In-home care
Upstate Home Care
In-home care in Rochester, New York
| Provider details | |
|---|---|
| Address | 200 Airpark Drive |
| City | Rochester |
| State | New York |
| ZIP code | 14624-3132 |
| County | Monroe |
| Phone | 877-286-0800 |
| Website | www.upstatehomecare.com |
| Ownership | Business Corporation |
| License number | 0701L003 |
| License type | Licensed Home Care Services Agency (LHCSA) — Article 36, New York Public Health Law |
| Licensing status | Licensed — New York State Department of Health, Licensed Home Care Services Agency (LHCSA) |
| Care types | in-home care |
| Services offered | Nursing, Specialty - Infusion Company(INF) |
| CMS quality note | Licensed by the New York State Department of Health. |
Photos
Photos from the provider's own website.
LUX Infusion in Rochester gives infusion treatment at its pharmacy on Airpark Drive and at home through its nurse teams. The company treats immune deficiencies with immunoglobulin therapy, autoimmune and inflammatory conditions with biologics and biosimilars, transplant patients, and bleeding disorders such as hemophilia. Patients can choose care at home or at an infusion location, and the team handles insurance approvals and medication delivery. The Rochester location is open Monday through Friday, 8:30 a.m. to 5:00 p.m.
More about this provider
| The provider's own site (Upstate HomeCare, now presented as LUX Infusion) describes a clinician-led infusion services company offering home infusion and location-based infusion therapy, specialty pharmacy support, insurance/prior-authorization handling and medication delivery, serving patients in all 50 states. | |
| Services and programs | Specialty pharmacy and infusion services: home infusion therapy performed by dedicated nurse teams, infusion treatment at LUX locations, immunoglobulin therapy, biologics and biosimilars, transplant therapies, and bleeding disorders management; the team also manages insurance approvals, prior authorizations and medication delivery. The Rochester page notes prescriptions may be processed at the Rochester pharmacy (License #028984). |
| Who it serves | Patients with complex and chronic conditions, including immune deficiencies, autoimmune and inflammatory conditions, transplant patients, and people with hemophilia and clotting disorders. |
| Payment types it states | Site states: "WE ACCEPT MOST INSURANCE PLANS, including commercial Medicare, and Medicaid." |
| Accreditation | The LUX Infusion home page displays URAC and ACHC accreditation logos; the URAC accredited-locations list printed on the same page does not include New York, so no New York-specific accreditation is published. |
| Visiting and contact details | Pharmacy at 200 Airpark Drive, Suite 60, Rochester, NY 14624; phone 585-328-2050; fax 585-328-7028; hours Monday–Friday 8:30 am–5:00 pm EST. |
| Website | https://www.luxinfusion.com |
Who pays for in-home care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Home Care Versus Adult Day: Cost and Coverage Side by Side
- Home Care vs Home Health: What Differs, Who Pays, and How Families Mix Both
In-home care guide · Paying for care
Other in-home care in Monroe County
- Accredo — Rochester
- All Metro Health Care — Rochester
- Always Compassionate Home Care, Inc. — Rochester
Common questions about Upstate Home Care
Where is Upstate Home Care located?
Upstate Home Care is at 200 Airpark Drive, Rochester, New York 14624-3132.
What care and services does Upstate Home Care offer?
Upstate Home Care offers in-home care, Nursing, Specialty - Infusion Company(INF).
How do I contact Upstate Home Care?
Call Upstate Home Care at 877-286-0800.
How much does home care cost?
The national median cost of a home care aide is $35 an hour (CareScout Cost of Care Survey, 2025). At 44 hours a week, that is about $80,080 a year. Costs in New York can be higher or lower. See our guide to home care costs and who pays for the full picture.
Does Medicare pay for home care?
No. Medicare does not pay for non-medical home care on its own. That is help with bathing, dressing, cooking, cleaning, and rides. Medicare pays for home health care, which is medical care at home ordered by a doctor. Some Medicare Advantage plans add a small home care benefit, but the rules and hours vary by plan.
What is the difference between home care and home health?
Home care is non-medical help at home, like bathing, cooking, cleaning, and rides. You hire home care on your own. Home health is medical care at home. Nurses and therapists give it, and a doctor orders it. Medicare can pay for home health when you meet its rules. It does not pay for home care on its own.
Who else pays for home care besides Medicare?
Medicaid pays for home care for people who qualify, often through waiver programs. The VA pays for homemaker and home health aide care for many veterans. Long-term care insurance can pay for part of the cost. Most other care is paid out of pocket.