Nursing home / skilled nursing
Zerbe Sisters Nursing Center,
Nursing home / skilled nursing in Narvon, Pennsylvania
| Provider details | |
|---|---|
| Address | 2499 ZERBE ROAD |
| City | Narvon |
| State | Pennsylvania |
| ZIP code | 17555 |
| County | Lancaster |
| Phone | 717-445-4551 |
| Website | https://www.zerbesisters.com/ |
| CMS certification number (CCN) | 395326 |
| Ownership | For profit - Corporation |
| Certified beds | 87 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | March 18, 1975 |
| Located in a hospital | N |
| Continuing care retirement community | Y |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
Zerbe Sisters Nursing Center, is in 2499 ZERBE ROAD, Narvon, PA 17555. Phone: 717-445-4551. Ownership: For profit - Corporation. CMS rates it 5 out of 5 stars overall (health inspection 5, staffing 4, quality measures 5). CMS inspection and staffing detail: total weighted health survey score 8.000; 1 federal fines totaling $10033.00; total nursing staff turnover 57.1%.
More about this provider
| Family-founded in 1958, Zerbe Retirement Community in Narvon is a 60-acre campus in northeastern Lancaster County offering independent living cottages, personal care, and skilled nursing, treating residents like family with care built around changing needs. | |
| Services and programs | Three levels on one campus: Independent Living at Woodland Heights, Personal Care at Harvest View, and Skilled Nursing at Zerbe Sisters Skilled Nursing Center; skilled nursing offers 24 hours a day, seven days a week care by licensed and certified RNs, LPNs, and CNAs, rehabilitation services with physical, occupational, and speech therapists, and social and recreational events and therapeutic and restorative activities |
| Who it serves | Residents needing differing levels of care, from independent living to personal care help with daily activities to 24/7 skilled nursing |
| Visiting and contact details | Contact us to schedule a tour / arrange a tour; Zerbe Retirement Community, 2499 Zerbe Rd, Narvon, PA 17555; phone +1 717-445-4551 |
| Website | https://www.zerbesisters.com/ |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 5 of 5 |
| Health inspection rating | 5 of 5 |
| Staffing rating | 4 of 5 |
| Quality measure rating | 5 of 5 |
| Long-stay quality rating | 5 of 5 |
| Short-stay quality rating | 4 of 5 |
| RN staffing hours per resident per day | 0.62 |
| Total nurse staffing hours per resident per day | 4.32 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 8 |
| Total Weighted Health Survey Score | 8.000 |
| Rating Cycle 2/3 Total Health Score | 8 |
| Rating Cycle 1 Health Deficiency Score | 8 |
| Rating Cycle 2/3 Health Deficiency Score | 8 |
| Rating Cycle 1 Standard Survey Health Date | 2026-04-16 |
| Rating Cycle 1 Total Number of Health Deficiencies | 1 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 2 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 0 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 1 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 0 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.32606 |
| Registered Nurse turnover | 36.4 |
| Nursing Case-Mix Index Ratio | 0.94030 |
| Total nursing staff turnover | 57.1 |
| Reported LPN Staffing Hours per Resident per Day | 1.10949 |
| Reported Licensed Staffing Hours per Resident per Day | 1.72711 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.59342 |
| Registered Nurse hours per resident per day on the weekend | 0.32690 |
| Total number of nurse staff hours per resident per day on the weekend | 3.88146 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 1 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Total Amount of Fines in Dollars | 10033.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Legal Business Name | ZERBE SISTERS NURSING CENTER, INC. |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | Y |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 76.4 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Lancaster County
- Maple Farm — Akron
- Newport Meadows Health And Rehabilitation Center — Christiana
- St Anne's Retirement Community — Columbia
Common questions about Zerbe Sisters Nursing Center,
Where is Zerbe Sisters Nursing Center, located?
Zerbe Sisters Nursing Center, is at 2499 ZERBE ROAD, Narvon, Pennsylvania 17555.
What care and services does Zerbe Sisters Nursing Center, offer?
Zerbe Sisters Nursing Center, offers skilled nursing, rehab services, skilled nursing care, rehabilitation services.
Is Zerbe Sisters Nursing Center, Medicare-certified?
Yes. Zerbe Sisters Nursing Center, is certified for both Medicare and Medicaid.
What is Zerbe Sisters Nursing Center,'s quality rating?
CMS gives Zerbe Sisters Nursing Center, an overall star rating of 5 out of 5.
How do I contact Zerbe Sisters Nursing Center,?
Call Zerbe Sisters Nursing Center, at 717-445-4551.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in Pennsylvania can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.