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Hospice

Family Pillars Palliative Care Hospice, Llc

Hospice in Center Valley, Pennsylvania

Checked November 8, 2026

Provider details
Address4801 SAUCON CREEK ROAD
CityCenter Valley
StatePennsylvania
ZIP code18034
CountyLEHIGH
Phone(201) 218-1447
Websitehttps://familypillarshospice.com/
CMS certification number (CCN)391795
OwnershipFor-Profit
CertificationMedicare-certified hospice (CMS)
Care typeshospice
Services offeredhospice care
Palliative services basisNot determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program.
CMS quality noteCMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here.

Family Pillars Palliative Care Hospice, Llc is in 4801 SAUCON CREEK ROAD, Center Valley, PA 18034. Phone: (201) 218-1447. Ownership: For-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 48.39.

More about this provider

Family Pillars Hospice presents its mission as delivering high-quality care that upholds the dignity of individuals facing life-limiting illnesses — 'Providing Compassionate Care and Comfort Through Life's Journey' — centrally located throughout the Lehigh Valley with offices in Bethlehem and Center Valley, working closely with nursing homes, assisted livings, and skilled nursing facilities
Services and programsHospice care provided at home or in Nursing Homes, Assisted Livings, and Skilled Nursing facilities throughout Northampton and Lehigh Counties, extending to Upper Bucks County, Carbon County, Berks and parts of Schuylkill County; Family Pillars Kids Camp — a camp providing a safe and healthy environment to assess and address the unique grief experienced by children and adolescents through team building and trust exercises, with art, music, and pet therapy and education by licensed social workers and chaplains; Volunteer program — volunteers fill roles from direct contact with patients to clerical and fundraising support, alongside paid clinical and administrative staff; Referrals are open to physicians' offices, hospital networks, and family members
Who it servesIndividuals facing life-limiting illnesses and their families in the Lehigh Valley; children and adolescents experiencing grief (through Family Pillars Kids Camp)
Visiting and contact detailsThe site states the operator has offices in Bethlehem and Center Valley and prints its Bethlehem address: Family Pillars Hospice, 3910 Adler Pl Ste 130, Bethlehem, PA 18017; volunteer applications can be mailed or hand delivered to that Bethlehem address. No Center Valley street address or phone number is printed on the pages read
Websitehttps://familypillarshospice.com/

Quality measures

Source: CMS

HIS and claims-based measures — Source: CMS
MeasureScoreReporting period
Average Daily Census7801/01/2024 - 12/31/2024
Care Provided in Home1301/01/2024 - 12/31/2024
CHC/GIP provided (% days)5201/01/2023 - 12/31/2024
Percent of Patients with Cancer1101/01/2024 - 12/31/2024
Percent of Patients with Stroke1601/01/2024 - 12/31/2024
Provided Routine Home Care onlyNo01/01/2022 - 12/31/2024
Visits near death (% decedents)9201/01/2023 - 12/31/2024
Hospice Care Index Overall Score801/01/2023 - 12/31/2024
Care Provided in Nursing Facility001/01/2024 - 12/31/2024
Percent of Patients with Dementia3801/01/2024 - 12/31/2024
Care Provided in All other locations001/01/2024 - 12/31/2024
Gaps in nursing visits (% elections)7501/01/2023 - 12/31/2024
Hospice Visits in the Last Days of Life67.101/01/2023 - 12/31/2024
Late live discharges (% live discharges)4601/01/2023 - 12/31/2024
Care Provided in Assisted Living Facility7901/01/2024 - 12/31/2024
Care Provided in Skilled Nursing Facility801/01/2024 - 12/31/2024
Early live discharges (% live discharges)5101/01/2023 - 12/31/2024
Per-beneficiary spending (U.S. dollars $)4801/01/2023 - 12/31/2024
Percent of Patients with Other Conditions1301/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Screening87.9010/01/2024 - 09/30/2025
Care Provided in Inpatient Hospice Facility001/01/2024 - 12/31/2024
Hospice and Palliative Care Pain Assessment84.2110/01/2024 - 09/30/2025
Care Provided in Inpatient Hospital Facility001/01/2024 - 12/31/2024
Percent of Patients with Respiratory disease601/01/2024 - 12/31/2024
Hospice and Palliative Care Dyspnea Screening93.1510/01/2024 - 09/30/2025
Hospice and Palliative Care Dyspnea Treatment100.0010/01/2024 - 09/30/2025
Skilled nursing minutes on weekends (% minutes)1001/01/2023 - 12/31/2024
Hospice and Palliative Care Treatment Preferences93.5510/01/2024 - 09/30/2025
Burdensome transitions, Type 1 (% live discharges)8901/01/2023 - 12/31/2024
Burdensome transitions, Type 2 (% live discharges)4501/01/2023 - 12/31/2024
Percent of Patients with Circulatory/heart disease2101/01/2024 - 12/31/2024
Provided Routine Home Care and other levels of careYes01/01/2022 - 12/31/2024
Hospice and Palliative Care Composite Process Measure48.3910/01/2024 - 09/30/2025
Beliefs & Values Addressed (if desired by the patient)56.4510/01/2024 - 09/30/2025
Nurse care minutes per routine home care days (minutes)6701/01/2023 - 12/31/2024
Patient Treated with an Opioid Who Are Given a Bowel Regimen100.0010/01/2024 - 09/30/2025
Hospice served at least 1 patient enrolled in Medicare Advantage during one yearYes01/01/2024 - 12/31/2024
Hospice served at least 1 patient with both Medicare and Medicaid coverage during one yearYes01/01/2024 - 12/31/2024
Hospice CAHPS survey — Source: CMS
MeasureScoreReporting period
EMO_REL_MBVNot Applicable
Family caregiver survey ratingNot Applicable
The hospice team always communicated well83
The hospice team usually communicated well10
Caregivers rated the hospice agency a 7 or 812
The hospice team always provided timely help85
Caregivers rated the hospice agency a 9 or 1086
The hospice team usually provided timely help9
YES, they would probably recommend the hospice10
Caregivers rated the hospice agency a 6 or lower2
YES, they would definitely recommend the hospice88
The hospice team sometimes or never communicated well7
The hospice team always treated the patient with respect94
The hospice team sometimes or never provided timely help6
The hospice team usually treated the patient with respect5
The patient always got the help they needed for pain and symptoms80
The patient usually got the help they needed for pain and symptoms16
NO, they would probably not or definitely not recommend the hospice2
The hospice team sometimes or never treated the patient with respect1
The hospice team provided the right amount of emotional and spiritual support94
The patient sometimes or never got the help they needed for pain and symptoms4
The hospice team did |not| provide the right amount of emotional and spiritual support6

Who pays for hospice?

What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:

Hospice guide · Paying for care

Other hospice in LEHIGH County

Common questions about Family Pillars Palliative Care Hospice, Llc

Where is Family Pillars Palliative Care Hospice, Llc located?

Family Pillars Palliative Care Hospice, Llc is at 4801 SAUCON CREEK ROAD, Center Valley, Pennsylvania 18034.

What care and services does Family Pillars Palliative Care Hospice, Llc offer?

Family Pillars Palliative Care Hospice, Llc offers hospice, hospice care.

Is Family Pillars Palliative Care Hospice, Llc Medicare-certified?

Medicare-certified hospice (CMS).

How do I contact Family Pillars Palliative Care Hospice, Llc?

Call Family Pillars Palliative Care Hospice, Llc at (201) 218-1447.

How much does hospice cost?

Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.

Does Medicare pay for hospice?

Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.

What is the difference between hospice and palliative care?

Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.

Who else pays for hospice besides Medicare?

Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.

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