Nursing home / skilled nursing
Mercy Hospital Skilled Nursing Facility
Nursing home / skilled nursing in Lackawanna, New York
| Provider details | |
|---|---|
| Address | 55 MELROY AVENUE |
| City | Lackawanna |
| State | New York |
| ZIP code | 14218 |
| County | Erie |
| Phone | 716-819-5300 |
| Website | https://www.chsbuffalo.org/locations/mercy-nursing-facility-at-olv/ |
| CMS certification number (CCN) | 335308 |
| Ownership | Non profit - Corporation |
| Certified beds | 84 |
| Certification | Medicare and Medicaid |
| First approved for Medicare/Medicaid | July 1, 1970 |
| Located in a hospital | Y |
| Continuing care retirement community | N |
| Care types | skilled nursing, rehab services |
| Services offered | skilled nursing care, rehabilitation services |
Mercy Hospital Skilled Nursing Facility is in 55 MELROY AVENUE, Lackawanna, NY 14218. Phone: 716-819-5300. Ownership: Non profit - Corporation. CMS rates it 5 out of 5 stars overall (health inspection 4, staffing 5, quality measures 5). CMS inspection and staffing detail: total weighted health survey score 12.000; 0 federal fines totaling $0.00; total nursing staff turnover 42.7%.
More about this provider
| Mercy Nursing Facility at OLV, a Catholic Health nursing home, is a four-floor, 84-bed facility where residents live in a household model with all private rooms. It provides skilled nursing and assistance with daily living activities, with 24/7 care from registered nurses, licensed practical nurses and other healthcare professionals. | |
| Services and programs | Assistance with Daily Living Activities; Skilled Nursing for Seniors (registered nurses, licensed practical nurses and other healthcare professionals provide 24/7 care); Person-Centered Care; household model with living room, spa bathing area, kitchen and laundry, and large dining and activity area on each floor; all private rooms |
| Who it serves | Seniors / residents recovering from an injury or illness, or living with a chronic condition; frail and vulnerable elderly people (person-centered care) |
| Accreditation | Providigm QAPI Accreditation (2013 - present); Providigm Embracing Quality Award (2014 - present); participant in the UB Institute for Person-Centered Care |
| Inspection highlights | Site states: New York State Department of Health - CMS Five-star Overall Rating (2015 - present) — Mercy Nursing Facility at OLV has received a five-star rating in the government quality rating system, which takes into account health inspections, staffing and quality measures; also named a New York State Department of Health 'Top Performing Nursing Home' (2014 - present), placing it among the top 5% of nursing homes in the state |
| Visiting and contact details | 55 Melroy Ave, Lackawanna, NY 14218; phone (716) 819-5300; to become a resident, download an application and fax it to (716) 819-5309 or mail it to Mercy Nursing Facility @ OLV, ATTN Admissions Office, 55 Melroy Ave, Lackawanna, NY 14218; free parking is available for visitors in the lot next to the facility; wireless internet available to residents, tablets available for FaceTime/video chats |
| Website | https://www.chsbuffalo.org/locations/mercy-nursing-facility-at-olv/ |
Quality measures
Source: CMS · CMS processing date: 2026-10-01
| Star ratings and staffing hours | |
|---|---|
| Overall rating | 5 of 5 |
| Health inspection rating | 4 of 5 |
| Staffing rating | 5 of 5 |
| Quality measure rating | 5 of 5 |
| Long-stay quality rating | 5 of 5 |
| RN staffing hours per resident per day | 0.67 |
| Total nurse staffing hours per resident per day | 4.87 |
Inspection results
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Rating Cycle 1 Total Health Score | 16 |
| Total Weighted Health Survey Score | 12.000 |
| Rating Cycle 2/3 Total Health Score | 0 |
| Rating Cycle 1 Health Deficiency Score | 16 |
| Rating Cycle 2/3 Health Deficiency Score | 0 |
| Rating Cycle 1 Standard Survey Health Date | 2025-07-24 |
| Rating Cycle 1 Total Number of Health Deficiencies | 3 |
| Rating Cycle 2/3 Total Number of Health Deficiencies | 0 |
| Rating Cycle 1 Number of Standard Health Deficiencies | 3 |
| Rating Cycle 1 Number of Complaint Health Deficiencies | 0 |
| Rating Cycle 2/3 Number of Complaint Health Deficiencies | 0 |
Staffing
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Nursing Case-Mix Index | 1.21315 |
| Registered Nurse turnover | 38.5 |
| Nursing Case-Mix Index Ratio | 0.86024 |
| Total nursing staff turnover | 42.7 |
| Reported LPN Staffing Hours per Resident per Day | 1.19422 |
| Reported Licensed Staffing Hours per Resident per Day | 1.86604 |
| Number of administrators who have left the nursing home | 0 |
| Reported Nurse Aide Staffing Hours per Resident per Day | 3.00831 |
| Registered Nurse hours per resident per day on the weekend | 0.40886 |
| Total number of nurse staff hours per resident per day on the weekend | 4.36651 |
Penalties
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Number of Fines | 0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Total Amount of Fines in Dollars | 0.00 |
Ownership
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Legal Business Name | MERCY HOSPITAL OF BUFFALO |
| Provider Changed Ownership in Last 12 Months | N |
Occupancy and payer mix
| Source: CMS · processing date 2026-10-01 | |
|---|---|
| Abuse Icon | N |
| High Performing Icon | Y |
| With a Resident and Family Council | Resident |
| Average Number of Residents per Day | 82.7 |
| Automatic Sprinkler Systems in All Required Areas | Yes |
| Most Recent Health Inspection More Than 2 Years Ago | N |
Who pays for nursing home / skilled nursing?
What this care costs, and who pays — Medicare, Medicaid, or the family — is covered in these guides:
Nursing home / skilled nursing guide · Paying for care
Other nursing home / skilled nursing in Erie County
- Elderwood At Amherst — Amherst
- Buffalo Center For Rehabilitation And Nursing — Buffalo
- Delaware Oaks Center For Rehabilitation And Nursin — Buffalo
Common questions about Mercy Hospital Skilled Nursing Facility
Where is Mercy Hospital Skilled Nursing Facility located?
Mercy Hospital Skilled Nursing Facility is at 55 MELROY AVENUE, Lackawanna, New York 14218.
What care and services does Mercy Hospital Skilled Nursing Facility offer?
Mercy Hospital Skilled Nursing Facility offers skilled nursing, rehab services, skilled nursing care, rehabilitation services.
Is Mercy Hospital Skilled Nursing Facility Medicare-certified?
Yes. Mercy Hospital Skilled Nursing Facility is certified for both Medicare and Medicaid.
What is Mercy Hospital Skilled Nursing Facility's quality rating?
CMS gives Mercy Hospital Skilled Nursing Facility an overall star rating of 5 out of 5.
How do I contact Mercy Hospital Skilled Nursing Facility?
Call Mercy Hospital Skilled Nursing Facility at 716-819-5300.
How much does a nursing home cost?
The national median cost of a nursing home is $9,581 a month for a semi-private room and $10,798 a month for a private room (CareScout Cost of Care Survey, 2025). Costs in New York can be higher or lower. See our guide to nursing home costs and who pays for the full picture.
Does Medicare pay for a nursing home?
Medicare Part A pays for skilled nursing care in a certified nursing home for up to 100 days in each benefit period. You need a hospital stay of at least 3 days first. You pay $0 a day for days 1 to 20, then $217 a day for days 21 to 100 (2026). After day 100, Medicare pays $0. Medicare does not pay for long-term care that only helps with daily tasks. Medicare Advantage plans cover skilled nursing too, with their own costs and rules. A Medigap plan can pay the daily cost share toward the Original Medicare benefit.
What is the difference between a nursing home and assisted living?
A nursing home gives skilled nursing care and rehab around the clock. Assisted living gives a room, meals, and help with daily tasks like bathing and dressing. It does not give round-the-clock nursing care. People who need daily medical care often need a nursing home. People who need help but not daily medical care often pick assisted living.
Who else pays for a nursing home besides Medicare?
Medicaid pays for nursing home care for people who meet its income and asset rules. It is the main payer for long stays. The VA pays for some veterans in VA or contract nursing homes. Long-term care insurance can pay for part of the cost. Most other costs are paid out of pocket.