Residential care
The Pines At Heartwood
Residential care in Troy, New York
| Provider details | |
|---|---|
| Address | 2405 Fifteenth Street |
| City | Troy |
| State | New York |
| ZIP code | 12180 |
| County | Rensselaer |
| Phone | 518-266-9654 |
| Website | https://pinesatheartwood.com/ |
| Ownership | LLC |
| License number | 600-F-250 |
| License type | Adult Care Facility — Adult Home (Article 7, New York Social Services Law) |
| Licensing status | Licensed — New York State Department of Health, Adult Care Facility |
| Capacity | 86 |
| Care types | residential care, assisted living |
| Services offered | 24-hour supervision and personal care, assistance with activities of daily living, Assisted Living Program (Medicaid) services, respite stays |
| CMS quality note | Licensed by the New York State Department of Health. |
The Pines At Heartwood is in 2405 Fifteenth Street, Troy, NY 12180. Phone: 518-266-9654. It holds New York Adult Care Facility operating certificate 600-F-250 (Adult Home; licensed capacity 86), issued by the New York State Department of Health.
More about this provider
| The facility's own site (pinesatheartwood.com) presents The Pines at Heartwood in Troy, NY with resident/family testimonials praising daily activities, friendly staff, and an easy admission process, and prints its address and phone; its operator National Health Care Associates lists it as one of its two assisted living centers | |
| Services and programs | Assisted living / residential care (operator National Health Care Associates lists The Pines at Heartwood under its Assisted Living and Residential Care Centers) |
| Who it serves | Seniors in an assisted living setting; per the operator's page, assisted living centers serve people who maintain a high level of independence but may have limited mobility or personal care skills and are unable to live alone in their own homes |
| Visiting and contact details | 2405 15th St, Troy, NY 12180; phone 518.266.9654 (per the facility's own site) |
| Website | https://pinesatheartwood.com/ |
Who pays for residential care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Does Medicare or Medicaid pay for assisted living
- Memory Care Costs: What Drives the Price When No National Median Exists
Residential care guide · Paying for care
Other residential care in Rensselaer County
- The Eliot At Troy, Llc — Troy
- The Terrace At The Eddy Memorial — Troy
- Hawthorne Ridge, Inc. — East Greenbush
Common questions about The Pines At Heartwood
Where is The Pines At Heartwood located?
The Pines At Heartwood is at 2405 Fifteenth Street, Troy, New York 12180.
What care and services does The Pines At Heartwood offer?
The Pines At Heartwood offers residential care, assisted living, 24-hour supervision and personal care, assistance with activities of daily living, Assisted Living Program (Medicaid) services, respite stays.
How do I contact The Pines At Heartwood?
Call The Pines At Heartwood at 518-266-9654.
How much does assisted living cost?
The national median cost of assisted living is $6,200 a month (CareScout Cost of Care Survey, 2025). Costs in New York can be higher or lower. The price goes up when a person needs more help with daily tasks. See our guide to assisted living costs and who pays for the full picture.
Does Medicare pay for assisted living?
No. Medicare does not pay for the rent or the day-to-day help in assisted living. That help is called custodial care, and Medicare does not cover it. Medicare still pays for your medical care while you live there, like doctor visits, hospital care, and home health visits.
What is the difference between assisted living and a nursing home?
Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. Staff are on hand day and night, but it does not give round-the-clock nursing care. A nursing home gives skilled nursing care and rehab around the clock. People who need help but not daily medical care often pick assisted living. People who need daily medical care often need a nursing home.
Who else pays for assisted living besides Medicare?
Most people pay out of pocket. Medicaid pays for care services in assisted living in many states through waiver programs, but it does not pay the rent. A VA pension called Aid and Attendance can add money each month for veterans who need help with daily tasks. Long-term care insurance can pay for part of the cost.