Hospice
Family Hospice
Hospice in Altoona, Pennsylvania
| Provider details | |
|---|---|
| Address | 20 SHERATON DRIVE |
| City | Altoona |
| State | Pennsylvania |
| ZIP code | 16601 |
| County | BLAIR |
| Phone | (814) 946-5411 |
| Website | https://www.upmc.com/services/home-health-care/hospice/locations/central-pa |
| CMS certification number (CCN) | 391505 |
| Ownership | Non-Profit |
| Certification | Medicare-certified hospice (CMS) |
| Care types | hospice |
| Services offered | hospice care |
| Palliative services basis | Not determinable from the CMS Hospice General Information file (no palliative field); left unset rather than guessed. Hospice records carry this flag when a source shows a palliative program. |
| CMS quality note | CMS publishes hospice quality (HIS/CAHPS) measures per provider in the separate Hospice - Provider Data file; no quality value is carried in the General Information file used for this record, so none is stated here. |
Family Hospice is in 20 SHERATON DRIVE, Altoona, PA 16601. Phone: (814) 946-5411. Ownership: Non-Profit. It is a Medicare-certified hospice listed in the CMS Hospice General Information file. CMS HIS composite process measure score: 99.17.
More about this provider
| Family Hospice, Part of UPMC, has been providing expert end-of-life care to patients and families for more than 30 years, with care designed to ease pain, symptoms, and stress of life-limiting illness and to support caregivers in providing the highest possible quality of life | |
| Services and programs | Expert end-of-life hospice care designed to ease the pain, symptoms, and stress of life-limiting illness, honoring the individual's goals and values; care provided in private homes, skilled nursing, assisted living and personal care residences, and hospitals; Family Hospice physicians are board-certified experts in hospice and palliative medicine; Bereavement support for families under care plus community outreach for those experiencing loss; donor-funded support grants covering needs outside insurance (emergency utility or fuel costs, medications, air conditioners, groceries, bed sheets, neck pillows, hospital gowns, comfort bags, educational and spiritual care resources, outreach to widows and widowers, and quality-of-life opportunities); 'We Honor Veterans' recognition for patients who served in the military; annual Lights of Love tribute event with grief services for children, adults, and families |
| Who it serves | Patients with life-limiting illness and their families and caregivers in Central Pennsylvania; bereavement and grief services also serve children, adults, and families in the community, and veteran patients receive 'We Honor Veterans' recognition |
| Visiting and contact details | Family Hospice — Altoona: 20 Sheraton Drive, Altoona, PA 16601. Toll Free: 1-800-445-6262 (also the number given for bereavement resources). Memorial gifts contact: Kim Helsel, Director of Development/Marketing and Communications, Phone: 814-947-7024, helselkd@upmc.edu; memorial contributions may be made to Family Hospice, 20 Sheraton Drive, Altoona, PA 16601 |
| Website | https://www.upmc.com/services/home-health-care/hospice/locations/central-pa |
Quality measures
Source: CMS
| Measure | Score | Reporting period |
|---|---|---|
| Average Daily Census | 394 | 01/01/2024 - 12/31/2024 |
| Care Provided in Home | 71 | 01/01/2024 - 12/31/2024 |
| CHC/GIP provided (% days) | 95 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Cancer | 34 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Stroke | 8 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care only | No | 01/01/2022 - 12/31/2024 |
| Visits near death (% decedents) | 50 | 01/01/2023 - 12/31/2024 |
| Hospice Care Index Overall Score | 10 | 01/01/2023 - 12/31/2024 |
| Care Provided in Nursing Facility | 1 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Dementia | 12 | 01/01/2024 - 12/31/2024 |
| Care Provided in All other locations | 0 | 01/01/2024 - 12/31/2024 |
| Gaps in nursing visits (% elections) | 32 | 01/01/2023 - 12/31/2024 |
| Hospice Visits in the Last Days of Life | 55.6 | 01/01/2023 - 12/31/2024 |
| Late live discharges (% live discharges) | 35 | 01/01/2023 - 12/31/2024 |
| Care Provided in Assisted Living Facility | 6 | 01/01/2024 - 12/31/2024 |
| Care Provided in Skilled Nursing Facility | 19 | 01/01/2024 - 12/31/2024 |
| Early live discharges (% live discharges) | 77 | 01/01/2023 - 12/31/2024 |
| Per-beneficiary spending (U.S. dollars $) | 11 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Other Conditions | 22 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Screening | 99.36 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospice Facility | 2 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Pain Assessment | 100.00 | 10/01/2024 - 09/30/2025 |
| Care Provided in Inpatient Hospital Facility | 2 | 01/01/2024 - 12/31/2024 |
| Percent of Patients with Respiratory disease | 10 | 01/01/2024 - 12/31/2024 |
| Hospice and Palliative Care Dyspnea Screening | 100.00 | 10/01/2024 - 09/30/2025 |
| Hospice and Palliative Care Dyspnea Treatment | 99.86 | 10/01/2024 - 09/30/2025 |
| Skilled nursing minutes on weekends (% minutes) | 62 | 01/01/2023 - 12/31/2024 |
| Hospice and Palliative Care Treatment Preferences | 100.00 | 10/01/2024 - 09/30/2025 |
| Burdensome transitions, Type 1 (% live discharges) | 44 | 01/01/2023 - 12/31/2024 |
| Burdensome transitions, Type 2 (% live discharges) | 61 | 01/01/2023 - 12/31/2024 |
| Percent of Patients with Circulatory/heart disease | 14 | 01/01/2024 - 12/31/2024 |
| Provided Routine Home Care and other levels of care | Yes | 01/01/2022 - 12/31/2024 |
| Hospice and Palliative Care Composite Process Measure | 99.17 | 10/01/2024 - 09/30/2025 |
| Beliefs & Values Addressed (if desired by the patient) | 99.97 | 10/01/2024 - 09/30/2025 |
| Nurse care minutes per routine home care days (minutes) | 86 | 01/01/2023 - 12/31/2024 |
| Patient Treated with an Opioid Who Are Given a Bowel Regimen | 99.92 | 10/01/2024 - 09/30/2025 |
| Hospice served at least 1 patient enrolled in Medicare Advantage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Hospice served at least 1 patient with both Medicare and Medicaid coverage during one year | Yes | 01/01/2024 - 12/31/2024 |
| Measure | Score | Reporting period |
|---|---|---|
| EMO_REL_MBV | Not Applicable | |
| Family caregiver survey rating | Not Applicable | |
| The hospice team always communicated well | 83 | |
| The hospice team usually communicated well | 11 | |
| Caregivers rated the hospice agency a 7 or 8 | 15 | |
| The hospice team always provided timely help | 76 | |
| Caregivers rated the hospice agency a 9 or 10 | 80 | |
| The hospice team usually provided timely help | 13 | |
| YES, they would probably recommend the hospice | 12 | |
| Caregivers rated the hospice agency a 6 or lower | 5 | |
| YES, they would definitely recommend the hospice | 83 | |
| The hospice team sometimes or never communicated well | 6 | |
| The hospice team always treated the patient with respect | 91 | |
| The hospice team sometimes or never provided timely help | 11 | |
| The hospice team usually treated the patient with respect | 7 | |
| The patient always got the help they needed for pain and symptoms | 79 | |
| The patient usually got the help they needed for pain and symptoms | 13 | |
| NO, they would probably not or definitely not recommend the hospice | 5 | |
| The hospice team sometimes or never treated the patient with respect | 2 | |
| The hospice team provided the right amount of emotional and spiritual support | 88 | |
| The patient sometimes or never got the help they needed for pain and symptoms | 8 | |
| The hospice team did |not| provide the right amount of emotional and spiritual support | 12 |
Who pays for hospice?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- What Medicare hospice covers and what you may still pay
- Hospice Room and Board in a Nursing Home: Who Pays?
Hospice guide · Paying for care
Other hospice in BLAIR County
- Adoration Hospice — Altoona
- Aseracare Hospice — Altoona
- Gentiva Ii — Altoona
Common questions about Family Hospice
Where is Family Hospice located?
Family Hospice is at 20 SHERATON DRIVE, Altoona, Pennsylvania 16601.
What care and services does Family Hospice offer?
Family Hospice offers hospice, hospice care.
Is Family Hospice Medicare-certified?
Medicare-certified hospice (CMS).
How do I contact Family Hospice?
Call Family Hospice at (814) 946-5411.
How much does hospice cost?
Medicare pays the hospice agency for your care. You pay no deductible. You pay up to $5 for each pain or symptom drug you get as an outpatient. You pay 5% of the Medicare-approved cost for a short inpatient respite stay. Most families pay little or nothing for hospice care itself. See our guide to hospice care costs and who pays for the full picture.
Does Medicare pay for hospice?
Yes. Medicare Part A pays for hospice when a doctor says you have 6 months or less to live if the illness runs its normal course. You choose comfort care over care to cure the illness. Hospice is paid by Original Medicare even if you have a Medicare Advantage plan. Your Advantage plan still covers care that is not part of the hospice benefit.
What is the difference between hospice and palliative care?
Palliative care is comfort care that can start at any stage of a serious illness. You can get it while you still get treatment to cure the illness. Hospice is palliative care for the end of life. It starts when a doctor says you have 6 months or less to live, and you stop treatment aimed at a cure.
Who else pays for hospice besides Medicare?
Medicaid pays for hospice in most states for people who qualify. The VA covers hospice for veterans. Most private health plans and long-term care insurance plans cover hospice too. Many hospices also give care to people who cannot pay.