Nursing home / skilled nursing
The Pines Healthcare & Rehabilitation Centers Olea
Nursing home / skilled nursing in Olean, New York
| Provider details | |
|---|---|
| Address | 2245 WEST STATE STREET |
| City | Olean |
| State | New York |
| ZIP code | 14760 |
| County | Cattaraugus |
| Phone | 716-373-1910 |
| Website | https://pinescare.com/ |
| CMS certification number (CCN) | 335357 |
| Ownership | Government - County |
| Certified beds | 120 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | August 28, 1972 |
| Located in a hospital | N |
| Continuing care retirement community | N |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
The Pines Healthcare & Rehabilitation Centers Olea is in 2245 WEST STATE STREET, Olean, NY 14760. Phone: 716-373-1910. Ownership: Government - County. CMS rates it 4 out of 5 stars overall (health inspection 4, staffing 4, quality measures 2). CMS inspection and staffing detail: total weighted health survey score 16.000; 0 federal fines totaling $0.00; total nursing staff turnover 55.6%.
More about this provider
| The official site of The Pines Healthcare and Rehabilitation Centers (Cattaraugus County) presents its Olean and Machias campuses as known for state-of-the-art long-term care and short-term rehabilitation in a warm, home-like setting; the Olean campus page describes a 120-bed nursing home and rehabilitation facility near the Allegheny River Trail in Olean, NY; the site also notes membership in LeadingAge Western New York, LeadingAge New York, and LeadingAge National | |
| Services and programs | Long-term care; short-term rehabilitation; skilled nursing care; services delivered by a team spanning Nursing, Medical Services, Audiology, Leisure Time Activities, Nutrition, Occupational Therapy, Physical Therapy, Social Work, and Speech Therapy |
| Who it serves | Residents of Cattaraugus County and neighboring communities needing long-term care or short-term rehabilitation |
| Payment types it states | Medicare; Medicaid; most major insurances such as Independent Health, Univera, AARP and others; approved by the Veteran's Administration for individuals eligible for VA coverage |
| Visiting and contact details | Main switchboard 716-373-1910; 2245 West State Street, Olean, NY 14760; Admissions Coordinator Gretchen Eddy, 716-373-1910 ext 4512; general admissions line 716-801-0884; 120 beds; Medicare and Medicaid Certified (per campus page) |
| Website | https://pinescare.com/ |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 4 of 5 |
| Health inspection rating | 4 of 5 |
| Staffing rating | 4 of 5 |
| Quality measure rating | 2 of 5 |
| Long-stay quality rating | 2 of 5 |
| Short-stay quality rating | 2 of 5 |
| RN staffing hours per resident per day | 0.50 |
| Total nurse staffing hours per resident per day | 3.83 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 16 |
| Total Weighted Health Survey Score | 16.000 |
| Rating Cycle 2/3 Total Health Score | 16 |
| Rating Cycle 1 Health Deficiency Score | 16 |
| Rating Cycle 2/3 Health Deficiency Score | 16 |
| Rating Cycle 1 Standard Survey Health Date | 2025-03-07 |
| Rating Cycle 1 Total Number of Health Deficiencies | 4 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 4 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 4 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 2 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 0 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.20697 |
| Registered Nurse turnover | 43.8 |
| Nursing Case-Mix Index Ratio | 0.85585 |
| Total nursing staff turnover | 55.6 |
| Reported LPN Staffing Hours per Resident per Day | 0.88386 |
| Reported Licensed Staffing Hours per Resident per Day | 1.38559 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 2.44491 |
| Registered Nurse hours per resident per day on the weekend | 0.24528 |
| Total number of nurse staff hours per resident per day on the weekend | 3.42491 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Total Amount of Fines in Dollars | 0.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Legal Business Name | COUNTY OF CATTARAUGUS |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | N |
| With a Resident and Family Council | Both |
| Average Number of Residents per Day | 100.1 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Cattaraugus County
- Absolut Center For Nursing And Rehabilitation At A — Allegany
- Gowanda Rehabilitation And Nursing Center — Gowanda
- The Pines Healthcare & Rehab Ctrs Machias Campus — Machias
Common questions about The Pines Healthcare & Rehabilitation Centers Olea
Where is The Pines Healthcare & Rehabilitation Centers Olea located?
The Pines Healthcare & Rehabilitation Centers Olea is at 2245 WEST STATE STREET, Olean, New York 14760.
What care and services does The Pines Healthcare & Rehabilitation Centers Olea offer?
The Pines Healthcare & Rehabilitation Centers Olea offers skilled nursing, rehab services, skilled nursing care, rehabilitation services.
Is The Pines Healthcare & Rehabilitation Centers Olea Medicare-certified?
Yes. The Pines Healthcare & Rehabilitation Centers Olea is certified for both Medicare and Medicaid.
What is The Pines Healthcare & Rehabilitation Centers Olea's quality rating?
CMS gives The Pines Healthcare & Rehabilitation Centers Olea an overall star rating of 4 out of 5.
How do I contact The Pines Healthcare & Rehabilitation Centers Olea?
Call The Pines Healthcare & Rehabilitation Centers Olea at 716-373-1910.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in New York can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.