In-home care
Thekey Of Ohio, Llc
In-home care in Upper Arlington, Ohio
| Provider details | |
|---|---|
| Address | 1880 MACKENZIE SUITE 201 |
| City | Upper Arlington |
| State | Ohio |
| ZIP code | 43220 |
| County | Franklin |
| Phone | 614-481-8888 |
| Website | https://thekey.com/locations/columbus |
| alysce.craig@thekey.com | |
| License number | 0301HHN |
| License type | Nonmedical Home Health Services — Ohio Department of Health license (Ohio's non-medical in-home care category) |
| Licensing status | ACTIVE |
| Licensed since | 09/30/2022 |
| Care types | in-home care |
| Services offered | nonmedical in-home care services |
| CMS quality note | Licensed by the Ohio Department of Health. |
Photos
Photos from the provider's own website.
TheKey provides personalized home care across the Columbus area from its office at 1880 Mackenzie Drive. Care ranges from a few hours of companionship to live-in and 24/7 support, and includes specialized Alzheimer's and dementia care, end-of-life care, and respite care for family caregivers. Every plan is built around the person using the Balanced Care Method, which supports a sharp mind, a strong body, and full, purposeful days through cognitive stimulation, nutritious meals, movement, social connection, meaningful activities, and restful sleep. Each client is matched with a caregiver and backed by a Caregiver Manager and a Client Success Manager who are available around the clock.
More about this provider
| TheKey's Columbus pages describe personalized, non-medical home care built on its proprietary Balanced Care Method, a whole-person approach with six pillars — cognitive stimulation, nutritious meals, physical movement, social connection, meaningful activities, and restful sleep — delivered by local Columbus caregivers and care managers backed by TheKey's nationwide network and 25+ years of home care experience; care begins with a conversation and an in-home assessment to build a personalized plan around the individual's routines, preferences, and goals. | |
| Services and programs | Personalized non-medical in-home care in Columbus, available as hourly visits, extended shifts, 24/7 care, or live-in support: in-home care including personal care support (bathing, grooming, dressing, mobility assistance), daily living help (meal preparation, light housekeeping, medication reminders), transportation to appointments, errands and social activities, and companionship; Alzheimer's and dementia care (specialized memory care using the Balanced Care Method, including daily assistance adapted to cognitive abilities, gentle redirection, safety monitoring and fall prevention, meaningful memory-stimulating activities, and family guidance); end-of-life care (comfort-focused care complementing hospice or standalone, including pain and symptom management assistance, personal care, companionship, and family guidance); and respite care (regular or short-notice relief for family caregivers). |
| Who it serves | Columbus-area older adults who want to stay engaged and independent at home; people diagnosed with Alzheimer's disease or another form of dementia or experiencing memory changes; people with an advanced, life-limiting illness who want to remain at home; and primary family caregivers who need regular breaks or temporary coverage. |
| Visiting and contact details | TheKey Columbus office: 1880 Mackenzie Dr, Suite 207, Columbus, Ohio 43220; phone 614-481-8888. The location page states a dedicated Caregiver Manager and Client Success Manager are available 24/7, and care is delivered as hourly, 24/7, or live-in support wherever the client calls home in the Columbus area. |
| Website | https://thekey.com/locations/columbus |
Who pays for in-home care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Home Care Versus Adult Day: Cost and Coverage Side by Side
- Home Care vs Home Health: What Differs, Who Pays, and How Families Mix Both
In-home care guide · Paying for care
Other in-home care in Franklin County
- Honor Care Services Ohio, Llc — Upper Arlington
- Journey Care Ohio — Bexley
- Merve Care Llc — Bexley
Common questions about Thekey Of Ohio, Llc
Where is Thekey Of Ohio, Llc located?
Thekey Of Ohio, Llc is at 1880 MACKENZIE SUITE 201, Upper Arlington, Ohio 43220.
What care and services does Thekey Of Ohio, Llc offer?
Thekey Of Ohio, Llc offers in-home care, nonmedical in-home care services.
How do I contact Thekey Of Ohio, Llc?
Call Thekey Of Ohio, Llc at 614-481-8888.
How much does home care cost?
The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in Ohio can be higher or lower. See our guide to home care costs and who pays for the full picture.
Does Medicare pay for home care?
No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.
What is the difference between home care and home health?
Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.
Who else pays for home care besides Medicare?
Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.