Nursing home / skilled nursing
Otterbein Portage Valley
Nursing home / skilled nursing in Pemberville, Ohio
| Provider details | |
|---|---|
| Address | 20311 PEMBERVILLE RD |
| City | Pemberville |
| State | Ohio |
| ZIP code | 43450 |
| County | Wood |
| Phone | 419-833-7000 |
| CMS certification number (CCN) | 365571 |
| Ownership | Non profit - Corporation |
| Certified beds | 50 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | December 15, 1981 |
| Located in a hospital | N |
| Continuing care retirement community | Y |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
Otterbein Portage Valley is in 20311 PEMBERVILLE RD, Pemberville, OH 43450. Phone: 419-833-7000. Ownership: Non profit - Corporation. CMS rates it 4 out of 5 stars overall (health inspection 3, staffing 3, quality measures 5).
Otterbein Pemberville is a life plan community on a 165-acre campus in Pemberville, about 30 minutes south of Toledo, made for adults 55 and older. It offers independent living in patio homes, villas and apartments, assisted living at The Oakwood, and — when more care is needed — skilled nursing, long-term care, memory support and post-acute rehabilitation, all on the same campus. The community welcomes couples whose care needs differ, and it offers flexible contract options, including a month-to-month rental with no required upfront investment. To learn more or schedule a tour, call (419) 833-7000; long-term care and rehab questions go to (419) 833-8915. CMS inspection and staffing detail: total weighted health survey score 45.000; 0 federal fines totaling $0.00; total nursing staff turnover 49.1%.
More about this provider
| Otterbein Pemberville's page on the Otterbein SeniorLife website describes a 165-acre life plan community (continuing care retirement community) in Pemberville, about 30 minutes south of Toledo, for adults 55+. It offers independent living, assisted living at The Oakwood, skilled nursing and long-term care, memory support, and post-acute and rehabilitation care, so residents can move between levels of care on one campus. | |
| Services and programs | Independent living (patio homes, villa homes and apartments), Assisted living (The Oakwood Assisted Living), Skilled nursing / nursing care, Long-term care, Memory support, Post-acute and rehabilitation care, Onsite wellness services, Scheduled transportation services |
| Who it serves | Adults 55 and older; the site describes Otterbein Pemberville as a life plan community for adults 55+ and says it welcomes couples with different care needs to remain together on campus. |
| Payment types it states | Flexible contract options, including a standard month-to-month rental fee with no required upfront investment — the site states Otterbein never requires residents to turn over their home or assets |
| Visiting and contact details | Address: 20311 Pemberville Road, Pemberville, Ohio 43450. Main phone (419) 833-7000; Independent Living (419) 833-8917; Assisted Living (419) 833-8917; Memory Support, Long-Term Care and Post-Acute & Rehab Care (419) 833-8915; Fax (419) 754-2456. The site invites readers to schedule a tour. Visiting hours are not published on the page read. |
| Website | https://otterbein.org/find-a-location/pemberville/ |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 4 of 5 |
| Health inspection rating | 3 of 5 |
| Staffing rating | 3 of 5 |
| Quality measure rating | 5 of 5 |
| Long-stay quality rating | 5 of 5 |
| Short-stay quality rating | 4 of 5 |
| RN staffing hours per resident per day | 0.72 |
| Total nurse staffing hours per resident per day | 3.34 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 32 |
| Total Weighted Health Survey Score | 45.000 |
| Rating Cycle 2/3 Total Health Score | 84 |
| Rating Cycle 1 Health Deficiency Score | 32 |
| Rating Cycle 2/3 Health Deficiency Score | 84 |
| Rating Cycle 1 Standard Survey Health Date | 2025-06-18 |
| Rating Cycle 1 Total Number of Health Deficiencies | 8 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 17 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 5 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 5 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 9 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.37286 |
| Registered Nurse turnover | 45.5 |
| Nursing Case-Mix Index Ratio | 0.97349 |
| Total nursing staff turnover | 49.1 |
| Reported LPN Staffing Hours per Resident per Day | 0.59519 |
| Reported Licensed Staffing Hours per Resident per Day | 1.31269 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.02401 |
| Registered Nurse hours per resident per day on the weekend | 0.46649 |
| Total number of nurse staff hours per resident per day on the weekend | 3.02832 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Total Amount of Fines in Dollars | 0.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Chain ID | 389 |
| Chain Name | OTTERBEIN SENIORLIFE |
| Legal Business Name | OTTERBEIN PORTAGE VALLEY INC |
| Chain Average QM Rating | 4.4 |
| Chain Average Staffing Rating | 3.3 |
| Number of Facilities in Chain | 20 |
| Chain Average Overall 5-star Rating | 3.4 |
| Chain Average Health Inspection Rating | 2.9 |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | N |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 46.6 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Wood County
- Bowling Green Manor — Bowling Green
- Willows At Bowling Green The — Bowling Green
- Wood Haven Health Care Senior Living & Rehab — Bowling Green
Common questions about Otterbein Portage Valley
Where is Otterbein Portage Valley located?
Otterbein Portage Valley is at 20311 PEMBERVILLE RD.
What care and services does Otterbein Portage Valley offer?
Otterbein Portage Valley offers skilled nursing, rehab services, skilled nursing care, rehabilitation services.
Is Otterbein Portage Valley Medicare-certified?
Yes. Otterbein Portage Valley is certified for both Medicare and Medicaid.
What is Otterbein Portage Valley's quality rating?
CMS gives Otterbein Portage Valley an overall star rating of 4 out of 5.
How do I contact Otterbein Portage Valley?
Call Otterbein Portage Valley at 419-833-7000.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in Ohio can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.