Nursing home / skilled nursing
Quality Life Services - New Castle
Nursing home / skilled nursing in New Castle, Pennsylvania
| Provider details | |
|---|---|
| Address | 520 FRIENDSHIP STREET |
| City | New Castle |
| State | Pennsylvania |
| ZIP code | 16101 |
| County | Lawrence |
| Phone | 412-654-7791 |
| Website | https://www.qualitylifeservices.com/new-castle/ |
| CMS certification number (CCN) | 395003 |
| Ownership | For profit - Limited Liability company |
| Certified beds | 204 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | January 1, 1967 |
| Located in a hospital | N |
| Continuing care retirement community | N |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
Quality Life Services - New Castle is in 520 FRIENDSHIP STREET, New Castle, PA 16101. Phone: 412-654-7791. Ownership: For profit - Limited Liability company. CMS rates it 3 out of 5 stars overall (health inspection 3, staffing 2, quality measures 3). CMS inspection and staffing detail: total weighted health survey score 63.000; 0 federal fines totaling $0.00; total nursing staff turnover 57.3%.
More about this provider
| The official page describes QLS - New Castle as a skilled nursing facility in the heart of New Castle, Lawrence County, in a recently renovated home with warm colors and textiles in a neighborhood setting, offering a robust calendar of music, art, cooking and special excursions, a central courtyard with a resident-tended garden, and a secured, specialized unit for residents with dementia. | |
| Services and programs | Per the page's FAQ: skilled nursing care, short-term rehabilitation, long-term care, and memory care in a secured, specialized unit for residents with dementia; also respite care, direct admission options, advanced care planning support, and hospice support — the team works directly with Three Rivers Hospice. Activities include music, art, cooking programs, special excursions, and leadership team-hosted activities (baking, crafts, trivia); the campus has a central courtyard with a resident-tended garden. |
| Who it serves | Residents who need medical care, recovery support, or ongoing assistance; individuals living with Alzheimer's disease or other forms of dementia (secured memory care unit), per the opened page's FAQ. |
| Visiting and contact details | Quality Life Services - New Castle, 520 Friendship St., New Castle, PA 16101; P: 724-654-7791; Central Admissions P: 888-835-4557. Hours shown on the page: Mon, Tue, Wed, Thu, Fri: 09:00-17:00. The page invites readers to 'Schedule a private tour at QLS New Castle today!' |
| Website | https://www.qualitylifeservices.com/new-castle/ |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 3 of 5 |
| Health inspection rating | 3 of 5 |
| Staffing rating | 2 of 5 |
| Quality measure rating | 3 of 5 |
| Long-stay quality rating | 4 of 5 |
| Short-stay quality rating | 3 of 5 |
| RN staffing hours per resident per day | 0.48 |
| Total nurse staffing hours per resident per day | 3.43 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 60 |
| Total Weighted Health Survey Score | 63.000 |
| Rating Cycle 2/3 Total Health Score | 72 |
| Rating Cycle 1 Health Deficiency Score | 60 |
| Rating Cycle 2/3 Health Deficiency Score | 72 |
| Rating Cycle 1 Standard Survey Health Date | 2026-05-21 |
| Rating Cycle 1 Total Number of Health Deficiencies | 13 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 12 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 12 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 2 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 4 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.48747 |
| Registered Nurse turnover | 57.7 |
| Nursing Case-Mix Index Ratio | 1.05476 |
| Total nursing staff turnover | 57.3 |
| Reported LPN Staffing Hours per Resident per Day | 0.87269 |
| Reported Licensed Staffing Hours per Resident per Day | 1.35031 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.08095 |
| Registered Nurse hours per resident per day on the weekend | 0.29027 |
| Total number of nurse staff hours per resident per day on the weekend | 3.09071 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Total Amount of Fines in Dollars | 0.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Chain ID | 436 |
| Chain Name | QUALITY LIFE SERVICES |
| Legal Business Name | QUALITY LIFE SERVICES - NEW CASTLE, LLC |
| Chain Average QM Rating | 4.4 |
| Chain Average Staffing Rating | 2.1 |
| Number of Facilities in Chain | 10 |
| Chain Average Overall 5-star Rating | 2.8 |
| Chain Average Health Inspection Rating | 2.4 |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | N |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 145.6 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Lawrence County
- Avalon Care Center — New Castle
- Edison Manor Nursing & Rehabilitation Center — New Castle
- Haven Convalescent Home, Inc — New Castle
Common questions about Quality Life Services - New Castle
Where is Quality Life Services - New Castle located?
Quality Life Services - New Castle is at 520 FRIENDSHIP STREET, New Castle, Pennsylvania 16101.
What care and services does Quality Life Services - New Castle offer?
Quality Life Services - New Castle offers skilled nursing, rehab services, skilled nursing care, rehabilitation services.
Is Quality Life Services - New Castle Medicare-certified?
Yes. Quality Life Services - New Castle is certified for both Medicare and Medicaid.
What is Quality Life Services - New Castle's quality rating?
CMS gives Quality Life Services - New Castle an overall star rating of 3 out of 5.
How do I contact Quality Life Services - New Castle?
Call Quality Life Services - New Castle at 412-654-7791.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in Pennsylvania can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.