Nursing home / skilled nursing
The Pines At Utica Center For Nursing And Rehab
Nursing home / skilled nursing in Utica, New York
| Provider details | |
|---|---|
| Address | 1800 BUTTERFIELD AVE |
| City | Utica |
| State | New York |
| ZIP code | 13501 |
| County | Oneida |
| Phone | 315-797-3570 |
| Website | https://pinesutica.com/ |
| CMS certification number (CCN) | 335374 |
| Ownership | For profit - Limited Liability company |
| Certified beds | 117 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | January 14, 1973 |
| Located in a hospital | N |
| Continuing care retirement community | N |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
The Pines At Utica Center For Nursing And Rehab is in 1800 BUTTERFIELD AVE, Utica, NY 13501. Phone: 315-797-3570. Ownership: For profit - Limited Liability company. CMS rates it 2 out of 5 stars overall (health inspection 2, staffing 2, quality measures 2). CMS inspection and staffing detail: total weighted health survey score 60.000; 2 federal fines totaling $39286.00; total nursing staff turnover 46.2%.
More about this provider
| The facility's own site says it provides post-acute rehabilitation and long-term care services, including a myriad of medical and therapy services, with around-the-clock care for those living with chronic illnesses and disabilities, Passport personalized therapy, telehealth, diagnostics, home care, and hospice; it is an affiliate of National Health Care Associates | |
| Services and programs | Post-acute rehabilitation; long-term skilled nursing; short-term care including physical therapy, occupational therapy, and speech therapy; heart failure services; pulmonary disease management (on-site respiratory therapists, tracheotomy/tracheostomy care, COPD, CPAP/BiPAP); neurology and stroke rehabilitation; orthopedic injuries and post-surgical care; diabetes management including hemodialysis; advanced wound care; amputee rehabilitation; IV therapy and Total Parenteral Nutrition (TPN); advanced cardiac and pulmonary capabilities; long-term care (24-hour skilled nursing, medication management, recreation and spiritual programs, restorative care); respite care; palliative care; hospice program; remote patient monitoring (Circadia Health); telehealth |
| Who it serves | People living with chronic illnesses and disabilities who need around-the-clock care; individuals requiring around-the-clock assistance due to illness, frailty, or other challenges; short-term rehabilitation guests recovering from physical or post-operative challenges |
| Payment types it states | Site states that for short-term guests it works with Medicare and insurance carriers on paperwork; no fuller list of accepted payment types published on the page read |
| Visiting and contact details | The Pines at Utica Center for Nursing and Rehabilitation, 1800 Butterfield Avenue, Utica, NY 13501; phone 315.797.3570 |
| Website | https://pinesutica.com/ |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 2 of 5 |
| Health inspection rating | 2 of 5 |
| Staffing rating | 2 of 5 |
| Quality measure rating | 2 of 5 |
| Long-stay quality rating | 3 of 5 |
| Short-stay quality rating | 1 of 5 |
| RN staffing hours per resident per day | 0.36 |
| Total nurse staffing hours per resident per day | 3.88 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 60 |
| Total Weighted Health Survey Score | 60.000 |
| Rating Cycle 2/3 Total Health Score | 60 |
| Rating Cycle 1 Health Deficiency Score | 60 |
| Rating Cycle 2/3 Health Deficiency Score | 60 |
| Rating Cycle 1 Standard Survey Health Date | 2025-07-22 |
| Rating Cycle 1 Total Number of Health Deficiencies | 10 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 7 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 9 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 2 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 4 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.54585 |
| Registered Nurse turnover | 63.6 |
| Nursing Case-Mix Index Ratio | 1.09615 |
| Total nursing staff turnover | 46.2 |
| Reported LPN Staffing Hours per Resident per Day | 1.26298 |
| Reported Licensed Staffing Hours per Resident per Day | 1.61864 |
| Number of administrators who have left the nursing home | 1 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.25810 |
| Registered Nurse hours per resident per day on the weekend | 0.15503 |
| Total number of nurse staff hours per resident per day on the weekend | 3.28586 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 2 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 2 |
| Total Amount of Fines in Dollars | 39286.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Chain ID | 363 |
| Chain Name | NATIONAL HEALTH CARE ASSOCIATES |
| Legal Business Name | UTICA CROSSINGS LLC |
| Chain Average QM Rating | 4.2 |
| Chain Average Staffing Rating | 3.1 |
| Number of Facilities in Chain | 42 |
| Chain Average Overall 5-star Rating | 3.2 |
| Chain Average Health Inspection Rating | 2.8 |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | N |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 110.9 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Oneida County
- Masonic Care Community Of New York — Utica
- Mvhs Rehabilitation And Nursing Center — Utica
- Oneida Center For Rehabilitation And Nursing — Utica
Common questions about The Pines At Utica Center For Nursing And Rehab
Where is The Pines At Utica Center For Nursing And Rehab located?
The Pines At Utica Center For Nursing And Rehab is at 1800 BUTTERFIELD AVE, Utica, New York 13501.
What care and services does The Pines At Utica Center For Nursing And Rehab offer?
The Pines At Utica Center For Nursing And Rehab offers skilled nursing, rehab services, skilled nursing care, rehabilitation services.
Is The Pines At Utica Center For Nursing And Rehab Medicare-certified?
Yes. The Pines At Utica Center For Nursing And Rehab is certified for both Medicare and Medicaid.
What is The Pines At Utica Center For Nursing And Rehab's quality rating?
CMS gives The Pines At Utica Center For Nursing And Rehab an overall star rating of 2 out of 5.
How do I contact The Pines At Utica Center For Nursing And Rehab?
Call The Pines At Utica Center For Nursing And Rehab at 315-797-3570.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in New York can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.