Residential care
The Willows
Residential care in Medina, New York
| Provider details | |
|---|---|
| Address | 459 East Oak Orchard Street |
| City | Medina |
| State | New York |
| ZIP code | 14103 |
| County | Orleans |
| Phone | 585-798-5233 |
| Ownership | LLC |
| License number | 550-F-007 |
| License type | Adult Care Facility — Adult Home (Article 7, New York Social Services Law) |
| Licensing status | Licensed — New York State Department of Health, Adult Care Facility |
| Capacity | 24 |
| Care types | residential care, assisted living |
| Services offered | 24-hour supervision and personal care, assistance with activities of daily living, respite stays |
| CMS quality note | Licensed by the New York State Department of Health. |
The Willows is a family-owned adult home in the village of Medina, New York, with 24 private and semi-private rooms. Residents get supervision around the clock, help with bathing, dressing, grooming and medication, housekeeping and full laundry service, and three home-cooked meals a day served restaurant-style. Daily activities and a weekly salon day with a visiting hairdresser or barber are also part of life at the home.
Who pays for residential care?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
- Does Medicare or Medicaid pay for assisted living
- Memory Care Costs: What Drives the Price When No National Median Exists
Residential care guide · Paying for care
Common questions about The Willows
Where is The Willows located?
The Willows is at 459 East Oak Orchard Street, Medina, New York 14103.
What care and services does The Willows offer?
The Willows offers residential care, assisted living, 24-hour supervision and personal care, assistance with activities of daily living, respite stays.
How do I contact The Willows?
Call The Willows at 585-798-5233.
How much does assisted living cost?
The national median cost of assisted living is $6,200 a month (CareScout Cost of Care Survey, 2025). Costs in New York can be higher or lower. The price goes up when a person needs more help with daily tasks. See our guide to assisted living costs and who pays for the full picture.
Does Medicare pay for assisted living?
No. Medicare does not pay for the rent or the day-to-day help in assisted living. That help is called custodial care, and Medicare does not cover it. Medicare still pays for your medical care while you live there, like doctor visits, hospital care, and home health visits.
What is the difference between assisted living and a nursing home?
Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. Staff are on hand day and night, but it does not give round-the-clock nursing care. A nursing home gives skilled nursing care and rehab around the clock. People who need help but not daily medical care often pick assisted living. People who need daily medical care often need a nursing home.
Who else pays for assisted living besides Medicare?
Most people pay out of pocket. Medicaid pays for care services in assisted living in many states through waiver programs, but it does not pay the rent. A VA pension called Aid and Attendance can add money each month for veterans who need help with daily tasks. Long-term care insurance can pay for part of the cost.