, Buda, Kyle, Georgetown, Round Rock, Cedar Park, and Pflugerville. Services named include continuous home care, hospital-to-home discharge support, and specialized symptom management; rapid-response expert symptom management; dementia and twilight restlessness protocols with dementia-certified nurses; restorative therapies; palliative care; continuous bedside care during symptom crises; and, in assisted living and nursing facilities, symptom and pain management, emotional and spiritual support including grief counseling and bereavement support, education and guidance, and coordination with facility staff. The team answers 24/7 and care can often begin the same day. |
| Who it serves | Patients with serious or terminal illnesses and life expectancy of six months or less for hospice, patients at any stage of a serious or chronic illness for palliative care, people with dementia, and their families and caregivers, across Central Texas. |
| Payment types it states | The site states hospice care is typically covered by the Medicare Hospice Benefit, Medicaid, and private insurance, and that palliative care is usually covered by Medicare, Medicaid, and private insurance. |
| Accreditation | CHAP accredited, as stated in the site's physician letter describing Sonder Hospice as locally owned and CHAP accredited. |
| Visiting and contact details | Address shown: 223 W Anderson Ln. suite b700, Austin, TX 78752; the site also lists Sonder Hospice, 4611 Bee Cave Rd, Suite 106, Austin, TX 78746. Phone (512) 354-7222, fax 512-362-6464, email contact@sonderhospice.com. Hours are listed as 24 hours a day, seven days a week, and the team answers 24/7. |
| Website | https://sonderhospice.com/ |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 40 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 37 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 52 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 12 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 12 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 23 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 7 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 29 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 44 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 89 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 61.0 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 83 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 33 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 1 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 26 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 79 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 14 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | Not Available | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 0 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | Not Available | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 0 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | Not Available | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | Not Available | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | Not Available | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 25 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | Not Available | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 82 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 93 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 17 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | Not Available | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | Not Available | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 7 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | Not Available | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 73 | |
| The hospice team usually communicated well | 15 | |
| Caregivers rated the hospice agency a 7 or 8 | 31 | |
| The hospice team always provided timely help | 73 | |
| Caregivers rated the hospice agency a 9 or 10 | 62 | |
| The hospice team usually provided timely help | 17 | |
| YES, they would probably recommend the hospice | 16 | |
| Caregivers rated the hospice agency a 6 or lower | 7 | |
| YES, they would definitely recommend the hospice | 73 | |
| The hospice team sometimes or never communicated well | 12 | |
| The hospice team always treated the patient with respect | 86 | |
| The hospice team sometimes or never provided timely help | 10 | |
| The hospice team usually treated the patient with respect | 9 | |
| The patient always got the help they needed for pain and symptoms | 63 | |
| The patient usually got the help they needed for pain and symptoms | 20 | |
| NO, they would probably not or definitely not recommend the hospice | 11 | |
| The hospice team sometimes or never treated the patient with respect | 5 | |
| The hospice team provided the right amount of emotional and spiritual support | 85 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 17 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 15 |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in TRAVIS County
- Accentcare Hospice & Palliative Care - Austin — Austin
- Amedisys Hospice — Austin
- Beacon Hospice Of Central Texas, Lp — Austin
Common questions about Sonder Hospice
Where is Sonder Hospice located?
Sonder Hospice is at 223 W ANDERSON LN STE B700, Austin, Texas 78752.
What care and services does Sonder Hospice offer?
Sonder Hospice offers hospice, hospice care, palliative care, continuous home care, hospital-to-home discharge support, specialized symptom management, dementia support, restorative therapies.
Is Sonder Hospice Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Sonder Hospice?
Call Sonder Hospice at (512) 354-7222.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.