Nursing home / skilled nursing
Upstate University Hosp At Community General T C U
Nursing home / skilled nursing in Syracuse, New York
| Provider details | |
|---|---|
| Address | 4900 BROAD ROAD |
| City | Syracuse |
| State | New York |
| ZIP code | 13215 |
| County | Onondaga |
| Phone | 315-492-5786 |
| Website | https://www.upstate.edu/community/patients-families/tcu.php |
| CMS certification number (CCN) | 335870 |
| Ownership | Government - State |
| Certified beds | 20 |
| Certification | Medicare |
| First approved for Medicare/Medicaid | July 24, 2014 |
| Located in a hospital | Y |
| Continuing care retirement community | N |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
Upstate University Hosp At Community General T C U is in 4900 BROAD ROAD, Syracuse, NY 13215. Phone: 315-492-5786. Ownership: Government - State. CMS rates it 5 out of 5 stars overall (health inspection 5, staffing 4, quality measures 5). CMS inspection and staffing detail: total weighted health survey score 2.000; 0 federal fines totaling $0.00; total nursing staff turnover 58.5%.
More about this provider
| SUNY Upstate describes the Transitional Care Unit at University Hospital Community Campus as a 20-bed hospital-based short-term sub-acute skilled nursing unit — the region's only TCU — for inpatients who no longer require acute care but continue to need specialized medical, nursing, and ancillary services and are not yet ready for discharge. | |
| Services and programs | 20-bed hospital-based short-term sub-acute skilled nursing unit (opened July 2014, renovated 5E unit at Upstate Community Campus) providing specialized medical, nursing, and hospital ancillary services; interdisciplinary team of RNs, LPNs, occupational, physical, speech and recreational therapies, case management, and social work, with laboratory, radiology, food and nutrition, respiratory, social services, and chaplaincy support; typical stays of five to 21 days |
| Who it serves | Medicare patients admitted only directly from an Upstate University Hospital acute care unit who no longer require acute care but are not yet ready for discharge — including orthopedic/neuroscience/surgical/medical patients needing short-term therapy, complex wound care and new colostomy patients, patients requiring IVs, tube feeding, daily injections and sterile dressing changes, newly diagnosed diabetes patients, deconditioned patients needing respiratory or cardiovascular care, and patients with systemic infections requiring IV antibiotics/antifungals |
| Payment types it states | The TCU admits only Medicare patients directly from an Upstate University Hospital acute care unit |
| Inspection highlights | The official TCU page posts the Care Compare Five-Star Provider Rating Report for October 2026 for Upstate University Hospital at Community General T C U (335870), Syracuse, New York: Overall Quality 5 stars, Health Inspection 5 stars, Quality Measures 5 stars, Staffing 4 stars (displayed on Care Compare on or around October 28, 2026) |
| Visiting and contact details | Transitional Care Unit Main Phone: 315-492-5818 (nursing TCU page); patients and families are expected to participate in care on the TCU and address post-discharge needs |
| Website | https://www.upstate.edu/community/patients-families/tcu.php |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 5 of 5 |
| Health inspection rating | 5 of 5 |
| Staffing rating | 4 of 5 |
| Quality measure rating | 5 of 5 |
| Short-stay quality rating | 5 of 5 |
| RN staffing hours per resident per day | 7.24 |
| Total nurse staffing hours per resident per day | 8.37 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 0 |
| Total Weighted Health Survey Score | 2.000 |
| Rating Cycle 2/3 Total Health Score | 8 |
| Rating Cycle 1 Health Deficiency Score | 0 |
| Rating Cycle 2/3 Health Deficiency Score | 8 |
| Rating Cycle 1 Standard Survey Health Date | 2025-07-25 |
| Rating Cycle 1 Total Number of Health Deficiencies | 1 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 2 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 1 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 0 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 0 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.27930 |
| Registered Nurse turnover | 60.0 |
| Nursing Case-Mix Index Ratio | 0.90714 |
| Total nursing staff turnover | 58.5 |
| Reported LPN Staffing Hours per Resident per Day | 1.12936 |
| Reported Licensed Staffing Hours per Resident per Day | 8.36946 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 0.00000 |
| Registered Nurse hours per resident per day on the weekend | 6.44721 |
| Total number of nurse staff hours per resident per day on the weekend | 7.73786 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Total Amount of Fines in Dollars | 0.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Legal Business Name | SUNY HEALTH SCIENCE CENTER AT SYRACUSE |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | Y |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 16.4 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Onondaga County
- Bishop Rehabilitation And Nursing Center — Syracuse
- Central Park Rehabilitation And Nursing Center — Syracuse
- Jewish Home Of Central New York — Syracuse
Common questions about Upstate University Hosp At Community General T C U
Where is Upstate University Hosp At Community General T C U located?
Upstate University Hosp At Community General T C U is at 4900 BROAD ROAD, Syracuse, New York 13215.
What care and services does Upstate University Hosp At Community General T C U offer?
Upstate University Hosp At Community General T C U offers skilled nursing, rehab services, skilled nursing care, rehabilitation services.
Is Upstate University Hosp At Community General T C U Medicare-certified?
Yes. Upstate University Hosp At Community General T C U is certified for Medicare.
What is Upstate University Hosp At Community General T C U's quality rating?
CMS gives Upstate University Hosp At Community General T C U an overall star rating of 5 out of 5.
How do I contact Upstate University Hosp At Community General T C U?
Call Upstate University Hosp At Community General T C U at 315-492-5786.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in New York can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.