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Hospice

Bsa Hospice Of The Southwest

Hospice in Amarillo, Texas

Checked November 1, 2026

Provider details
Address5211 SW 9TH AVENUE
CityAmarillo
StateTexas
ZIP code79106
CountyPOTTER
Phone(806) 356-0026
Websitehttp://www.hospicesouthwest.com/
CMS certification number (CCN)671501
OwnershipFor-Profit
CertificationMedicare-certified hospice (CMS)
Care typeshospice
Services offeredhospice care, pain and symptom management, grief support services, volunteer program, 11th Hour support, Veterans Recognition program, spiritual care, social services, respite care, short-term inpatient care
Palliative services basisNot determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program.
CMS quality noteCMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here.

Bsa Hospice Of The Southwest is in 5211 SW 9TH AVENUE, Amarillo, TX 79106. Phone: (806) 356-0026. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 99.60.

BSA Hospice of the Southwest in Amarillo cares for people facing a life-limiting illness, wherever they call home, including a house, an assisted-living facility, or a nursing home. Its team of doctors, nurses, social workers, aides, chaplains, and volunteers helps manage pain and symptoms and provides medications, supplies, equipment, and grief support. Volunteers offer companionship and caregiver relief, and special programs support patients in their last hours and honor veterans.

More about this provider

BSA Hospice of the Southwest in Amarillo provides hospice care focused on pain management and symptom control, with an interdisciplinary team, grief support, and volunteer programs including 11th Hour and Veterans Recognition.
Services and programsBSA Hospice of the Southwest is a team trained in pain management and symptom control, including doctors, nurses, social workers, aides, volunteers, and chaplains. Care can be provided at home, in an assisted-living facility, or in a nursing home, and includes managing pain and symptoms, emotional support, medications, supplies and equipment, educating loved ones on how to deliver care, short-term inpatient care when needed, respite time for family caregivers, spiritual care, social services, and grief support for loved ones and friends. Its volunteer program offers companionship and caregiver relief, an 11th Hour program supporting patients and families during the last hours of life, and a Veterans Recognition program.
Who it servesPatients facing a life-limiting illness in Amarillo, and their families and caregivers; volunteers also serve veterans through the Veterans Recognition program.
Payment types it statesHospice is an elected benefit of most insurance plans including Medicare, Medicaid, and the VA.
Visiting and contact detailsBSA Hospice of the Southwest, 5211 9th Avenue, Amarillo, TX 79106-4149. Phone 806-356-0026 or toll-free 866-654-2941; the site has a Make a Referral link. Volunteer Coordinator Payton Collier can be reached at 806-356-0026.
Websitehttp://www.hospicesouthwest.com/

Quality measures

Source: CMS

HIS and claims-based measures — Source: CMS
MeasureScoreReporting period
Average Daily Census17501/01/2024 - 12/31/2024
Care Provided in Home5401/01/2024 - 12/31/2024
CHC/GIP provided (% days)7901/01/2023 - 12/31/2024
Percent of Patients with Cancer2501/01/2024 - 12/31/2024
Percent of Patients with Stroke401/01/2024 - 12/31/2024
Provided Routine Home Care onlyNo01/01/2022 - 12/31/2024
Visits near death (% decedents)9201/01/2023 - 12/31/2024
Hospice Care Index Overall Score1001/01/2023 - 12/31/2024
Care Provided in Nursing Facility3601/01/2024 - 12/31/2024
Percent of Patients with Dementia2201/01/2024 - 12/31/2024
Care Provided in All other locations001/01/2024 - 12/31/2024
Gaps in nursing visits (% elections)901/01/2023 - 12/31/2024
Hospice Visits in the Last Days of Life83.301/01/2023 - 12/31/2024
Late live discharges (% live discharges)2701/01/2023 - 12/31/2024
Care Provided in Assisted Living Facility1001/01/2024 - 12/31/2024
Care Provided in Skilled Nursing Facility001/01/2024 - 12/31/2024
Early live discharges (% live discharges)8001/01/2023 - 12/31/2024
Per-beneficiary spending (U.S. dollars $)2001/01/2023 - 12/31/2024
Percent of Patients with Other Conditions1501/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Screening99.6010/01/2024 - 09/30/2025
Care Provided in Inpatient Hospice Facility001/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Assessment100.0010/01/2024 - 09/30/2025
Care Provided in Inpatient Hospital FacilityNot Available01/01/2024 - 12/31/2024
Percent of Patients with Respiratory disease1001/01/2024 - 12/31/2024
Hospice and Palliative Care Dyspnea Screening100.0010/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Treatment100.0010/01/2024 - 09/30/2025
Skilled nursing minutes on weekends (% minutes)7401/01/2023 - 12/31/2024
Hospice and Palliative Care Treatment Preferences100.0010/01/2024 - 09/30/2025
Burdensome transitions, Type 1 (% live discharges)7601/01/2023 - 12/31/2024
Burdensome transitions, Type 2 (% live discharges)7201/01/2023 - 12/31/2024
Percent of Patients with Circulatory/heart disease2501/01/2024 - 12/31/2024
Provided Routine Home Care and other levels of careYes01/01/2022 - 12/31/2024
Hospice and Palliative Care Composite Process Measure99.6010/01/2024 - 09/30/2025
Beliefs & Values Addressed (if desired by the patient)100.0010/01/2024 - 09/30/2025
Nurse care minutes per routine home care days (minutes)9701/01/2023 - 12/31/2024
Patient Treated with an Opioid Who Are Given a Bowel Regimen100.0010/01/2024 - 09/30/2025
Hospice served at least 1 patient enrolled in Medicare Advantage during one yearYes01/01/2024 - 12/31/2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one yearYes01/01/2024 - 12/31/2024
Hospice CAHPS survey — Source: CMS
MeasureScoreReporting period
EMO_REL_MBVNot Applicable
Family caregiver survey ratingNot Applicable
The hospice team always communicated well83
The hospice team usually communicated well12
Caregivers rated the hospice agency a 7 or 813
The hospice team always provided timely help81
Caregivers rated the hospice agency a 9 or 1084
The hospice team usually provided timely help12
YES, they would probably recommend the hospice10
Caregivers rated the hospice agency a 6 or lower3
YES, they would definitely recommend the hospice88
The hospice team sometimes or never communicated well5
The hospice team always treated the patient with respect91
The hospice team sometimes or never provided timely help7
The hospice team usually treated the patient with respect7
The patient always got the help they needed for pain and symptoms79
The patient usually got the help they needed for pain and symptoms14
NO, they would probably not or definitely not recommend the hospice2
The hospice team sometimes or never treated the patient with respect2
The hospice team provided the right amount of emotional and spiritual support90
The patient sometimes or never got the help they needed for pain and symptoms7
The hospice team did |not| provide the right amount of emotional and spiritual support10

Who pays for hospice?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Hospice guide · Paying for care

Other hospice in POTTER County

Common questions about Bsa Hospice Of The Southwest

Where is Bsa Hospice Of The Southwest located?

Bsa Hospice Of The Southwest is at 5211 SW 9TH AVENUE, Amarillo, Texas 79106.

What care and services does Bsa Hospice Of The Southwest offer?

Bsa Hospice Of The Southwest offers hospice, hospice care, pain and symptom management, grief support services, volunteer program, 11th Hour support, Veterans Recognition program, spiritual care.

Is Bsa Hospice Of The Southwest Medicare-certified?

Medicare-certified hospice (CMS).

How do I contact Bsa Hospice Of The Southwest?

Call Bsa Hospice Of The Southwest at (806) 356-0026.

How much does hospice cost?

Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.

Does Medicare pay for hospice?

Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.

What is the difference between hospice and palliative care?

Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.

Who else pays for hospice besides Medicare?

Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.

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