In-home care
True Care
In-home care in White Plains, New York
| Provider details | |
|---|---|
| Address | 199 MAIN STREET |
| City | White Plains |
| State | New York |
| ZIP code | 10602 |
| County | Westchester |
| Phone | 646-668-5898 |
| Website | https://truecareny.com/locations/white-plains-ny/ |
| Ownership | Business Corporation |
| License number | 1388L002 |
| License type | Licensed Home Care Services Agency (LHCSA) — Article 36, New York Public Health Law |
| Licensing status | Licensed — New York State Department of Health, Licensed Home Care Services Agency (LHCSA) |
| Care types | in-home care |
| Services offered | Home Health Aide, Homemaker, Housekeeper, Medical Social Services, Nursing, Personal Care, Therapy - Occupational, Therapy - Physical, Therapy - Speech Language Pathology |
| CMS quality note | Licensed by the New York State Department of Health. |
True Care is in 199 MAIN STREET, White Plains, NY 10602. Phone: 646-668-5898. It is a Licensed Home Care Services Agency (operating certificate 1388L002) licensed by the New York State Department of Health. Its NYSDOH certification record lists these services: Home Health Aide, Homemaker, Housekeeper, Medical Social Services, Nursing, Personal Care, Therapy - Occupational, Therapy - Physical, Therapy - Speech Language Pathology.
More about this provider
| True Care's White Plains office is the Westchester County face of its licensed New York home care agency (founded 2009). Its own site says the office connects Westchester clients to home care, nursing, private-pay and support services, with dedicated teams for the area's Spanish-speaking community and staff speaking 13+ languages. | |
| Services and programs | Home Care Services delivered by Home Health Aides (HHAs), Registered Nurses (RNs) and Licensed Practical Nurses (LPNs); Nursing Services (medical transportation, wound care, infusion therapy, care management, medication administration and management, ongoing health assessment); Private Client Services (private-pay home care); Support Services (Medicaid eligibility assistance, home-based medical care, remote patient monitoring, medical transportation, chronic care management, Community Health Initiatives team care plans); Caregiver Certification program (PCA training). The White Plains location page adds in-person enrollment help and connection to certified caregivers, caregiver careers, community health initiatives, educational resources and support services. |
| Who it serves | Per the site's services page: older adults and people with disabilities needing support at home; people with an injury, chronic illness, or disability for nursing services. The White Plains page notes the office specializes in serving Westchester County's Spanish-speaking community and works with clients across all cultures and language backgrounds. |
| Languages | The White Plains location page states the agency speaks 13+ different languages, including: Arabic, Bengali, Cantonese, French, Georgian, Haitian Creole, Korean, Mandarin Chinese, Russian, Spanish, Uzbek, and Vietnamese. |
| Payment types it states | Per the site's services page: 'True Care currently accepts Medicare and Medicaid Long-Term Care (LTC) plans and private pay for services.' |
| Visiting and contact details | White Plains office: 199 Main St, Suite 300, White Plains, NY 10601; phone 646-668-5898; email info@truecareny.com; hours 9:00 AM – 5:00 PM Monday–Friday. Per the location page FAQ, visitors can come in person to enroll in home care services and connect with certified caregivers. |
| Website | https://truecareny.com/locations/white-plains-ny/ |
Who pays for in-home care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Home Care Versus Adult Day: Cost and Coverage Side by Side
- Home Care vs Home Health: What Differs, Who Pays, and How Families Mix Both
In-home care guide · Paying for care
Other in-home care in Westchester County
- A & A Staffing Health Care Services — White Plains
- Able Health Care Service, Inc. — White Plains
- Anchor Health Homecare Services Inc — White Plains
Common questions about True Care
Where is True Care located?
True Care is at 199 MAIN STREET, White Plains, New York 10602.
What care and services does True Care offer?
True Care offers in-home care, Home Health Aide, Homemaker, Housekeeper, Medical Social Services, Nursing, Personal Care, Therapy - Occupational.
How do I contact True Care?
Call True Care at 646-668-5898.
How much does home care cost?
The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in New York can be higher or lower. See our guide to home care costs and who pays for the full picture.
Does Medicare pay for home care?
No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.
What is the difference between home care and home health?
Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.
Who else pays for home care besides Medicare?
Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.